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Training Camp - Customer Service Foundations

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97% that attend our training program increase customer satisfaction by double digits in the first year.


The Customer Service Training Camp is a blended-learning program that employs outcome-based (Lecture/Lab/Review)TM delivery that focuses on preparing you with the practical customer service skills you’ll need to achieve your professional development goals and accelerate your career. Students will live and learn at one of our state-of-the-art education centers. Service to our customers and to our fellow employees is increasingly important in the business world today. In the Customer Service Foundations Training Camp, you will learn the basics and cover more advanced topics of Customer Service including: discussing the basics of service standards, monitoring service standards, and understanding how management standards support exceptional customer service.

HOW WE ARE BETTER

You will get certified.

We save you time. And money.

Our experts make learning easier.

We guarantee it.

A few reasons to train with us.

Allows you to achieve your professional development training goals in a fraction of the time of “traditional training” while employing our (Lecture/Lab/Review)TM delivery format.

Helps you grasp complex concepts more easily by identifying and catering to your individual learning style through a mixed visual, auditory and kinesthetic-tactual delivery system.

Enhances your retention by employing accelerated learning techniques focused on committing information to long-term memory and its application to real-world situations.


Is this course right for you?

Relevant job titles include:

  • Customer Service Representatives