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Training Camp for ACSP Exam

Overview CurriculumWhat's IncludedTestimonialsPricing

Getting Apple certified shows you have arrived.
The knowledge that comes with it shows how you got there.

During our 3-day Training Camp course for the Apple Certified Support Professional (ACSP) Certification Training Camp, students will live, learn, and take the exam at one of our state-of-the-art education centers. This blended-learning course employs outcome-based (Lecture | Lab | Review)™ delivery that focuses on preparing you with the real-world skills required to pass the certification exams (and to hit the ground running in your career).
Students will verify their understanding of Mac OS X 10.6 core functionality and their ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities.

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A few reasons to get certified.

75% of managers believe that certification is important to team performance.

66% of managers believe that certification improves the level of service and support offered to IT end users/customers.

55% of hiring managers consider employee certification as criterion for hiring.

65% of certified professionals surveyed had been in their jobs 24 months or longer.

(Sources: Fairfield Research survey, Zoomerang, “Prometric IT Candidate Study”, IDC whitepaper, “Value of Certification, Nov 2006”)

Is this course right for you?

This course is intended for students who have a practical knowledge of the core functionality of Mac OS X 10.6 and the basics of managing Mac OS X client systems running Mac OS X version 10.6. Relevant job titles include:

Help Desk Technician
Customer Support Representative
Technical Support Representative
Mac Support Specialist
Technical Support Specialist

Each training day is segmented into Lecture, Lab, and Review components that cater to a student's multiple learning styles (auditory, visual, and kinesthetic-tactual).

*Note that significant changes may be made to the schedule on a daily basis to ensure that the goals of the course are met.

Day 1
Topics	Installation Users File Systems File Management Permissions Application Environments Boot Camp
Day 2
Topics	Network Configuration and Troubleshooting Accessing Network Services Providing Network Services Peripherals Printing Startup Sequence Troubleshooting
Day 3	Review session in the morning, test in the afternoon
Exam	Exam 9L0-403

Training Camp offers the highest quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on learning and certification objectives.

	Intensive Hands-on Training by Certified Trainers Utilizing Our (Lecture \| Lab \| Review)™ Delivery		Examination Vouchers & On-site Certification Testing
	Optional Package of Hotel Accommodations, Lunch, Unlimited Beverages, Snacks, and Freshly-brewed Coffee Available		Blended-learning Instruction Comprised of Comprehensive Study Materials, Lab Manuals, and Practice Exams
	Extended Lab and Instructor Access		Examination Passing Policy Guarantee More Details
			Should a student complete a Training Camp Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodation and vendor exam fees.

Training Camp is proud to share in our students' success. Here is what they are saying about us:

Of all the different training providers I have dealt with in the course of my 20+ year career, Training Camp is the most effective by far. Besides, the courses are great fun. I'm looking forward to coming back for my next certification training.

Christian Sage, CAPITA Unternehmensberatung GmbH

With my busy lifestyle Training Camp provided the perfect environment to allow me to get away, concentrate, and succeed in getting my certification.

Ruben Graff, Farm Bureau Insurance

The trainer and administrator were awesome! I know I have learned a lot coming to this training and I look forward to coming for more. Thanks!

Chris Brown, DeltaValve