Microsoft Official Curriculum Courses

This clinic describes some of the significant enhancements provided in Exchange Server 2010.

It also provides an overall description of the most important design priorities for Exchange 2010.

This clinic also provides additional details on the enhancements that the Exchange Server 2010 users and administrators will experience.

This session provides a description of how these features work, as well as the information on how to configure these features.

Also included in this session is a description of the new message transport features, the new database and high availability options, and the new administration tools and features.

This clinic also provides an overview of the process for upgrading from previous versions of Exchange Server to Exchange Server 2010.

This lab provides an opportunity for experienced Exchange administrators to configure and validate some of the new features in Exchange Server 2010.

This lab provides a brief exposure to some of the most important new features and new administration tools in Exchange Server 2010.

This five-day, instructor-led course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2010 messaging environment.

This course does not require previous Exchange Server experience, but does require that students have significant experience in managing Windows Server and Active Directory directory services or Active Directory Domain Services (AD DS).

This course will teach you how to configure Exchange Server 2010, as well as provide guidelines, best practices, and considerations that will help you optimize your Exchange server deployment.

This course will teach Microsoft Visual Basic programmers how to create database applications using components.

Exchange Server 2010 is the next major version of Exchange.

It has been redesigned to enhance the information worker experience as well as making administration easier.

Key new features include email archiving, more powerful retention policies, automated rights management email protection, easier inbox navigation, enhanced voice mail capabilities and calendar sharing capabilities with people outside your organization for better collaboration.

It also includes a single platform for high availability and disaster recovery, role-based administration and user self-service.

Finally, it has been built to either be run on premise or in a hosted environment.

This Exchange Server 2010 Ignite content (3 days – 300 level) includes VM images, lab documents, slide modules, and additional supporting documents on this new release.

This introductory course in the Microsoft Exchange Server 5.5 Series is intended for Exchange Server system administrators who administer, monitor, and maintain established Exchange Server organizations.

The goal of this course is to provide Exchange Server administrators with the skills required to perform day-to-day management of an established Exchange Server organization. These management tasks may include:

Using the Exchange Server Administrator program to create and manage recipient objects

Maintaining an existing Exchange Server organization, including the management of objects in the Site and Server containers in the Administrator program

Creating and managing public folders

Performing basic server backup procedures

Monitoring server performance and configuring link monitors between connected sites

Performing the administrative tasks required to manage electronic forms in an organization

This course also provides students with the prerequisite knowledge and skills required for Course 973, Microsoft Exchange Server 5.5 Series-Design and Implementation.

This course teaches programmers the skills necessary to create Microsoft Visual Basic programming system desktop applications and satisfies the Visual Basic prerequisites for Course 1013, Mastering Visual Basic 6 Development.

This course is to provide Microsoft Windows NT 4.0 support professionals with the knowledge and skills necessary to support Microsoft Windows 2000-based networks.

This is a performance-based course, designed around the job-related tasks a support professional must perform using new or modified features in the Windows 2000 operating system.

This course provides students with the knowledge and skills necessary to design a Microsoft Windows 2000 directory services infrastructure in an enterprise network.

Strategies are presented to assist the student in identifying the information technology needs of an organization, and then designing an Active Directory structure that meets those needs.

This course provides students with the information and skills needed to create a networking services infrastructure design that supports the required network applications.

Each module provides a solution based on the needs of the organization. Some Microsoft Windows 2000 network solutions require a single technology, such as DHCP, to provide Internet Protocol (IP) address configuration support.

In other situations, several technology options exist, such as Open Shortest Path First (OSPF), Routing Information Protocol (RIP), and Internet Group Management Protocol (IGMP), to design an IP routing scheme.

This one-day course provides IT support professionals and OEM System Builders with the knowledge and skills necessary to preinstall and deploy Microsoft Windows 2000 Professional on new or existing computers.

This four-day, instructor-led course provides students with the knowledge and skills necessary to design a Microsoft Exchange 2000 organization for an enterprise environment.

It is designed to complement Implementing and Managing Microsoft Exchange 2000.

This course does not discuss the migration or upgrade processes needed to implement a design. It focuses on designing an environment that is based on the business needs of an organization that requires multiple routing and administrative groups.

This course provides students with the knowledge and skills necessary to create and manage a Web solution using Microsoft FrontPage 2000.

This two-day, instructor-led course is a combination of lecture, interactive demonstrations, and hands-on labs.

This three-day, instructor-led course provides an introduction to the Microsoft Solutions Framework (MSF).

These key elements include the MSF Team and Process models as well as the Risk Management, Project Management, and Readiness Management Disciplines.

The course utilizes a combination of presentation lectures and hands-on activities.

This five-day instructor-led course provides students with the skills to build a Web application of moderate complexity.

Such an application connects to and retrieves data from a data source, processes Extensible Markup Language (XML) data before sending it to the client, and saves updates from the client back to the database.

The goal of this course is to teach developers techniques for exchanging and transforming data by using the Extensible Markup Language (XML) and Extensible Stylesheet Language Transformations (XSLT).

The course describes best practices for XML and XSLT and gives compelling examples of the best ways to solve real-world problems.

This two-day instructor-led course provides students with the knowledge and skills necessary to successfully design and plan an Exchange Server 2003 organization in an enterprise network, including a plan for upgrading from previous versions of Exchange.

This three-day instructor-led workshop provides students with the knowledge and skills to identify and resolve common Microsoft Exchange Server issues.

This course will help the student prepare for the following Microsoft Certified Professional exam:

Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003

Workshop Materials: The student kit includes a comprehensive workbook and other necessary materials for this workshop.

This two-day instructor-led course provides students with the knowledge and skills to customize Microsoft Office SharePoint Portal Server 2003.

The workshop focuses on Web Parts, security, and the SharePoint Services object model.

This one-day, instructor-led course provides students with the knowledge and skills to work with XML data and develop and deploy smart documents in Microsoft Office System 2003.

This one-day, instructor-led course provides students with the knowledge and skills to design, implement, and deploy research Web Services that extend the Research task pane in Microsoft Office 2003 Editions.

This course provides students with the knowledge and skills necessary to perform administration tasks in a single-domain Microsoft Windows 2000 network.

This course is suitable for people with no prior experience in system administration.

This learning product will teach database professionals and developers to successfully author, deploy, and manage reports in their organization using MS Reporting Services.

Microsoft Certification exams: No Microsoft Certification exams are associated with this course currently.

Course Materials: The student kit includes a comprehensive workbook and other necessary materials for this class.

This one-day instructor-led course provides students with the knowledge and skills to develop solutions using Microsoft Visual Studio Tools for Office.

This learning product assumes that the .NET developer has an awareness of the Office application object models.

The goal of this course is to provide students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server 2000.

This course provides students with the knowledge and skills required to install, configure, administer, and troubleshoot the client-server database management system of Microsoft SQL Server 2000.

Course 2072 is a revision of Course 832, System Administration for Microsoft SQL Server 7.0.

The course content is being revised to reflect changes in the product.

Elements of this syllabus are subject to change.

This five-day course provides students with the technical skills required to program a database by using Microsoft SQL Server 2000.

This course provides students with the knowledge and skills necessary to design, implement, and deploy OLAP solutions by using Microsoft SQL Server 2000 Analysis Services.

The goal of this course is to provide the student with the skills to select the appropriate implementation of business solutions that require fault tolerance and high availability.

This intensive, three-day course provides students with the knowledge and skills to model business requirements in order to create a baseline database design.

It focuses on the use of Object Role Modeling (ORM) and the ORM modeling tool in Microsoft Visual Studio .NET Enterprise Architect.

Students will also learn the database modeling process and how ORM relates to Entity Relationship (ER) diagrams.

This course provides students with the knowledge and skills necessary to design a data warehouse and to populate data marts by using Data Transformation Services (DTS) in Microsoft SQL Server 2000.

This course provides students with the knowledge and skills necessary to use multidimensional expressions (MDX) to add calculated members and other dynamically calculated values to a Microsoft SQL Server 2000 Analysis Services cube by using SQL Server 2000.

This 1-day clinic provides students with an overview of “how to” upgrade from Windows NT 4.0 Server to Windows Server 2003.

Students understand the key issues involved in the upgrade process including the planning tools and best practices.

The goal of this course is to provide students with the knowledge and skills they need to develop C# applications for the Microsoft .NET Platform.

The course focuses on C# program structure, language syntax, and implementation details.

C# was created to be the programming language best suited for writing enterprise applications for .NET. C# combines the high productivity of Microsoft Visual Basic with the raw power of C++.

It is a simple, object-oriented, and type-safe programming language that is based on the C and C++ family of languages.

The goal of this five-day, instructor-led course is to provide the knowledge required by system administrators, network administrators, and IT professionals who implement, manage, and troubleshoot existing network and server environments based on the Microsoft Windows 2000 operating system.

These skills are generally required in medium to large organizations that maintain 200 to 26,000 user desktops and servers, spanning two to 100 physical locations by using local area networks (LANs) and the Internet or intranets.

Additionally, this course provides the skills and knowledge that Microsoft Certified Systems Administrator (MCSA) certification candidates need to prepare for Microsoft Certified Professional Exam 70-218: Managing a Microsoft Windows 2000 Network Environment.

The goal of this course is to provide students with the knowledge and skills to deploy and manage Microsoft Host Integration Server 2000 in an enterprise production environment.

This course provides students with the knowledge and skills necessary to design a security framework for small, medium, and enterprise networks by using Microsoft Windows 2000 technologies.

This course contains four units that describe how to help protect specific areas of the network:

Unit 1, Providing Security-Enhanced Access to Local Network Users

Unit 2, Providing Security-Enhanced Access to Remote Users and Remote Offices

Unit 3, Providing Security-Enhanced Access Between Private and Public Networks

Unit 4, Providing Security-Enhanced Access to Partners

This course is to provide individuals who are new to Microsoft Windows 2000 with the knowledge necessary to understand and identify the tasks involved in supporting Windows 2000 networks.

This is an introductory course designed to provide an overview of networking concepts and how they are implemented in Windows 2000.

This course provides students with the knowledge and skills necessary to install and configure Microsoft Windows 2000 Professional on stand-alone and client computers that are part of a workgroup or domain.

In addition, this course provides the skills and knowledge necessary to install and configure Windows 2000 Server to create file, print, Web, and Terminal servers.

It also provides students with the prerequisite knowledge and skills required for Course 2153—Implementing a Microsoft Windows 2000 Network Infrastructure.

This course is for support professionals who are new to Microsoft Windows 2000 and will be responsible for installing, configuring, managing, and supporting a network infrastructure that uses the Microsoft Windows 2000 Server products.

It also provides students with the prerequisite knowledge and skills required for Course 2154, Implementing and Administering Microsoft Windows 2000 Directory Services.

This five-day instructor-led course provides students with the knowledge and skills to efficiently and effectively integrate systems, employees, and trading partners through orchestration in a highly flexible and highly automated manner.

The goal of this course is to provide Information Technology (IT) professionals with the knowledge and skills to deploy and manage Microsoft Internet Security and Acceleration (ISA) Server 2000 in an enterprise environment.

The goal of this course is to teach IT professionals how to install, configure, deploy, and manage a Microsoft Commerce Server 2000 site.

This clinic provides students with an overview of the benefits and how to deploy, manage, and administer Active Directory. Students will learn the key concepts and value of Active Directory including the fundamentals and best practices.

This five-day, instructor-led workshop provides students with the knowledge and new skills that they need to plan, implement, manage, and maintain a Microsoft Windows Server 2003 networked environment.

This discovery-based workshop consists primarily of labs that provide hands-on experience focused exclusively on the skills and objectives that align with Exam 70-292: Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000, and Exam 70-296: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Environment for an MCSE Certified on Windows 2000.

This three-day, instructor-led course provides students with the knowledge and new skills needed to implement and manage a Microsoft Windows Server 2003 networked environment.

This two-day, instructor-led workshop provides students with the knowledge and skills to manage and maintain a Microsoft Windows Server 2003 networked environment.

This discovery-based workshop consists primarily of labs that provide hands-on experience focused exclusively on the skills and objectives that align with Exam 70-292: Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000.

This three-day, instructor-led workshop provides students with the knowledge and new skills that they need to plan, implement, and maintain a Microsoft Windows Server 2003 networked environment.

This discovery-based workshop consists primarily of labs that provide hands-on experience focused exclusively on the skills and objectives that align with Exam 70-296: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Environment for an MCSE Certified on Microsoft Windows 2000.

This one-day, free eLearning clinic provides students with the knowledge and skills to implement and manage Microsoft Windows Storage Server 2003 for a Microsoft Windows Server 2003 environment.

The clinic is intended for systems engineers who are responsible for implementing and managing storage servers.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to troubleshoot and escalate or repair problems with Windows desktop operating systems by reacting to incident requests from end users.

This course will provide the basic knowledge of system architecture and security needed to provide the students with the requisite skills required to support end users and adhere to ITIL/MOF foundational operations.

This course provides content on troubleshooting and escalating or repairing problems with Windows desktop operating systems by reacting to incident requests from end users.

This course will help the student prepare for the following Microsoft Certified Professional exam:

Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Course Materials: The student kit includes a comprehensive workbook and other necessary materials for this class.

This one-day instructor-led clinic prepares students who are currently providing end-user support in a Microsoft Windows XP operating environment with a review of the objectives covered on the Microsoft Certified Desktop Support Technician (MCDST) certification exams.

This one-day instructor-led hands-on lab prepares students who are currently providing end-user support in a Microsoft Windows XP operating environment with a review of the objectives covered on the Microsoft Certified Desktop Support Technician (MCDST) certification exams.

The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments.

It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional.

This course is based on the final, retail release of Windows XP Professional.

Elements of this syllabus are subject to change.

This Distance Learning version of the course combines 10 online live sessions over 5 weeks of instructor-led training with additional self-paced e-learning content, scenario-based labs, and assessments to provide students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment.

This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum.

This course is also offered as 8 weeks of Distance Learning training (as two courses) for students who prefer a complete training experience, or as classroom training of the same course numbers:

2274CL: Managing a Microsoft Windows Server 2003 Environment (5 weeks online or 5 days in class)

2275CL: Maintaining a Microsoft Windows Server 2003 Environment (3 weeks online or 3 days in class)

Microsoft Certified Professional Exams: Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment

Course Materials: The student kit includes a comprehensive workbook and other necessary materials for this class.

This five-day instructor-led course provides students with the knowledge and skills to manage accounts and resources in a Microsoft Windows Server 2003 environment.

The course is intended for systems administrator and systems engineer candidates who are responsible for managing accounts and resources.

These tasks include managing user, computer, and group accounts; managing access to network resources; managing printers; managing an organizational unit in a network based on Active Directory directory service; and implementing Group Policy to manage users and computers.

This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum.

Elements of this syllabus are subject to change.

This Distance Learning version of the course combines 10 online live sessions over 5 weeks of instructor-led training with additional self-paced e-learning content, scenario-based labs, and assessments to provide students with the knowledge and skills to manage accounts and resources in a Microsoft Windows Server 2003 environment.

This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum.

This three-day instructor-led course provides students with the knowledge and skills that are needed to effectively maintain server resources, monitor server performance, and safeguard data on a computer running one of the operating systems in the Microsoft Windows Server 2003 family.

Elements of this syllabus are subject to change.

This Distance Learning version of the course combines 6 online live sessions over 3 weeks of instructor-led training with additional self-paced e-learning content, scenario-based labs, and assessments to provide students with the knowledge and skills that are needed to effectively maintain server resources, monitor server performance, and safeguard data on a computer running one of the operating systems in the Microsoft Windows Server 2003 family.

This five-day, instructor-led course provides students with the knowledge and skills to implement, manage, and maintain a Microsoft Windows Server 2003 network infrastructure.

The course is intended for systems administrator and systems engineer candidates who are responsible for implementing, managing, and maintaining server networking technologies.

These tasks include implementing routing; implementing, managing, and maintaining Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Windows Internet Name Service (WINS); securing Internet Protocol (IP) traffic with Internet Protocol security (IPSec) and certificates; implementing a network access infrastructure by configuring the connections for remote access clients; and managing and monitoring network access.

This is the fourth course in the Systems Administrator and Systems Engineer track for Windows Server 2003, and it is the final course in the Systems Administrator track.

The goal of this five-day course is to provide students with the knowledge and skills necessary to plan and maintain a Windows Server 2003 network infrastructure.

This is the fifth course in the Windows Server 2003 Systems Engineer curriculum.

This five-day instructor-led course includes self-paced and instructor-facilitated components.

It provides students with the knowledge and skills to successfully plan, implement, and troubleshoot a Microsoft Windows Server 2003 Active Directory directory service infrastructure.

The course focuses on a Windows Server 2003 directory service environment, including forest and domain structure, Domain Name System (DNS), site topology and replication, organizational unit structure and delegation of administration, Group Policy, and user, group, and computer account strategies.

This is the sixth course in the Windows Server 2003 Systems Engineer curriculum.

This five-day instructor-led course provides students with the knowledge and skills to design a Microsoft Active Directory directory service and network infrastructure for a Microsoft Windows Server 2003 environment.

The course is intended for systems engineers who are responsible for designing directory service and/or network infrastructures.

This three-day instructor-led course provides students with the knowledge and skills to migrate from Microsoft Windows NT 4.0 to Windows Server 2003 by creating a deployment plan for migrating the operating system, Active Directory directory services, network services, and application services.

This course will also teach how to implement this deployment plan.

This course addresses the training needs of Windows Server 2003 systems administrators and systems engineers that will be required to support Windows 2000 Professional or Windows XP Professional clients that are part of their infrastructure.

This learning product will teach systems engineers to install, configure, secure, maintain, and troubleshoot MOM.

It will assume that Active Directory is up and functioning properly. It will focus on the medium to large environment.

This three-day instructor-led course will teach students how to quickly deploy Microsoft Windows XP Professional and Office 2003 Editions, as well as other business and third-party applications, to computers across an organization by using the guidelines provided by the Microsoft Solution Accelerator for Business Desktop Deployment (BDD) Standard Edition.

The goal of this course is to provide a solution for the customers' need to have trained IT support personnel to implement, support, and maintain Microsoft Internet Information Services (IIS) 5.0.

This five-day, instructor-led course provides students with the knowledge and new skills that they need to plan, implement, manage, and maintain a Microsoft Windows Server 2003 networked environment.

This course focuses on the changes from Microsoft Windows 2000 to Windows Server 2003, and is intended for systems engineers who want to upgrade their skills from Windows 2000 to Windows Server 2003.

This two-day, instructor-led course provides students with the knowledge and skills to manage and maintain a Microsoft Windows Server 2003 networked environment.

This course consists of lecture content and hands-on labs that provide experience focused exclusively on the skills and objectives that align with Exam 70-292: Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000.

This course is also meant as an aid in preparing for Exam 70-292: Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Microsoft Windows 2000.

Note that this exam will be available only to individuals who hold an Microsoft Certified Systems Administrator (MCSA) on Windows 2000 or Microsoft Certified Systems Engineer (MCSE) on Windows 2000 certification.

This three-day instructor-led course provides students with the knowledge and skills that are needed to build Web applications by using security-enhanced coding techniques.

Students will learn how to identify Web application security vulnerabilities and understand the trade-offs between functionality and performance when choosing the appropriate security mechanisms for their Web applications.

Throughout this course, students will get hands-on experience in creating security-enhanced Web applications.

Elements of this syllabus are subject to change.

This five-day instructor-led course will teach introductory-level Web developers the fundamentals of Web application development and best practices for Microsoft Web development technologies, including ASP.NET 3.5, ASP.NET AJAX Extensions, and Silverlight.

This course focuses on using the Microsoft Visual Studio 2008 development environment and the Microsoft .NET Framework 3.5 to create a Web application that delivers dynamic content to a Web site.

Elements of this syllabus are subject to change.

This Distance Learning version of the course consists of 10 online live instructor-led sessions over five weeks (two hours for each session).

Additional self-paced e-learning content, scenario-based labs, and assessments accompany these sessions.

This course will teach introductory-level Web developers the fundamentals of Web application development and best practices for Microsoft Web development technologies, including ASP.NET 3.5, ASP.NET AJAX Extensions and Silverlight.

This course focuses on using the Microsoft Visual Studio 2008 development environment and the Microsoft .NET Framework 3.5 to create a Web application that delivers dynamic content to a Web site.

This three-day, instructor-led course provides students with the knowledge and skills that are needed to successfully design and implement Web applications using Microsoft ASP.NET.

This course assumes student exposure to the new features of ASP.NET that can be leveraged for Web applications matching corporate requirements.

Microsoft Certification exams

This course will help the student prepare for the following Microsoft Certified Professional exam:

Exam 70-305: Developing and Implementing Web Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio .NET

Exam 70-315: Developing and Implementing Web Applications with Microsoft Visual C# .NET and Microsoft Visual Studio .NET

Course Materials: The student kit includes a comprehensive workbook and other necessary materials for this class.

The goal of this course is to help application developers understand the Microsoft .NET Framework.

In addition to offering an overview of the .NET Framework and an introduction to key concepts and terminology, the course provides a series of labs, which introduce and explain .NET Framework features that are used to code, debug, tune, and deploy applications.

This three-day instructor-led course teaches developers to develop and deploy secure Microsoft .NET client applications by using Microsoft Visual Studio .NET and the Microsoft .NET Framework.

The course provides an overview of security; discusses design issues, including threat modeling techniques and coding techniques that enhance security; and explains why type-safety verification is the cornerstone of Microsoft .NET Framework security.

This course provides side-by-side coding examples and activities written in both Microsoft Visual Basic .NET and Microsoft Visual C#.

This three-day instructor-led course teaches System Engineers how to deploy .NET applications and the .NET Framework, using different deployment techniques.

It includes the basic architecture of .NET applications and how to secure, monitor, and maintain them.

This three-day instructor-led course will introduce COBOL programmers to Microsoft Visual Basic .NET programming techniques.

At the end of the course, students will be able to create simple Microsoft .NET Windows Forms and Microsoft ASP.NET Web Forms using Microsoft Visual Studio .NET.

This three-day instructor-led workshop will provide the student with a focused, hands-on environment to experience the new features and functionality of the Microsoft Visual Studio 2005 product.

Students will spend 70%-80% of their time writing code using the Visual Studio 2005 Beta 1 release.

This two-day instructor-led workshop will provide the student with a focused, hands-on environment learn how to identify and resolve performance and scalability bottlenecks in existing data-driven ASP.NET Web applications.

The goal of this course is to provide Microsoft Visual Basic developers with the knowledge and skills needed to develop Microsoft .NET-based applications by using Visual Basic .NET.

Visual Basic .NET is a significant upgrade to Visual Basic and incorporates many new features and framework goals of the .NET architecture.

These changes will allow Visual Basic developers to create enterprise applications for the .NET Platform and to create more traditional Visual Basic applications that can take advantage of the enhancements to the language.

This course will teach developers to build data-centric applications and Web services with Microsoft ADO.NET, Microsoft SQL Server 2000, and the Microsoft .NET Framework.

The goal of this three-day course is to provide students with the skills and knowledge necessary to select, deploy, and manage a Microsoft networking solution for small and medium-sized businesses.

Elements of this syllabus are subject to change.

This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure.

This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 users) messaging environment.

This course offers a significant number of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

The goal of this course is to help application developers understand the Microsoft .NET Framework.

In addition to offering an overview of the .NET Framework and an introduction to key concepts and terminology, the course provides a series of labs, which introduce and explain .NET Framework features that are used to code, debug, tune, and deploy applications.

This course teaches developers and system integrators to rapidly develop embedded solutions using Microsoft Windows CE 3.0 operating system and tools.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to manage Windows networks by using the Windows Script Host (WSH) and the Microsoft Visual Basic, Scripting Edition (VBScript) language.

During the course, students will work on real-world scripts that they can use to manage computers running Windows Vista, Windows XP, and Windows Server 2003 operating systems.

This course also provides an overview of other technologies where students can use script, such as Active Directory Service Interfaces (ADSI) and Windows Management Instrumentation (WMI).

The goal of this course is to teach Microsoft Windows 2000 operating system administrators how to develop Microsoft VisualBasic Script-based scripts that use the resources of Windows Management Instrumentation (WMI).

Administrators will use thesescripts to perform a number of common tasks in the Microsoft Windows operating system environment.

This two-day instructor-led course provides a technological overview of the structure and programming techniques of XML.

This course discusses the role of XML in the Microsoft .NET vision and the larger world of distributed standards-based computing.

The goal of this course is provide information technology (IT)-support professionals who are responsible for desktop softwareand hardware deployments with the skills necessary to successfully deploy and configure Microsoft Office XP.

This includes migration strategies from Office 9x or Office 2000 on Microsoft Windows 9x or Windows 2000 operating system platforms.

This course provides the tools and knowledge needed to plan and deploy Microsoft Windows XP Professional in medium to large-sized organizations.

Through lecture and labs, students will learn to: explain the various methods that are available to deploy Windows XP Professional; deploy Windows XP Professional by using answer files and Remote Installation Services(RIS); prepare a computer for imaging; and upgrade client computers to Windows XP Professional by using Microsoft Systems Management Server (SMS) 2.0 and software distribution by using Group Policy.

The goal of this course is to provide students with the knowledge and skills that are required to develop Extensible Markup Language (XML) Web services-based solutions to solve common problems in the distributed application domain.

The course focuses on using Microsoft Visual Studio .NET and Microsoft ASP.NET to enable students to build, deploy, locate, and consume Web services.

Elements of this syllabus are subject to change.

This three-day instructor-led workshop provides students with the knowledge and skills to develop data-access applications by using the Microsoft .NET Framework and Microsoft Visual Studio 2005.

The workshop describes how to access and update data in a database by using ADO.NET.

The workshop also describes how to create, read, and write XML data.

Elements of this syllabus are subject to change.

This two-day instructor-led workshop provides students with the knowledge and skills needed to use advanced data access features and techniques in the Microsoft .NET Framework and Microsoft Visual Studio 2005.

The workshop describes how to access data and how to implement database functionality by using Microsoft ADO.NET 2.0 and Microsoft SQL Server 2005.

The workshop also describes how to locate, edit, and transform XML by using XPath and Extensible Style sheet Language for Transformations (XSLT).

This three-day instructor-led workshop provides students with the knowledge and skills to develop Microsoft ASP.NET 2.0 Web applications using Microsoft Visual Studio 2005.

The workshop focuses on user interfaces, Web site structure and functionality, and implementation details.

Elements of this syllabus are subject to change.

This two-day instructor-led workshop provides students with the knowledge and skills to develop Microsoft ASP.NET 2.0 Web applications using Microsoft Visual Studio 2005.

The workshop focuses on advanced user interfaces, Web site functionality, and implementation details using the advanced features of ASP.NET 2.0 and Visual Studio 2005.

Elements of this syllabus are subject to change.

This three-day instructor-led workshop provides students with the knowledge and skills to develop Microsoft Windows Forms applications using Microsoft Visual Studio 2005.

The workshop focuses on user interfaces, program structure, and implementation details.

Elements of this syllabus are subject to change.

This two-day instructor-led workshop provides students with the knowledge and skills to develop advanced Microsoft Windows Forms applications using Microsoft Visual Studio 2005.

The workshop focuses on user interfaces, program structure, and implementation details.

Elements of this syllabus are subject to change.

This three-day instructor-led workshop provides students with the knowledge and skills to develop distributed applications by using the Microsoft .NET Framework and Microsoft Visual Studio 2005.

The workshop focuses on building distributed applications by using Web services, remoting, Microsoft Message Queuing, and serviced components.

Elements of this syllabus are subject to change.

This two-day instructor-led workshop provides students with the knowledge and skills to develop advanced distributed applications using Microsoft Visual Studio 2005.

The workshop focuses on advanced features of Web Services Enhancements (WSE) 3.0 and message queuing.

The goal of this course to give students experience with Microsoft Operations Manager (MOM) 2000 and to show them how to implement it effectively.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to deploy and manage a Microsoft Windows SharePoint Services infrastructure.

The student will learn skills that enable them to deploy and manage a Windows SharePoint Services infrastructure as well as guide end users in their use of the product.

This course is not intended to provide detailed design skills, but will cover planning skills at a level sufficient to enable decision making for the implementation process.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to deploy and manage a Microsoft SharePoint Portal Server 2003 infrastructure.

The student will learn skills that enable the student to deploy and manage a SharePoint Portal Server 2003 infrastructure as well as guide end users in their use of the product.

This course is not intended to provide detailed design skills, but will cover planning skills at a level sufficient to enable decision making for the implementation process.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to deploy and manage a Microsoft Windows SharePoint Services and a Microsoft SharePoint Portal Server 2003 infrastructure.

The student will learn skills that enable the student to deploy and manage a Windows SharePoint Services and a SharePoint Portal Server 2003 infrastructure as well as guide end users in their use of the product.

This course is not intended to provide detailed design skills, but will cover planning skills at a level sufficient to enable decision making for the implementation process.

This five-day, instructor-led course provides students with the skills required to build Microsoft Windows Forms applications by using the Microsoft .NET Framework

This course is a part of the Microsoft Visual C# .NET curriculum and is intended to provide C# programmers with the skills required to create Windows Forms applications by using the .NET Framework.

The course will cover the major topics for Windows client application programming on the .NET Framework.

These topics include: Windows Forms, GDI+, simple data access, interoperating with unmanaged code, threading and asynchronous programming issues, simple remoting, Web access, Web Services consumption, debugging, security, and deployment issues for desktop applications.

The goal of this course is to provide developers with the knowledge and skills to develop mobile enterprise solutions by using the Smart Device Extensions for Microsoft Visual Studio .NET and the Microsoft .NET Compact Framework.

This five-day, instructor-led course provides students with the knowledge and skills to effectively build scalable, distributed applications that use Microsoft .NET Enterprise Services and the Microsoft .NET Framework.

The goal of this course is to teach existing C++ developers how to write applications for the Microsoft .NET Framework by using Managed Extensions for C++.

The course teaches the language differences between standard C++ and Managed Extensions for C++, and focuses on issues such as efficiency and optimization.

The course also discusses interoperability with unmanaged code, and shows how to use COM effectively in managed code.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills needed to develop applications in Microsoft Visual Basic .NET for the Microsoft .NET platform.

The course focuses on user interfaces, program structure, language syntax, and implementation details.

This is the first course in the Visual Basic .NET curriculum and will serve as the entry point for other .NET courses.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to develop simple Microsoft Visual Basic .NET Framework applications.

The course shows students how easy it is to develop applications by using Microsoft Visual Studio 2005 and .NET Framework version 2.0.

The course focuses on the comparison between performing a task in Visual Basic 6.0 and Visual Basic .NET, including code samples, integrated development environment IDE issues, deployment options, and language structures.

Students who complete this training should feel confident when developing their first simple .NET Framework application.

This five-day instructor-led course provides students with the skills required to build Microsoft Windows Forms applications by using the Microsoft .NET Framework.

This course is a part of the Microsoft Visual Basic .NET curriculum and is intended to provide Visual Basic programmers with the skills required to create Windows Forms applications by using the .NET Framework.

The course will cover the major topics for Windows client application programming on the .NET Framework.

These topics include: Windows Forms, GDI+, simple data access, interoperating with unmanaged code, threading and asynchronous programming issues, simple remoting, Web access, XML Web services consumption, debugging, security, and deployment issues for desktop applications.

This two-day instructor-led course provides students with the base knowledge required to upgrade applications to the Microsoft .NET platform.

It also provides students with the knowledge, skills, and guidelines required to upgrade Microsoft Visual Basic applications to Microsoft Visual Basic .NET; facilitate interoperability between components created for the COM platform with components created for the .NET platform; upgrade ASP applications to ASP.NET.

The primary tool and language used in this course are Microsoft Visual Studio .NET and Visual Basic .NET.

This three-day instructor-led course provides students with the knowledge and skills to implement and administer IIS 6.0.

The course focuses on the IIS 6.0 architectural features that improve reliability, security, manageability and performance.

The course also provides knowledge and skills to successfully install, configure, implement security, monitor, and manage Internet Information Services (IIS) 6.0 servers and Web sites.

This three-day instructor-led course provides students with the knowledge and skills to plan, deploy, administer, manage, and troubleshoot complex replication designs over a variety of communication topologies.

The course reviews SQL Server replication and then focuses in detail on snapshot, transactional, and merge replication as well as topics related to Enterprise-level replication.

This five-day instructor-led course provides students with the knowledge and skills to manage Microsoft Systems Management Server (SMS).

Students will learn how to configure SMS components and how to manage the ongoing operations of an SMS infrastructure.

This three-day instructor-led intensive course provides the knowledge and skills necessary for SMS specialists to plan and deploy Microsoft Systems Management Server 2003 into large enterprise environments.

In this five-day instructor-led course, developers learn the fundamental skills that are required to design and develop object-oriented applications for the Web and Microsoft Windows by using Microsoft Visual C# .NET and the Microsoft Visual Studio .NET development environment.

This course provides an alternative entry point for less experienced programmers who are not familiar with object-oriented design and programming with Windows or the Web.

Elements of this syllabus are subject to change.

This three-day instructor led workshop provides students with the knowledge and skills to use Microsoft Visual Studio Team System tools to optimize software application development.

This three-day, instructor-led course provides students with the knowledge and skills that are needed to successfully upgrade their existing Active Server Pages (ASP) skills, as well as upgrading their Web applications, to Microsoft ASP.NET.

This course also explains the new features of ASP.NET that can then be leveraged to improve an existing Web application.

This course teaches programming concepts and how to add simple functionality to a Microsoft Access 2002 database by using Microsoft Visual Basic for Applications.

This three-day instructor-led his course teaches developers how to program with XML in the Microsoft .NET Framework in order to build Microsoft Windows or Web-based integrated applications that are easier to build, scalable, and flexible.

Elements of this syllabus are subject to change.

This three-day, instructor-led course introduces students to computer programming.

Students will learn the fundamental concepts and terminology of software application development and develop skills in designing and writing simple computer programs.

The course assumes no programming background and provides an overview of the software development process in addition to introducing important programming constructs and methodologies.

The course covers such topics as programming language characteristics, integrated development environments, flowcharts, algorithms and pseudocode, variables, operators, conditional statements, looping statements, procedures, error-handling and debugging, object-oriented programming techniques, user interface design, software modeling, and Extensible Markup Language (XML) Web services.

This two-day, instructor-led Microsoft Official Workshop provides students with the knowledge and skills to manage and maintain a Web server running Internet Information Services (IIS) 6.0 on Microsoft Windows Server 2003.

This discovery-based workshop consists primarily of labs that provide hands-on, practical activities appropriate for an experienced Web server administrator.

This five-day, instructor-led course provides students with the knowledge and skills needed to design Microsoft .NET-connected solutions to business problems.

Elements of this syllabus are subject to change.

This two-day instructor-led seminar provides students with an introduction to the technologies that comprise the Microsoft .NET strategy.

This course is a high-level overview of multiple aspects of .NET, and is intended as a starting point for developers and business decision-makers to evaluate.NET tools and technologies.

As an introductory seminar, it provides pointers to training courses and other resources that give more detail on specific topics.

This four-day, instructor-led course provides students with the knowledge and skills to develop a Microsoft BizTalk Server 2002 solution.

This four-day, instructor-led course provides students with the knowledge and skills to develop and deploy a Microsoft Commerce Server 2002 solution.

This four-day, instructor-led course provides students with the knowledge and skills to plan, implement, develop, and manage a Microsoft Content Management Server 2002 Web site.

This four-day, instructor–led course provides students with an understanding of how Microsoft Identity Integration Server 2003 can be used to synchronize identity data across multiple sources according to business rules.

The goal of this five-day, instructor-led course is to provide systems engineers with the knowledge and skills necessary to effectively plan, deploy, and manage a Microsoft Office Project Server 2003 solution.

This 3-day instructor led course provides students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server 2008.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to implement a Microsoft SQL Server 2005 database.

The course focuses on teaching individuals how to use SQL Server 2005 product features and tools related to implementing a database.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2005 database.

The course focuses on teaching individuals how to use SQL Server 2005 product features and tools related to maintaining a database.

This three-day instructor-led course provides students with the knowledge and skills to design server-side solutions for Microsoft SQL ServerT 2005.

The course focuses on teaching database developers who work in enterprise environments to identify and place database technologies during design to achieve a suitable solution that meets the needs of an organization.

Students will also learn to consider the solution from a system-wide view instead of from a single database or server perspective.

This two-day instructor-led course provides students with the knowledge and skills to design databases for Microsoft SQL ServerT 2005 using business requirements to guide their decisions (beyond structured third normal form [3NF] modeling techniques).

Students will also learn to incorporate security requirements throughout their design.

This one-day instructor-led clinic provides students with the knowledge and skills to design the data tier for Microsoft SQL ServerT 2005.

The clinic focuses on teaching database developers working in enterprise environments to understand and decide how application developers are going to access and consume their data.

This is a major failure point of database solutions today.

Elements of this syllabus are subject to change.

This three-day instructor-led workshop provides database developers working in enterprise environments using Microsoft SQL Server 2005 the knowledge and skills to evaluate and improve queries and query response times.

The workshop focuses on systematic identification and optimization of database factors that impact query performance.

Elements of this syllabus are subject to change.

This Distance Learning version of the course consists of 10 online live instructor-led sessions over 5 weeks (2 hours for each session).

These sessions would be accompanied by additional self-paced e-learning content, scenario-based labs, and assessments to provide students with the knowledge and skills to manage and maintain Microsoft SQL Server 2005.

This two-day instructor-led course provides database administrators working in enterprise environments with the knowledge and skills to design a Microsoft SQL ServerT 2005 database infrastructure.

The course focuses on the development of strategies for data archiving, consolidation, distribution, and recovery.

The course also stresses the importance of capacity analysis and emphasizes the tradeoffs that need to be made during design.

This is the first course in the database administration curriculum and will serve as the entry point for other courses in the curriculum.

This two-day instructor-led course enables database administrators who work with enterprise environments to design security for database systems using Microsoft SQL ServerT 2005.

The course emphasizes that students should think about the whole environment, which includes business needs, regulatory requirements, network systems, and database considerations during design. Students will also learn how to monitor security and respond to threats.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to design high availability database solutions using Microsoft SQL Server 2005.

The course focuses on teaching experienced database administrators working in enterprise environments to design database solutions that meet the availability needs of their organization.

It emphasizes that students should think broadly about high availability, which includes thinking about the database itself and about their entire environment, including business needs; regulatory requirements; and network, systems, and database considerations during design.

Students will also learn how to document and test the high availability database solution.

This one-day instructor-led course provides students with the knowledge and skills to administer and automate Microsoft SQL Server 2005 databases and servers.

This course focuses on the need to maintain administration and automation information.

Elements of this syllabus are subject to change.

The purpose of this two-day workshop is to teach database administrators working in enterprise environments how to determine and troubleshoot performance issues using Microsoft SQL Server 2005.

The primary focus of this workshop is to teach the overall process of troubleshooting.

It includes establishing monitoring standards and baselines, determining performance thresholds, and focusing the investigation on specific issues.

Elements of this syllabus are subject to change.

This three-day instructor-led course teaches students how to implement an Analysis Services solution in an organization.

The course discusses how to use the Analysis Services development tools to create an Analysis Services database and an OLAP cube, and how to use the Analysis Services management and administrative tools to manage an Analysis Services solution.

Elements of this syllabus are subject to change.

This three-day instructor-led course teaches students how to implement an Integration Services solution in an organization.

The course discusses how to develop, deploy, and manage Integration Services packages.

Elements of this syllabus are subject to change.

This three-day instructor-led course teaches students how to implement a Reporting Services solution in an organization.

The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution.

Elements of this syllabus are subject to change.

The purpose of this two-day instructor-led course is to teach Business Intelligence (BI) professionals working in enterprise environments to design a BI solution architecture.

Students will be taught the importance of keeping all components of the solution and stages of the lifecycle in mind.

The first day focuses on foundational standards and practices for the enterprise.

The second day focuses on a project-specific lifecycle for capturing requirements and deriving a solution architecture.

This is the first course in the Business Intelligence curriculum and will serve as the entry point for other courses in the curriculum.

Elements of this syllabus are subject to change.

The purpose of this 2-day instructor-led course is to teach Business Intelligence (BI) professionals working in enterprise environments to design an extract, transform, and load (ETL) solution that supports their BI solution.

Students will learn how to plan an ETL solution, and specifically how to design and implement a SQL Server Integration Services (SSIS) based ETL solution.

They will also learn how to monitor, optimize, and deploy an SSIS solution.

The course focuses on the planning and design aspects of an ETL solution and does not teach students how to create SSIS packages or how to use the development tools provided with SQL Server 2005.

Elements of this syllabus are subject to change.

The purpose of this three day course is to teach business intelligence (BI) professionals working in enterprise environments how to design a multidimensional solution architecture that supports their BI solution.

Students will go through the entire process-from capturing business and technical requirements, to deploying a multidimensional solution, to production.

Students will also be taught to develop custom functionality and optimize a multidimensional solution.

The course focuses on the planning and design aspects of an analysis solution and does not teach students how to create Analysis Services database objects or how to use the development tools provided with SQL Server 2005.

Elements of this syllabus are subject to change.

The purpose of this 2 day course is to teach Business Intelligence (BI) professionals working in enterprise environments to design a reporting solution architecture that supports their BI solution.

Students will go through the entire process-from identifying report data to promoting the reporting solution to production. Students will scale a reporting solution.

Students will also be taught best practices for collaborating with application developers to integrate applications and reporting services.

The course focuses on the planning and design aspects of a reporting solution and does not teach you how to create reports or how to use the development tools provided with SQL Server 2005.

This one-day instructor-led clinic provides students with introductory knowledge and skills essential for the design and implementation of a more secure computing environment.

It also provides students with prescriptive guidance on security update management and best practices for implementing security on Microsoft Windows Server and client computers.

About Microsoft Clinics: Microsoft Official Clinic learning products provide students with technical information on Microsoft products or technologies while discussing real-world considerations for their implementation. Clinics highlight features and functionality through product demonstrations.

This one-day instructor-led clinic builds on existing knowledge of server and client security and provides students with the knowledge and skills to apply best practices to implement perimeter and network defenses and enhance security for applications and Microsoft Windows Server SystemT components.

It also provides students with prescriptive guidance to enhance security for Microsoft Windows Server and client computers and practical strategies for implementing security best practices across an environment.

This one-day instructor-led clinic builds on existing knowledge of server and client security and provides students with the knowledge and skills to apply security best practices for Microsoft Exchange Server and to use Microsoft Internet Security and Acceleration (ISA) Server 2004 to improve security at the network perimeter.

It also provides students with prescriptive guidance to implement layered defenses against malicious software and measures to increase security for Microsoft Windows 98 and Windows NT 4.0 network clients.

This one-day, instructor-led clinic builds on existing knowledge of server and client security and provides students with the knowledge and skills to apply security best practices to assessing and managing risk in an information technology (IT) environment, with a focus on assessing network security.

It also provides students with prescriptive guidance to implement server and domain isolation using Group Policy and Internet Protocol Security (IPSec) and to manage multiple identity stores.

This one-day instructor-led clinic discusses a wide variety of security concerns that software developers face when building applications.

Each session of this clinic presents a different set of security concerns, and provides best practices and techniques to help reduce vulnerabilities associated with security concerns.

The sessions in this clinic specifically examine security concerns in the application development life cycle, intranet solution development, improving security for external-facing applications, and building software solutions for Microsoft Windows Mobile environments.

This one-day instructor-led clinic builds on existing knowledge of server and client security and provides students with the knowledge and skills to apply best practices to securing Exchange Server clients, protecting e-mail and data content, securing services and critical accounts, and securing administrative accounts and remote access using smart cards.

This four-day, instructor-led course provides students with the knowledge and skills to begin supporting network security within an organization.

Students who complete this course will be able to identify security threats and vulnerabilities, and help respond to and recover from security incidents.

This course will cover security concepts that are prerequisites for attending other Microsoft Official Curriculum (MOC) courses for security specialists and help prepare students for the CompTIA Security+ exam.

This course has been approved as CompTIA Authorized Quality Curriculum (CAQC) for the CompTIA Security+ certification.

The CAQC program assures students that all test objectives for the CompTIA Security+ certification exam are covered in the course materials.

Although the course focuses on Microsoft product- and technology-specific implementation of security concepts, many of these same concepts can be applied to other technologies.

This one-day instructor-led hands-on lab allows students to apply information and guidance that can help in implementing and managing security in a network based on Microsoft Windows.

This one-day instructor-led hands-on lab allows students to apply information and guidance that can help in implementing and managing security in a network based on Microsoft Windows and that includes Microsoft Exchange Server, Microsoft Internet Security and Acceleration (ISA) Server 2004 or Microsoft Identity Integration Server 2003.

This one-day, instructor-led, hands-on lab allows students to apply information and guidance that can help in implementing and managing security in a network based on Microsoft Windows and that includes Microsoft Exchange Server, Microsoft Internet Security and Acceleration (ISA) Server 2004, Microsoft Windows Rights Management Services (RMS), or Certificate Services.

This five-day instructor-led course provides students with the knowledge and skills required to implement and administer security services on Windows 2000.

This four-day, instructor-led course provides students with the knowledge and skills to design, deploy, and manage a public key infrastructure (PKI) to support applications that require distributed security.

Students get hands-on experience implementing solutions to secure PKI-enabled applications and services, such as Microsoft Internet Explorer, Microsoft Exchange Server, Microsoft Internet Information Server, Microsoft Outlook, and remote access services.

Elements of this syllabus are subject to change.

This five-day instructor-led course addresses the MCSA and MCSE skills path for IT Pro security practitioners, specifically addressing the training needs of those preparing for the 70-299 certification exam.

The primary product focus is on Microsoft Windows Server 2003 based infrastructure solutions but will include some client focused content where appropriate.

This learning product is to provide functional skills in planning and implementing infrastructure security.

This course is part of the Security Portfolio and will act as the primary entry point for IT Professionals at the implementation level. MOC 2810 will provide an entry point for students to broaden their awareness of security issues.

Students will be encouraged to enhance their security design skills by attending MOC 2830.

Microsoft Certification exams

No Microsoft Certification exams are associated with this course currently.

This five-day instructor-led course provides students with the knowledge and skills to deploy and manage Microsoft Internet Security and Acceleration (ISA) Server 2004 as part of a larger security infrastructure.

The course introduces security concepts unique to ISA Server 2004 and provides best practices for their implementation.

This course includes information on both the Standard Edition and Enterprise Edition of ISA Server 2004.

Elements of this syllabus are subject to change.

This three-day instructor-led course is designed to provide students with the knowledge and skills necessary to deploy and manage Windows Rights Management Services for the protection of digital information in a Windows Server 2003 environment.

Significant focus is placed on understanding the underlying architecture and security concepts of the Rights Management Services platform.

Topics also include interoperability between organizations, defining and deploying policies, and management of the RMS Server as well as using some of the applications included in the Rights Management Services Toolkit.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides you with the knowledge and skills to design a secure network infrastructure.

Topics include assembling the design team, modeling threats, and analyzing security risks in order to meet business requirements for securing computers in a networked environment.

The course encourages decision-making skills through real-life scenarios that the target audience may encounter.

You are given the task of collecting the information and sorting through the details to resolve the given security requirement.

This five-day instructor-led class provides students with a thorough grounding in Microsoft .NET security implementation and general development security best practices.

This course will prepare a student to take the Implementing Security for Applications exam (available in Microsoft Visual Basic .NET 70-330 and Microsoft Visual C# 70-340).

This half-day, instructor-led clinic provides students with the knowledge and skills to successfully implement Microsoft Windows XP Service Pack 2 (SP2) in medium- and large-scale environments.

It provides information about the new security features included in SP2 and discusses how those changes may impact end users.

The clinic also shows how SP2 can be deployed in an enterprise environment, how to prepare for deployment and how to manage SP2 after installation.

Note: The clinic materials are accompanied by Hands-On Lab 2852, Deploying and Administering Windows XP Service Pack 2.

Please check with your local Certified Partner for Learning Solutions for availability of this lab as part of the class.

This one-day instructor-led clinic provides students with the knowledge and skills to understand the security enhancements included with Microsoft Windows XP Service Pack 2 (SP2) and how these features may affect applications that need to run on Windows XP SP2.

The session will also discuss implications for working with application development tools including Microsoft Visual Studio .NET and how to configure the Windows XP SP2 development environment.

Note: The clinic materials are accompanied by content for a hands-on lab that helps students practice the concepts and procedures learned in this clinic.

This half-day instructor-led clinic introduces students to information on Microsoft Service Pack 1.

What is it?

Why would I deploy it?

How do I get it and how do I deploy it?

The session continues with how to configure and manage the different components of Service Pack 1.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to efficiently and effectively integrate systems, employees, and trading partners through orchestration in a highly flexible and highly automated manner.

Microsoft Certified Professional Exams: No Microsoft Certified Professional exams are associated with this course currently.

Course Materials: The student kit includes a comprehensive workbook and other necessary materials for this class.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills required to install and configure a computer running Microsoft BizTalk Server 2006.

The course also shows you how to deploy and manage BizTalk applications in a production environment.

Elements of this syllabus are subject to change.

This half-day instructor-led clinic provides developers with an introduction to the BizTalk Server 2006 development environment, as well as the BizTalk messaging and orchestrations services.

This clinic will highlight features and functionality through demonstrations of common developer tasks.

Elements of this syllabus are subject to change.

This half-day instructor-led clinic provides IT professionals with an introduction to BizTalk Server 2006 and how to deploy and manage applications to a BizTalk environment.

This clinic will highlight features and functionality through demonstrations of common BizTalk administration tasks.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the enabling knowledge and skills required to create Microsoft .NET Applications with Visual Studio 2005.

Students learn how to develop advanced .NET applications.

This three-day instructor-led course provides students with the knowledge and skills to program Microsoft .NET Framework applications by using Microsoft Visual Studio 2005 development system.

Elements of this syllabus are subject to change.

This one-day instructor-led clinic and hands-on lab introduces students to high-level information and facilitated discovery on the Microsoft Windows Vista platform, thereby maintaining and enhancing their productivity and driving them to further study and adoption of Windows Vista as their preferred application development platform.

Elements of this syllabus are subject to change.

This three-day, instructor-led course offers Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 administrators with the skills they need to manage a Microsoft Exchange Server 2007 infrastructure.

This course focuses on the new features and administrative tasks in Exchange Server 2007.

The student will learn skills that enable them to deploy and manage an Exchange Server 2007 environment.

This course's aim is not to provide detailed design skills, but will cover planning skills at a level sufficient to enable decision making during the implementation process.

This half-day, scenario-based course provides students with a better understanding of how to improve team collaboration by using Microsoft Windows SharePoint Services 2.0 and other Microsoft Office 2003 applications.

This course is for people who are looking to improve their business skills through hands-on exercises and facilitated group discussions on the latest trends, challenges, and technologies that are reshaping the traditional concepts of team collaboration.

The integration of Windows SharePoint Services 2.0 with other Microsoft Office System tools will be used to demonstrate creative and user-friendly techniques that can lead to more effective team collaboration.

Microsoft Excel is the spreadsheet program most commonly used by financial analysts, project managers, academics, and small business owners around the world to track and analyze business and personal data. Because of the increasing demands on their time, business professionals need to learn efficient and effective data forecasting methods that give them the answers they need.

This course will provide experienced Excel users with a practical, hands-on understanding of advanced Excel data forecasting and charting techniques.

It examines the risks and benefits of forecasting, teaches different forecasting and trending methods, and explores ways to maximize profit potential.

One of the great challenges business people face today is not collecting information, but making sense of the information they already have.

Within the endless rows of Microsoft Excel data is information that can help you make better business decisions, but how can you filter you way through all that information?

This course, through hands-on activities, will teach you some of the most effective techniques in data summary and display.

It covers the role of business intelligence in today’s workplace and introduces the power of Excel in business intelligence analysis.

Students also learn how to hone their skills regarding data lists and PivotTables.

This scenario-based class provides experienced Microsoft Access users with a stronger relational database foundation.

It brings home relational database concepts and teaches how to employ powerful techniques using Access in gathering, organizing, and reporting of information vital to your business.

Students will learn how to create solid database structures, how to pull in outside data, and how to integrate Access with other Microsoft Office System 2003 applications—all leading up to creating flexible, user-friendly reports.

The goal of this course is to give students more confidence in managing their business information using various Access database techniques, thus enabling them to accomplish their daily work more efficiently and competently.

When people think of financial data such as invoicing, inventory, and sales information, they often think spreadsheets in Microsoft Excel.

However, Microsoft Access is also a powerful tool in managing your financial information, especially as you collect more and more of it.

With Access you can track and manage financial data just as you would other information such as customer lists, by using tools both within Access and cross-application with Excel.

The techniques learned in this course will enhance skills for gathering, organizing, and reporting vital business information and demonstrate the power of Access as a financial data management and analysis tool.

E-mail, calendaring, and meeting management are critical activities that drive individual workers’ daily lives.

So many people “live” in Microsoft Office Outlook 2003, making it their prime tool for communication and productivity.

This course will provide experienced business professionals with a better hands-on understanding of how to manage their time more effectively, define tasks more accurately, and process incoming information more efficiently.

Using Microsoft Office Outlook 2003 as a “dashboard” application, students will learn how to manage their schedules, projects and assignments, and create and respond to e-mail with greater confidence.

This course is designed to offer you a practical, hands-on demonstration of how you can use Microsoft PowerPoint to improve the quality and effectiveness of your presentations.

It helps you to see PowerPoint in a new light, moving beyond the concept that slides are a container for speaker’s notes and into a new vision of PowerPoint as a tool that can help you achieve your business goals with more interesting, engaging, and meaningful presentations.

Over the past few years, the use of Microsoft Office Word to create long and complex documents has grown dramatically.

Today’s individual worker uses Word to create every type of business document from the basic interoffice memo to complex reports and presentations.

This course offers an intermediate\advanced introduction to the key concepts and core elements of working effectively with complex Word documents.

The primary goal of this course is to introduce students to the best practices that will enable them to spend less time working on their Word documents and achieve better results in the process.

Even experienced project managers need help making the most of the tools at their disposal.

Project managers at every level are asked to manage projects with short schedules, tight budgets, and scarce resources.

This hands-on course focuses on the critical planning stage of a project and how to set a project up for success.

Hands-on exercises with Microsoft Word and Project will demonstrate effective and easy-to-implement techniques to better plan, schedule and allocate resources.

The goal of this course is to enable project managers to increase their productivity, which means they have more time to stay on top of the critical project management tasks that increase the chances of project success.

Building a profitable e-commerce site takes more than design and technology.

For an e-commerce site to succeed, it has to merchandise products effectively. Microsoft Office FrontPage 2003 features make building a site accessible to millions; yet for managers, marketers, and e-commerce entrepreneurs with a vested interest in achieving and optimizing sustainable profitability, organizing and displaying products and product information to appeal to customers and lead directly to a purchase decision is a deep challenge.

This course leads students with intermediate-to-advanced FrontPage skills through a way of thinking about online merchandising—how to present products effectively online and boost sales.

The primary goal is to introduce best practices that will enable the students to improve sales, lower costs, and build better customer relationships, which all add up to better Web site profitability.

Microsoft Office Tips and Tricks courses are designed to help you realize the individual and team productivity benefits that can be achieved through use of Microsoft Office 2003.

These courses will show you how Microsoft Office 2003 provides you with the tools and capabilities you need, helping you to better manage information, increase meeting effectiveness, and improve collaboration and information sharing among your teams.

Elements of this syllabus are subject to change.

At the end of this 90-minute clinic, the students will have a basic understanding of the features and technologies new to the 2007 Microsoft Office system.

Students will experience many of the integration points of the 2007 Microsoft Office system and understand how work is made easier through the seamless interaction of the products they know and use.

This two-day instructor-led course provides the students with the knowledge and skills needed to effectively manage branch office servers and data by using Microsoft Windows Server 2003 R2.

Students will learn how to address the unique requirements for branch offices and how to efficiently deploy and manage servers in branch offices.

Students will also learn how to deploy the Windows Server 2003 features, such as Distributed File System (DFS), branch office printing, and Microsoft Windows SharePoint Services.

This one-day instructor-led course provides students with the knowledge and skills that they need to effectively manage data storage using Microsoft Windows Server 2003 R2.

Specifically students learn how to use the File Server Resource Manager to manage data quotas, file screening, and produce storage reports.

Students also learn how to use the Storage Manager for SANs to manage iSCSI and Fibre Channel-based storage area networks.

This two-day instructor-led course provides the students with the knowledge and skills that they need to effectively deploy and manage Active Directory Federation Services using Microsoft Windows Server 2003 R2.

Specifically, students learn what ADFS is and how it can be used to provide Web-based single-sign-on (SSO) for users to authenticate to multiple Web applications over the life of a single online session.

At the end of this one-day clinic, the students will have a high-level understanding of the feature areas and technologies new to Windows Server 2003 R2. High-level demos will provide practical insight on common scenarios.

At the end of this one-day hands-on lab, the students will have a high-level understanding of the feature areas and technologies new to Windows Server 2003 R2.

High-level demos will provide practical insight on common scenarios.

This five-day instructor-led course enables introductory-level developers who are not familiar with the Microsoft .NET Framework or Microsoft Visual Studio 2005 to gain familiarity with the Visual Studio 2005 development environment.

Students will also learn basic skills using either Microsoft Visual Basic or Microsoft Visual C# as a programming language.

Elements of this syllabus are subject to change.

This Distance Learning version of the course consists of 10 online live instructor-led sessions over five weeks (two hours for each session).

Additional self-paced e-learning content, scenario-based labs, and assessments accompany these sessions.

This course provides introductory-level developers familiarity with the Microsoft .NET Framework and Microsoft Visual Studio 2005 development environment.

Students will also learn basic skills using either Microsoft Visual Basic or Microsoft Visual C# as a programming language.

This five-day instructor-led course enables developers who are migrating from a different development language, an earlier version of Visual Basic .NET or Visual C#, or who have completed entry-level training and experience using Microsoft Visual Studio 2005, to gain in-depth guidance on programming the Microsoft .NET Framework versions 2.0 and 3.0 with Visual Studio 2005.

Elements of this syllabus are subject to change.

This Distance Learning version of the course consists of 10 online live instructor-led sessions over five weeks (two hours for each session).

Additional self-paced e-learning content, scenario-based labs, and assessments accompany these sessions.

This course provides developers who have professional programming experience with other development platforms with in-depth guidance on programming the Microsoft .NET Framework versions 2.0 and 3.0 using Microsoft Visual Studio 2005.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to expand the capabilities of Microsoft Business Intelligence, making information simpler to access, easier to use, and clearer to understand.

Elements of this syllabus are subject to change.

This two-day lab can help you use Internet Security and Acceleration (ISA) Server 2006 to securely publish content for remote access, connect and secure branch offices, and defend against external and internal web-based threats.

Elements of this syllabus are subject to change.

The goal of this one-day instructor-led course is to give you an in-depth look at and hands-on experience with Web Content Management (WCM) capabilities in Microsoft Office SharePoint Server 2007.

Elements of this syllabus are subject to change.

This one-day hands-on lab focuses on Microsoft Office SharePoint Server, a set of add-ons for Microsoft Windows SharePoint Services that extends and complements the functionality of Windows SharePoint Services V3.

Attendees should be able to use this workshop to apply collaborative solutions to practical scenarios.

Elements of this syllabus are subject to change.

This four-day course provides students with deep dive information on Microsoft Visual Studio Team System 2005, including a brief refresher/overview of the Visual Studio 2005 Team System, the architecture and capabilities of both the client SKUs as well as TFS at a 300 level, and commonly encountered Visual Studio 2005 Team System customization and extension scenarios.

Elements of this syllabus are subject to change.

This four-day instructor-led course provides students with the knowledge and skills to capitalize on their skills and experience as an Oracle DBA to manage a Microsoft SQL Server system.

Elements of this syllabus are subject to change.

This five-day instructor-led course teaches database professionals working in enterprise environments how to upgrade to SQL Server 2005.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge of the many new and enhanced Microsoft SQL Server business intelligence (BI) features designed to give a students a competitive advantage.

These advantages include integrating multiple data sources with Integration Services; enriching data and building complex business analytics with Analysis Services; and writing, managing, and delivering rich reports with Reporting Services.

Elements of this syllabus are subject to change.

This four-day instructor-led course provides students with the fundamentals of Microsoft Office Live Communications Server (LCS) 2005.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to install, configure, and administer Microsoft Office Groove 20007.

Students will become familiar with Groove 2007 Relay Server, Management Server, and Data Bridge Server, and will learn to create and configure templates and to configure Active Directory integration.

Elements of this syllabus are subject to change.

This two-day instructor-led course is designed to expose students to the three key elements of the Microsoft Operations Framework (MOF): the MOF Process Model, the Team Model, and the risk models.

This course also helps students to understand the purpose of MOF by giving the context of its development and describing how MOF builds upon the Information Technology Infrastructure Library (ITIL) to achieve its goals.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides training to Microsoft customers in the effective management of change within an enterprise operations environment.

In addition, it provides a knowledge base with respect to changing quadrant for those who deliver Microsoft customer solutions, such as technical account managers (TAMs), consultants, and go-to partners.

The core underlying and foundational intellectual property (IP) is the operations guides.

The operations guides for change, release, and configuration management provide the detailed foundational information to drive the courseware.

Elements of this syllabus are subject to change.

This one-day instructor-led course is a technical workshop designed to help those architecting and deploying in the 5th server role.

The course covers:

Overview of Microsoft Exchange Server 2007 Unified Messaging Services

Unified Messaging Enterprise Deployment Scenarios

Deploying Unified Messaging Servers (with labs)

Deploying Unified Messaging Clients (with labs)

Assessment

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to begin using Microsoft Commerce Server 2007.

The course focuses on both developer and IT professional tasks.

This four-day instructor-led course provides students with the knowledge and skills to plan, install, and administer the Microsoft SoftGrid Application Virtualization Platform.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to install, customize, and administer Microsoft Office Project Server 2007.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to use all essential parts of Microsoft Office Accounting 2007.

The course focuses on usage, financial postings and customization of Office Accounting as well as the differences between Office Accounting Express and Office Accounting Professional.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to deploy Forefront security products.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with demonstrations and hands-on lab instruction in administering Microsoft Windows Compute Cluster Server 2003.

Students will learn how to use Group Policy and Microsoft Windows Deployment Services.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to understand the operation and configuration of the TCP/IP protocol suite and its associated technologies for connectivity, automated addressing, name resolution, and traffic protection in Microsoft Windows Server 2003 and Windows XP.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to protect and recover data using System Center Data Protection Manager 2007 (DPM).

Elements of this syllabus are subject to change.

This two-day instructor-led workshop provides students with the knowledge and skills to understand 200-level baseline information on Microsoft Office Communications Server 2007.

The workshop focuses on understanding scenarios of Office Communications Server 2007 (OCS 2007), Office Communicator, and integration with Exchange 2007.

Elements of this syllabus are subject to change.

This three-day hands-on class will introduce administrators to the new Windows command-line shell, Windows PowerShell.

Windows PowerShell offers both a command-line interface as well as a scripting environment.

With connectivity to Microsoft products such as Microsoft Exchange Server 2007, Microsoft System Center Operations Manager (MOM 2007), and many more, Windows PowerShell provides a consistent interface to more easily control system administration and accelerate automation.

It runs on Windows XP Service Pack 2 (SP2), Windows Server 2003, Windows Vista, and Windows Server 2008.

Elements of this syllabus are subject to change.

This series of 33 hands-on labs allows students to explore the new features of Microsoft SharePoint Server 2007, Microsoft Windows SharePoint Services 3.0, Microsoft Office 2007, including Microsoft Office Groove 2007, and Microsoft Windows PowerShell.

Elements of this syllabus are subject to change.

Alto's Querying and Processing SQL Server Data Using Microsoft SQL Server concentrates on providing students with the knowledge and skills necessary to exploit the features and functions available in SQL Server.

This five-day instructor-led course provides students with the knowledge and skills to managing a Systems Center Operations Manager 2007 management group.

This course is intended to develop the necessary skills to install and manage Operations Manager 2007 management servers and supporting roles.

Elements of this syllabus are subject to change.

Microsoft .NET 3.0 introduced three new major APIs which augment the 2.0 base class libraries.

The first part of this course will examine the role of Microsoft Windows Presentation Foundation (WPF), Windows Communication Foundation (WCF) and Windows Workflow Foundation (WF).

The later part of this class will examine the numerous language changes which will be found within C# 3.0 and Microsoft Visual Basic 9.0 with the forthcoming release of .NET 3.5.

As well, you will come to understand the use of LINQ (Language Integrated Query) and the surrounding LINQ-centric programming models.

Elements of this syllabus are subject to change.

Intertech's Complete .NET 2.0 Security course provides a foundation of the various security APIs contained within the Microsoft .NET 2.0 base class libraries.

The course begins by examining how strong naming, obfuscation, and digital certificates can prevent others from tampering with and modifying the content within a .NET assembly.

The course then addresses the role of one-way encryption using hash algorithms as well as symmetrical and asymmetrical cryptographic services.

This class will also examine the use of Role Based Security and Code Access Security to assign identities and permissions to users and executing assemblies.

The course wraps up by examining numerous topics regarding securing ASP.NET web applications and XML web services.

Elements of this syllabus are subject to change.

This four-day course, Intertech's Complete .NET 2.0 Application Development and Best Practices, is intended for developers who have some familiarity with basic Microsoft .NET 2.0 programming, but wish to deepen their understanding of the various APIs used to build a distributed application.

The course beings by examining several coding guidelines (and Microsoft Visual Studio 2005 tricks) which are useful regardless of the type of application you are developing.

The remainder of this class will examine the construction of presentation tiers (Microsoft Windows Forms and ASP.NET), the data layer (ADO.NET) and business layer (COM+) as well as various issues regarding security and deployment.

Elements of this syllabus are subject to change.

Windows Presentation Foundation (WPF) is a major component of .NET 3.0/3.5.

The API provides a new model for building traditional desktop UIs as well as a new generation of smart client / web aware GUI applications.

This course will dive into the WPF object model, the role (and use of) XAML as well as the WPF development tools.

Attendees will investigate the WPF data binding engine, available layout managers, and the construction of styles and templates.

This course also introduces the 2D, 3D, video and animation APIs exposed by the Windows Presentation object model.

We wrap up with an examination of XBAP (Xaml Browser Applications) and the role of WPF/E.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students who have an understanding of Windows Server with the changes in Microsoft Windows Server 2008.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides students with an overview of the Microsoft Office Access 2007 features and functions that pertain to the objectives of the corresponding Microsoft Business Certification credential.

This course is intended to allow the student to prepare for certification as a Microsoft Certified Application Specialist in Access 2007.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides students with an overview of the Microsoft Office Excel 2007 features and functions that pertain to the objectives of the corresponding Microsoft Business Certification credential.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides students with an overview of the Microsoft Office Outlook 2007 features and functions that pertain to the objectives of the corresponding Microsoft Business Certification credential.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides students with knowledge of the Microsoft Office PowerPoint 2007 features and functions that pertain to the objectives of the corresponding Microsoft Business Certification credential.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides students with an overview of the Microsoft Office Word 2007 features and functions that pertain to the objectives of the corresponding Microsoft Business Certification credential.

This course is intended to allow individuals to prepare for certification as a Microsoft Certified Application Specialist in Word 2007.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides students with an overview of the Windows Vista features and functions that pertain to the objectives of the corresponding Microsoft Business Certification credential.

This course is intended to allow individuals to prepare for certification as a Microsoft Certified Application Specialist in Windows Vista.

This in-depth, two-day, instructor-led course provides students with the knowledge of using Windows SharePoint Services 3.0 to create reusable and modular Web sites for use in intranet, extranet, or Internet scenarios.

Students will learn how to manage access to information stored within a SharePoint environment, how to perform common object model tasks, and how to create Web parts to customize user interfaces.

Participants will also learn how to use Web services for data requests transactions, how to create and deploy event receivers, and how to utilize Windows Workflow Foundation.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to plan, deploy, and configure server farm solutions with Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0.

The course focuses on key deployment and configuration tasks.

Elements of this syllabus are subject to change.

This two-day instructor-led workshop provides students with the knowledge and skills to architect enterprise search solutions with Microsoft Office SharePoint Server 2007.

The workshop focuses on architectural issues and decisions.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to design and architect Web Content Management (WCM) solutions based on Microsoft Office SharePoint Server 2007.

The course focuses on architectural issues and decisions.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to design and architect document and records management solutions based on Microsoft Office SharePoint Server 2007.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to design and architect portals and collaboration solutions based on Microsoft Office SharePoint Server 2007.

Elements of this syllabus are subject to change.

This Developing Web sites with HTML 4.0 course is designed for developers who want to get the most out of the HTML markup language.

This course focuses on creating highly effective and interactive Web pages as well as on the essential building blocks of an HTML document.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to start creating and working with JavaScript.

This course covers the material you need to know to become proficient using JavaScript with your Web pages.

You will learn JavaScript's critical elements, including language syntax, script design, and deployment.

This course will provide you with a strong foundation in JavaScript and enable you to build JavaScript-enabled Web pages correctly and with confidence.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge to develop solutions based on Microsoft Word 2003, Microsoft Excel 2003, or Microsoft Outlook 2003.

You'll learn about the types of solutions you can create with Visual Studio Tools for Office, understand how to work with the Microsoft Office object models, find out how to create your own user interface through Windows forms or the Actions pane, learn about deploying your solutions to end-user computers, and much more.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to learn the fundamentals of the Extensible Markup Language (XML) as well as those of the most popular supporting technologies.

See how to create well-formed XML data and effectively use namespaces.

Understand how to perform validation using Document Type Definitions (DTDs) and XML Schemas (XSDs).

See how to manipulate XML data using the Document Object Model (DOM) and Simple API for XML (SAX).

Learn how to create Web services using the Simple Object Access Protocol (SOAP).

Become familiar with style sheets using XSL for Transformation (XSLT).

See the latest XML technologies such as XQuery, XML Encryption, and Resource Description Framework (RDF).

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to learn the history of Web technologies and the role that XML plays therein.

They will gain an understanding of character encoding.

They will also learn how to create and manipulate XML documents and implement known content strategies as well as design considerations.

Students will explore critical extensions to XML and be introduced to cutting-edge applications that are utilizing XML technologies.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to learn the fundamentals of the Extensible Markup Language (XML) as well as those of the most popular supporting technologies.

See how to create well-formed XML data and effective namespaces.

Understand how to perform validation using Document Type Definitions (DTDs) and XML Schemas (XSDs).

See how to manipulate XML data using the Document Object Model (DOM) and Simple API for XML (SAX).

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to use the XSLT language to process XML data into another markup format like HTML or WAP.

You'll learn about the origins and current state of XSLT and how to create simple "blueprint" style sheets.

You'll find out about XPath, another XML technology, and learn how to use it to navigate to any node in an XML tree.

You'll discover how to use rule-based style sheets to create powerful and flexible style sheet applications.

You'll also learn how XSLT differs from procedural programming languages and how to apply the programming knowledge you already have to this new language and environment.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to become a top-notch Microsoft SharePoint 2007 Developer.

From AJAX to Event Handlers and Features, you will gain important insight into the internal workings of SharePoint 2007.

This four-day instructor-led course is designed for IT professionals who need to develop a thorough understanding of the way in which federation can be used to resolve typical inter-security realm resource access problems.

The business drivers for federation are first explored before installing and configuring Microsoft Active Directory Federation Services (ADFS) as a solution. Delegates will learn how to choose the right ADFS deployment option for specific business needs and then go on to configure the trust policy appropriately, along with the organization claims, account stores, applications and partner organizations.

This three-day instructor-led course provides students with the knowledge and skills to develop applications with the C# 3.0 language and the LINQ (Language Integrated Query) framework.

LINQ is Microsoft’s framework for bridging the gap between various data sources and the .NET object-oriented languages.

LINQ abstracts away the data source, providing an intuitive, declarative and uniform query interface to object collections, SQL-based relational databases and XML documents.

Its extensibility features facilitate integrating additional data sources through the use of custom query providers.

LINQ C# integration relies heavily on a set of new features of the C# 3.0 language.

The course is packed with practical code samples, demos and exercises to facilitate understanding the motivation of LINQ, the design patterns for its application, and its potential pitfalls.

The goal of this 1-day, instructor-led MDOP class is to enable information technology workers to understand the technical aspects of MDOP to improve the desktop computing environment.

On completion of the course, the student will have an understanding of all of the components of MDOP with the exception of Microsoft SoftGrid Application Virtualization and will have hands-on experience using the different components of MDOP.

The main focus of the course is on the concepts and usage of Diagnostics and Recovery Toolset, Advanced Group Policy Management, System Center Desktop Error Monitoring, and Microsoft Asset Inventory Service.

This four-day instructor-led course provides students with the knowledge and skills to capitalize on their skills and experience as an Oracle DBA to manage a Microsoft SQL Server system.

This workshop provides a quick start for the Oracle DBA to map, compare, and contrast the realm of Oracle database management to SQL Server database management. Each module also provides demos.

This three-day instructor-led course consists of a series of hands-on labs that provides students with the knowledge and skills to deploy, configure, and administer Microsoft BizTalk Server.

The labs focus on how to work with schemas, maps, and pipelines; process flat files; implement transactions; integrate business rules; and more.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides students with the knowledge and skills to use Microsoft Office PowerPoint master slides, design templates, Notes Master, and Handout Master to more efficiently and consistently layout and format their PowerPoint presentations.

Elements of this syllabus are subject to change.

This in-depth one-day instructor-led course provides students with the knowledge and skills to take advantage of the powerful mail merge feature in Microsoft Word.

Attendees will be able to use the Microsoft Word mail merge feature in the efficient production of form letters, mailing labels, name badges, membership lists and other documents, so that repetitive tasks can be streamlined. Data can be taken from a Word document, Excel spreadsheet, or Outlook contacts.

Attendees will learn how to fully maximize the potential of the mail merge feature.

This in-depth one-day instructor-led course provides students with the knowledge and skills to present information creatively using animation in PowerPoint 2002 and 2003.

Attendees will be able to successfully use preset and custom animations.

Students will also learn how to program motion paths, timing options, and special effects.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides students with the knowledge and skills to use movie files, sound files, animated buttons, and other multimedia objects to enhance Microsoft Office PowerPoint presentations.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides students with the knowledge and skills to examine and manipulate raw data through the use of Microsoft Office Excel PivotTables and PivotCharts.

Elements of this syllabus are subject to change.

Learn critical deployment and administration skills in this 400-level instructor-led course on Microsoft Forefront Client Security.

Targeted at systems integrators, consultants, and deployment partners, this three-day class includes lecture and hands-on labs and was developed by Microsoft Consulting Services using their detailed implementation knowledge and best practices.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to deploy and administer Microsoft Forefront Server Security products.

This two-day class includes lecture and hands-on labs (covering several server products) and was developed by Microsoft Consulting Services using their detailed implementation knowledge and best practices.

Elements of this syllabus are subject to change.

This in-depth, one-day instructor-led course provides students with the knowledge of using formulas in your daily work as well as the ability to expand your Microsoft Office Excel knowledge.

The course will empower you to have answers to Excel questions at your fingertips.

There are numerous new tips you will learn irrespective of the Excel version you or your students use.

Be it Excel 2002 or 2003; you will be armed with the knowledge to provide a nifty solution.

This course will serve as a refresher as well as a reference.

The course is for users at all levels, from beginners through intermediate and advanced.

This in-depth one-day instructor-led course provides students with the knowledge and skills to use advanced features of Microsoft Excel macros.

Participants will learn how to record macros, execute macros in variety of different methods, edit macros and create simple custom controls.

Elements of this syllabus are subject to change.

This in-depth one-day instructor-led course provides students with the knowledge of using shortcuts in your daily work as well as expands your Microsoft Excel knowledge.

The workshop will empower you to have answers to Excel questions at your fingertips.

There are numerous new tips you will learn regardless of the Excel versions you or your students use.

Be it Excel 2002 or 2003, you will be armed with the knowledge to provide a nifty solution.

This course will serve as a refresher as well as a reference.

The course is for users at all levels, from beginners through intermediate and advanced.

Elements of this syllabus are subject to change.

This in-depth, one-day, instructor-led course provides students with the knowledge of creating and analyzing databases.

Participants will learn how to sort and manage data in lists; filter and query data; use outlines on worksheets, and use lookup and database functions.

Participants will also learn thoroughly how to analyze and evaluate the information in databases by creating PivotTables and PivotCharts.

This in-depth one-day instructor-led course provides students with the knowledge to use Microsoft PowerPoint to create slides for presentation while building two unique qualities: appropriate skills and personal confidence.

This confidence comes from knowing what you want to say and being comfortable with your communication skills.

In this course, you will master the skills that will make you a better speaker and presenter.

This one-day instructor-led course provides students with an overview of the features and functions of Microsoft Office Visio 2007.

This one-day instructor-led course provides students with an overview of the features and functions of Microsoft Office Excel 2007.

This one-day instructor-led course provides students with experience at creating more elaborate worksheets and workbooks in Microsoft Office Excel 2007 to display data in more effective ways.

This one-day instructor-led course provides students with an overview of the more advanced features and functions of Microsoft Office Excel 2007.

This one-day instructor-led course provides students with an overview of the features and functions of Microsoft Office Word 2007.

This one-day instructor-led course provides students with an overview of the features and functions of Microsoft Office Word 2007.

This one-day instructor-led course provides students with an overview of the more advanced features and functions of Microsoft Office Word 2007.

This one-day instructor-led course provides students with an overview of the features and functions of Microsoft Office PowerPoint 2007.

This one-day instructor-led course provides students with experience at creating more elaborate presentations in Microsoft Office PowerPoint 2007.

This one-day instructor-led course provides students with an overview of the more advanced features and functions of Microsoft Office PowerPoint 2007.

This one-day instructor-led course provides students with an overview of the features and functions of Microsoft Office Outlook 2007.

This one-day instructor-led course provides students with more advanced skills for managing e-mail, schedules, and contacts.

This one-day instructor-led course provides students with advanced skills for managing e-mail, collaborating with others, and customizing the Microsoft Office Outlook 2007 interface.

This one-day instructor-led course provides students with an overview of the features and functions of Microsoft Office Access 2007.

This one-day instructor-led course provides students with an overview of the more complex features and functions of Microsoft Office Access 2007.

This one-day instructor-led course provides students with an overview of the Windows Vista operating system.

This one-day instructor-led course provides students with intermediate knowledge of the Windows Vista operating system.

This one-day instructor-led course provides students with advanced knowledge of the Windows Vista operating system.

This four-day, instructor-led workshop provides students with the knowledge and skills to architect and build Business Intelligence (BI) solutions by using Microsoft Office PerformancePoint Server 2007.

This session covers both Monitoring and Analytics and Planning.

Through extensive hands-on exercises, participants will build on their base knowledge.

This three-day instructor-led course provides students with the knowledge and skills to develop Microsoft Silverlight 2 applications through a variety of available development tools and techniques.

It also introduces the concept of separation between data and user interface (UI), the usage of XAML to create rich UI and the integration of Silverlight applications with existing web projects.

This 5 day deep-dive will guide individuals through the process of architecting and developing Microsoft Office SharePoint applications and customizations with a focus on MOSS fundamentals and features and how to extend them.

You will see how to customize the document policy feature and add your own actions.

You will gain guidance on how to work programmatically with the Records Center, Content Management, Search Center, and Microsoft Office InfoPath Services.

You’ll learn to extend the document converter functionality with your own converters, as well as how to integrate with the User Profile and Audience APIs.

This course focuses on Microsoft Exam 70-542.

This four-day instructor-led training course teaches developers and designers how to use the Microsoft Expression Studio product set to build rich and compelling user experiences based on the Microsoft Silverlight 2 platform.

This 5 day deep-dive will guide individuals through the process of architecting and setting up SharePoint 2007 applications and customizations from an Operations viewpoint.

This 5-day Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities. course Every aspect of managing a SharePoint 2007 Server farm.

This includes integration with applications like IRM, ForeFront, and Performance Point. Learn the many ways to back up and restore SharePoint environments.

This six-day instructor-led course provides students with the knowledge and skills to develop applications in the .NET Framework 3.5 using the C# 3.0 programming language.

C# is one of the most popular programming languages in existence, and the C# 3.0 revision introduces new productivity, performance, functional programming and convenience features into the language.

This course features an overview of all language-related features, as well as an introduction to general .NET Framework features such as garbage collection, assembly loading, Reflection, Language-Integrated Query (LINQ) and many others.

This six-day instructor-led course provides students with the knowledge and skills to develop Graphical User Interface (GUI) applications on Windows using the Windows Presentation Foundation managed framework.

Window Presentation Foundation (WPF) is the Microsoft next generation managed framework for designing and creating user interfaces and presentation layer.

It is a part of the Windows Vista Operating System, and is also available for installation and development on Windows XP SP2, Windows Server 2003 and Windows Server 2008, as part of the .NET Framework 3.0/3.5 Runtime Components.

WPF provides a consistent programming model for building applications for a full smart-client installation or loading into a web browser

WPF enables richer control, design, and development of the visual aspects of Windows programs by unifying a host of application services: user interface, 2D and 3D drawing, fixed and adaptive documents, vector graphics, raster graphics, animation, data binding, audio and video.

The course is packed with code samples, demos, exercises and labs, to facilitate understanding WPF-based UI applications design concepts, development and best practices.

This five-day instructor-led course provides students with the knowledge and skills to develop applications in the .NET Framework 2.0 using the C# 2.0 programming language.

C# is one of the most popular programming languages in existence, and the C# 2.0 revision introduces new productivity, performance and convenience features into the language.

This course features an overview of all language-related features, as well as an introduction to general .NET Framework features such as garbage collection, assembly loading, Reflection, and many others.

This four-day instructor-led course provides students with the knowledge and skills to develop high-performance applications with the .NET Framework.

Building high-performance applications with the .NET Framework requires deep understanding of .NET memory management (GC), type internals, collection implementation, and most important – tools for measuring application performance.

The course features numerous performance measurement scenarios, optimization tricks, deep focus on .NET internals, and high-performance development guidelines.

This five-day instructor-led course provides students with the knowledge and skills to debug and troubleshoot low-level Windows applications.

The course provides a detailed view of the Windows operating system architecture, its key components, undocumented interfaces and core interactions through the use of debugging utilities, inspection tools and exercises.

This five-day instructor-led course provides students with the knowledge and skills to debug and troubleshoot low-level Windows applications.

The course provides a detailed view of the Windows operating system architecture, its key components, undocumented interfaces and core interactions through the use of debugging utilities, inspection tools and exercises.

This one day instructor led course will provide Exchange Administrators familiar with Microsoft Exchange Server 2003 and Exchange Server 2007 a detailed overview of the Exchange Server 2007 Exchange Management Shell (EMS).

This course will show Exchange Administrators how to perform common and advanced administration tasks using the Exchange Management Shell as well as how to automate other tasks and perform bulk changes to Active Directory and Exchange using EMS.

This two-day instructor-led course introduces the Warehouse management module.

You become familiar with the components of the module, as well as the different ways that the module allows a company to optimize and streamline item flow through the warehouse.

Also, you gain an understanding of how the module integrates with other modules within Microsoft Dynamics AX 2009.

This two-day instructor-led course provides the students with the knowledge of the Cost accounting functionality available in Microsoft Dynamics AX.

Students are shown how to set up the Cost accounting module and create cost and service transactions, and how to set up and work with calculations and budgets.

Students completing this course can acquire basic knowledge of the Cost accounting module.

The one-day Microsoft Dynamics AX 2009 Inventory Costing and Valuation course introduces inventory costing and valuation functionality.

The course covers Fundamental Costing Issue and Basic Cost Flow in Microsoft Dynamics AX 2009, Inventory models Used for Closing, Standard Cost Framework, Marking functionality, Closing Inventory, and Inventory Costing and Adjustment Reports.

This one-day instructor-led course provides students with the knowledge and skills to implement, adjust or use the Application Integration Framework (AIF) module of Microsoft Dynamics AX 2009.

The training course covers installing and configuring AIF for use with the File System and Web services adapters.

The participants will learn how to configure documents supplied with the standard application, create new documents, use the six different actions allowed with each document – find, findkey, read, create, update, delete.

They will also learn how to create web services and consume the web service from a C# .net program.

This two-day instructor-led course provides students with the knowledge and skills to implement, adjust or use the CRM module of Microsoft Dynamics AX 2009.

It assumes that participants have a working knowledge of Microsoft Dynamics AX.

This one-day instructor-led course provides students with the knowledge and skills to implement, adjust or use the Expense Management module of Microsoft Dynamics AX 2009.

The training course covers setting up the expense management module, creating, approving and posting expense reports and cash advances, the use of tools during expense entry, configuring workflow, importing credit card transactions, per diem expenses and project related expenses.

This course uses both the Rich Client and Enterprise Portal user interfaces.

This two-day instructor-led course provides students with the knowledge and skills to leverage the extended Reporting and Business Intelligence (RBI) features of Microsoft Dynamics AX 2009.

The training course covers installation of pre-requisites and supporting technology, creating and deploying reports using SQL Server Reporting Services, creating, adjusting and deploying business intelligence projects using SQL Server Analysis Services, and integrating all these features together in the Rich client, Enterprise Portal or Role Centers, for the end-user.

This two-day instructor-led course provides students with the knowledge and skills to administer a SharePoint Team Site in the role of site owner or power user.

This three-day instructor-led course provides students with the knowledge and skills to develop Microsoft Silverlight 2.0 web applications.

The course focuses on user interfaces, program structure, language syntax, and implementation details.

This one-day hands-on workshop provides students with the necessary knowledge to plan and implement a Microsoft Online Services company environment in a classroom environment.

This course includes a fictional client with which the students will plan their Microsoft Online Services company environment.

Also, students gain first-hand knowledge about implementing their client’s companies Microsoft Online Services subscriptions services and base architecture.

This one-day hands-on workshop provides students with the necessary knowledge to plan and implement Windows Small Business Server 2008, and migrate from Windows Server 2003 or Windows Small Business Server 2003 to Windows Small Business Server 2008 in a classroom environment.

This course covers new technology in Windows Small Business Server 2008. In addition, students gain first-hand knowledge about migrating their clients from Windows Small Business Server 2003 to Windows Small Business Server 2008.

This one-day hands-on workshop provides students with the necessary knowledge to plan and implement Windows Essential Business Server 2008 and migrate from Windows Server 2003 or Windows Small Business Server 2003 to Windows Essential Business Server 2008 in a classroom environment.

This course covers new technology in Windows Essential Business Server 2008.

Students gain first-hand knowledge about migrating their clients from Windows Small Business Server 2003 to Windows Essential Business Server 2008.

Search has become a major feature of SharePoint 2007.

Learning to manage it and make it smarter is an important skill to master.

For those web developers new to ASP.NET and SharePoint Web Customization.

This course addresses aspects of design such as applying alternate page layouts, creating and styling new pages, modifying site navigation, and external data integration and custom workflows.

After taking this course, students will understand the difference between using SharePoint Designer 2007 and in-browser tools, including what is achievable with each tool and how and when to use those tools to effect SharePoint site customization.

The course also factors in Web site design concepts that focus on creating user-centric SharePoint sites.

This three-day, hands-on,instructor-led course provides students with the knowledge and skills to developdatabase solutions using Microsoft SQL Server 2005.

This one-day instructor-led course provides students with an overview of the basic functionality of Microsoft Office SharePoint Designer 2007.

This one-day instructor-led course provides students with an overview of some of the features and functionality of Microsoft Office SharePoint Designer 2007.

This one-day instructor-led course provides students with an overview of some of the features and functionality of Microsoft Office SharePoint Designer 2007.

This five-day instructor-led course provides students with the knowledge and skills to develop devices using Windows Embedded CE 6.0.

In this course you will gain an understanding of:
Windows Embedded CE system architecture and supported technologies
Operating system development life cycle, tools, and configuration
Application development options for Windows Embedded CE devices
Debugging tools and capabilities of Platform Builder and the Windows Embedded CE operating system
Application tools and techniques for design, development, and testing of Windows Embedded CE

This two-day instructor-led course provides students with the knowledge and skills to implement Data Protection Manager (DPM) 2007.

This five-day instructor-led course teaches students how to implement, maintain, and deploy Microsoft Office Communications Server 2007 R2.

This course covers the topologies supported by Office Communications Server 2007, as well as the designing, implementing, and troubleshooting of an Office Communications Server 2007 R2 solution.

This includes implementing telephony, conferencing, and group chat solutions.

This three-day instructor-led course provides students with the knowledge and skills to configure and administrate a complex Operations Manager 2007 environment.

The information included in this class will give students a better understanding of their Operations Manager 2007 infrastructure.

This four-day instructor-led course provides students with the knowledge and skills to develop real-world applications on the Windows 7 operating system, using managed and native code.

Windows 7 is the latest client operating system release from Microsoft. Windows 7 offers improvements in performance and reliability, advanced scenarios for user interaction including multi-touch support at the operating system level, innovative hardware changes including sensor support and many other features.

The course is packed with demos, code samples, labs and lab solutions to provide an deep dive into the majority of new features in Windows 7, and the primary alternatives for interacting with them from managed code.

This one-day instructor-led course provides students with the knowledge and skills to appreciate the architecture, new features and application compatibility considerations of the Windows 7 operating system.

Windows 7 is the latest client operating system release from Microsoft.

Windows 7 offers improvements in performance and reliability, advanced scenarios for user interaction including multi-touch support at the operating system level, innovative hardware changes including sensor support and many other features.

The course is packed with demos to provide an overview of the majority of new features in Windows 7, and the primary alternatives for interacting with them from managed code.

This three-day instructor-led course provides students with a solid foundation in the proven techniques of project management.

The many hands-on exercises built in to this course and the project management templates that accompany the courseware enable students to apply course concepts on the job immediately.

This one-day instructor-led course provides students with the knowledge and skills to develop applications in the .NET Framework 3.5 using the C# 3.0 programming language.

This course serves as a bridge for proficient .NET Framework developers with C# 2.0 programming experience to the new features of the C# 3.0 programming language.

This course provides students with necessary information to perform tasks in the Relationship Management functionality, including working with contacts, managing tasks and opportunities, archiving and restoring documents, working with campaigns and segmentation, and synchronizing Microsoft Dynamics NAV 2009 entities with Microsoft Office Outlook items.

This course provides students with the necessary tools to perform tasks within the Service Management application area, including setting up service items and service orders, working on service orders and service contracts, using the job queue.

The focus of the two-day Inventory Costing course is to provide explanations of costing concepts and matters related to general inventory management concerned with the handling of goods purchased for resale in Microsoft Dynamics NAV 2009.

This course has been designed to give the consultants and implementers of Microsoft Dynamics NAV with a focus on cost management a solid explanation of the principles and mechanisms on which the program is built.

Based on this explanation, course participants develop confidence in how the program records and calculates all the relevant inventory costs.

This one-day instructor-led course provides students with the necessary tools to perform tasks in the job costing process, including planning a job, posting usage, invoicing, and the reclassification of costs when the Work in Process (WIP) and recognition periodic activities are used.

The focus of this course is primarily on job processing activities and reviewing the posting results.

This 3-day Instructor led course shows how to fully utilize 2007 Microsoft Office system applications in your SharePoint environment.

The course will be hands on walking you through all of the basic features of WSS and MOSS sites, so that after the course ends you can go back into your environment and implement a solution.

This 2-day Instructor Lead course covers the ins and outs of governance in general as well as common taxonomies.

You will review what a Governance plan is made up of, as well as learn how to create a training plan, SharePoint service offerings and how to follow through with enforcing the plans.

We will review Information Architecture and why it is important.

We will take a look at each level in SharePoint and the tools that can assist with implementing governance.

This two-day instructor-led course provides students with the knowledge and skills to utilize the Microsoft Solutions Framework (MSF) in their development projects.

This course focuses on the business need for MSF, and how MSF concepts can be utilized to increase organizational efficiency.

This course also introduces the student to Visual Studio Team System and Team Foundation Server which are used throughout the course to reinforce the concepts of the course.

This course provides students with the knowledge and skills to design and author a professional management pack.

The course is structured into three progressive modules.

Module 1 introduces basic approaches for distributed application monitoring.

Module 2 is for those who have already attended the first module and then want to further their management pack design knowledge.

Module 3 presents advanced information to help the author effectively troubleshoot common conditions.

Together, the three modules provide guidance on how to best define and implement logic for effectively measuring the health of a product or service and lowering its operational costs for end customers.

This three-day instructor-led workshop provides students with the knowledge and skills to understand 300-level information on Microsoft Office Communications Server 2007 R2.

The workshop focuses on understanding scenarios of Office Communications Server 2007 (OCS 2007), Office Communicator, and integration with Exchange 2007.

This five-day instructor-led course will enable attendees to gain an understanding of the tools available in Microsoft Desktop Optimization Pack (MDOP) to improve their Change Management process and reduce support across their or their customer’s environment.

Microsoft Operations Framework (MOF) 4.0 is a best practices framework designed to help IT organizations better serve their customers and users.

MOF 4.0 builds off of previous versions and can be implemented independently or with other frameworks, such as ITIL and CobiT.

This course covers the foundations of MOF and the IT Service Management Lifecycle.

MOF consists of sixteen Service Management Functions (SMFs) that reside in three lifecycle phases, Plan, Deliver, Operate, and an encompassing Manage Layer.

MOF is designed to allow an IT organization to implement in bits and pieces or as a carefully orchestrated program.

The MOF practical guidance goes beyond theory to help users establish and implement reliable, cost-effective IT services, practices and activities.

The knowledge gained in this MOF course applies to all organizations, regardless of the platforms or applications in use, and provides professionals with access to valuable content, templates and job aids.

This three day exam prep course provides students with the knowledge and skills to pass the exam 70-401 – TS – System Center Configuration Manager 2007.

This two day exam prep course provides students with the knowledge and skills to pass the exam 70-401 – TS – System Center Configuration Manager 2007.

This course provides developers with the knowledge and skills needed to build multi-tier user interface applications.

Acquire mastery of techniques for creating custom, interactive visualizations of data, writing multi-threaded user interface applications, and connecting applications to back-end services.

Explore ClickOnce deployment over the Web, Windows Forms internals, control layout, and data binding.

You’ll get answers to these questions:

How do I handle complicated user interface layout tasks?

How do I display database content in my application?

How do I make my user interface responsive while performing background operations?

What are the different deployment strategies for my application?

What are the different techniques for embedding resources in my application?

Learn how to design and implement multi-tier user interface applications!

This course helps software development teams successfully deliver complex software solutions with Microsoft Visual Studio Team System (VSTS).

Discover how VSTS enables you to enforce best practices for software development.

Enable communication and collaboration across the team—project managers, architects, developers and testers.

Learn how VSTS enhances each of the roles in software development via project management tools, design tools, test case management, and customization.

The course uses the latest version of Team System, Visual Studio Team System 2008.

You’ll get answers to these questions:

How can I create and manage a complex software project?

How can I use VSTS to design a project, generate a code framework, and build a deployment plan?

How can I develop and manage test cases?

How can I enforce policies and business practices across the project?

How can I customize VSTS to accommodate existing development practices?

How can I do a new build when a developer checks in code?

How do the features of Team System support my project lifecycle?

Learn to integrate and manage all aspects of software development!

This two day instructor-led course provides students with the knowledge and skills to plan and manage projects using Microsoft Project 2007.

To get the most from any project management software, the user must understand the project management techniques upon which the software is based.

This course presents the most popular project management software in the context of how a project manager will use it.

Participants in this course learn the functions of the software and the project management concepts which make the software effective.

This presentation begins with the basic concepts and leads participants through all the functions they’ll need to plan and manage a small to medium-sized project, including how to level resources and capture both cost and schedule progress.

This one day exam prep course provides students with the knowledge and skills to pass the exam 70-557 – TS – Forefront Client and Security, Configuring.

This four-day instructor-led course provides students with the knowledge and skills to deliver Proof-of-Concepts and implement solutions based on the System Center Client Management Suite.

The course focuses on typical scenarios for planning, deploying and managing clients using the Microsoft System Center family of products:

System Center Configurations Manager 2007

System Center Operations Manager 2007

System Center Data Protection Manager 2007

System Center Service Manager 2010

The course discusses frameworks and methodologies for planning client management solutions and enables students to deliver Proof-of-Concept engagements using Client Management Suite.

This three-day instructor-led course provides students with the knowledge and skills to develop applications as a team using Microsoft Visual Studio Team System.

This course focuses on software process as well as tools provided by Team System to increase development team productivity and visibility.

This three-day instructor-led course provides students with the knowledge and skills to develop devices using Windows Embedded Standard 2009.

This 5-day Instructor-led course teaches about Windows Workflow 3.0/3.5 and future features of 4.0.

Explore how to create and use every type of built-in activity in WF.

Learn to use and implement custom workflow services.

Explore the various options of hosting workflows including the new 4.0 Dublin host server.

This class combines Mindsharp’s ‘Site Member’ and ‘Site Owner’ courses, to provide comprehensive training that will present students with a ground-up understanding for how to use, operate and build sites in a Microsoft Office SharePoint Server 2007 environment.

Students first learn about site navigation, data storage and retrieval through instructor-led modules covering navigation, search and effective use of lists and libraries.

Buildings on this information, students then take a deeper dive into site administration, learning how to create and manage sites, lists, libraries, views and workflows.

Security and rights administration are also covered. Functional concepts and best practices are interwoven into the material, providing a framework for the topics discussed.

This instructor-ledcourse provides students with the knowledge and skills to develop Microsoft End-to-End business solutions using SQL Server 2008 in an integrated environment with SharePoint and Office 2007.

The course introduces the students to Microsoft Unified Data Model, SQL 2008 Analysis Services, Integration Services, Reporting Services, Report Builder 2.0, SharePoint 2007 Integration, Reporting Services Content Types, Business Data Catalog, and Business Intelligence with Excel 2007 and Visio 2007.

This instructor-led course provides students with the knowledge and skills to develop Microsoft End-to-End business solutions using SQL Server 2008 in an integrated environment with SharePoint and Office 2007.

The course introduces the students to Microsoft Unified Data Model, SQL 2008 Analysis Services, Integration Services, Reporting Services, Report Builder 2.0, SharePoint 2007 Integration, Reporting Services Content Types, Business Data Catalog, Excel Web Services, and Business Intelligence with Excel 2007 and Visio 2007.

This two-day instructor-led course provides students with the knowledge and skills to manage multiple projects and resources using Microsoft’s Enterprise Project Management (EPM) solution that includes Project Web Access, Project Server and Project Professional.

This five-day instructor-led course provides students with the knowledge and skills to install, deploy, and upgrade to Windows 7.

Additionally, students should be able to configure pre-installation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing.

Students should also be able to maintain systems, including monitoring for and resolving performance and reliability issues.

Elements of this syllabus are subject to change.

At the end of this three-day course, students who are new to Microsoft Exchange Server will learn how to configure and manage a messaging environment in accordance with technical requirements.

Students will learn how to install Microsoft Exchange Server 2007 and manage routing, client access, and the backup and restore of databases.

They will also learn how to manage addressing and recipient objects such as mailboxes, distribution groups, and contacts.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides messaging specialists with the knowledge and skills to manage messaging security and policies.

Students will learn how to manage messaging and connection security.

They will also learn how to manage spam, anti-virus, and content filtering. And finally they will learn how to install and configure a gateway server.

This course will help the student prepare for the following Microsoft Certified Professional exam:

Exam Exam 70-236: Implementing: Troubleshooting

Exam and Maintaining a MS Exchange Server 2007 Infrastructure.

Course Materials: The student kit includes a comprehensive workbook and a Student Materials compact disk for this class.

Elements of this syllabus are subject to change.

This one-day course teaches messaging specialists to recover Exchange mailboxes and servers in a variety of disaster scenarios.

Students will learn how to perform full and dial-tone recoveries of a mailbox server, as well as repair a mailbox database.

They will also learn how to perform a full recovery of Client Access servers, Hub Transport servers, Unified Messaging servers, and Edge Transport servers.

Elements of this syllabus are subject to change.

This two-day workshop teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system.

Students will learn how to correlate client and server issues and resolve those issues.

They will also learn how to monitor systems and create reports from the monitoring data.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to design a messaging infrastructure.

Students will learn to assess an existing infrastructure and determine technical and business requirements for both new Microsoft Exchange Server 2007 deployments and migrations.

Students will create a design that addresses security, architecture, scalability, coexistence, and client access needs.

They also will learn strategies for gaining approval for designs from stakeholders.

Elements of this syllabus are subject to change.

This 2-day course teaches messaging engineers to design a high availability messaging solution using Microsoft Exchange Server 2007.

Students will create a high availability design to meet service level agreement requirements and learn strategies for gaining approval for the design.

They will learn how to identify risks and create mitigation plans to maintain the business continuity of the messaging system.

Students will also learn how to design a backup strategy, disaster recovery procedures, and test plans for those procedures.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills that they need to effectively deploy Microsoft Office 2007.

Specifically students learn how to prepare and plan for the Office 2007 deployment, how to build and customize the Office 2007 installation, and how to deploy Office 2007 throughout their environment.

Students also learn about the Office 2007 setup and multilingual architecture.

Microsoft Certified Professional Exams: No Microsoft Certified Professional exams are associated with this course currently.

Course Materials: The student kit includes a comprehensive workbook and other necessary materials for this class.

The following software is provided in the student kit: Student CD

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to successfully implement Microsoft Windows SharePoint Services (WSS) version 3.0 in their organizations.

It emphasizes that students should think about the architecture of their entire environment, including business and application needs, during the planning and deployment phases.

The course covers how to perform a clean installation of WSS 3.0 and also describes all the prerequisites required to select the most appropriate method for upgrading WSS from 2.0 to 3.0 in a specific scenario.

In addition, the course focuses on how to manage WSS after it is configured.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills required to implement Microsoft Office SharePoint Server 2007 successfully in their organization.

Elements of this syllabus are subject to change.

This half-day clinic and Hands On Lab introduces students to Microsoft Windows Vista including an introduction to the features for security, reliability, performance, manageability, and productivity.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to successfully deploy Windows Vista business desktops throughout their organization.

Students are introduced to the deployment life cycle, which consists of planning for the deployment, building and customizing the deployment method, and then implementing the actual deployment.

Students are introduced to the tools and guidance to be used throughout various stages of the deployment life cycle.

This course provides IT Professionals with the knowledge and skills necessary to successfully deploy the Windows Vista Business operating system to desktops throughout their organization.

This course is presented in the context of the deployment life cycle, which consists of planning for the deployment, building and customizing the deployment method, and then implementing the actual deployment.

Students are introduced to tools and guidance they can use throughout various stages of the deployment life cycle.

This three-day instructor-led course provides students with the knowledge and skills to install and configure Windows Vista desktops.

It will focus on four main areas: installing, securing, networking, and browsing. By the end of the course, the student will have installed and configured a Windows Vista desktop that is secure, on the network, and ready for browsing.

This is the first course in the Windows Vista curriculum and will serve as the entry point for other Windows Vista Technology Specialist courses.

Elements of this syllabus are subject to change.

This Distance Learning version of the course consists of 6 online live instructor-led sessions over 3 weeks (2hrs for each session).

Additional self-paced e-learning content, scenario-based labs, and assessments accompany these sessions.

This course provides students with the knowledge and skills to install and configure Windows Vista desktops.

It will focus on four main areas: installing, securing, networking, and browsing.

By the end of the course, the student will know how to install and configure a Windows Vista desktop that is secure, on the network, and ready for browsing.

This is the first course in the Windows Vista curriculum and it will serve as the entry point for other Windows Vista Technology Specialist courses.

This three-day instructor-led course provides students with the knowledge and skills to install, configure, and troubleshoot Windows Vista desktops.

This course focuses on installing and configuring a Windows Vista edition, managing resources, configuring security, optimizing performance, and configuring network and mobile device connections.

This two-day instructor-led course provides students with the knowledge and skills to successfully configure mobile computers and applications that run Windows Vista.

It will also provide them with the knowledge and skills necessary to ensure successful configuration of the IT Pro tools and productivity applications that ship with Windows Vista.

Students will focus on six main areas: maintenance and optimization tools, media applications, productivity applications, notebook computers, mobile devices, and Tablet PCs.

Course 5116AL: Two weeks: Microsoft Official Distance Learning (MODL) Elements of this syllabus are subject to change.

This Distance Learning version of the course consists of 4 online live instructor-led sessions over 2 weeks (2hrs for each session).

Additional self-paced e-learning content, scenario-based labs, and assessments accompany these sessions.

This course provides students with the knowledge and skills to successfully configure mobile computers and applications that run on the Windows Vista operating system.

The course will also provide students with the knowledge and skills necessary to ensure successful configuration of the IT Pro tools and productivity applications that ship with Windows Vista.

Students will focus on six main areas: maintenance and optimization tools, media applications, productivity applications, notebook computers, mobile devices, and Tablet PCs

Elements of this syllabus are subject to change.

This three-day instructor-led course provides IT Professionals who work in enterprise organizations with the knowledge and skills to install, deploy, configure, secure, maintain, and troubleshoot Windows Vista. This advanced course is aimed at enterprise desktop support technicians who want to gain an in-depth knowledge of Windows Vista.

This three-day instructor-led course provides students with the knowledge and skills to successfully maintain and troubleshoot Windows Vista computers.

It will provide them with the knowledge and skills necessary to identify technical problems that can occur in an organization's client computers.

The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications.

It will also provide the knowledge and skills necessary to monitor and maintain Windows Vista client computers.

Elements of this syllabus are subject to change.

This Distance Learning version of the course consists of 6 online live instructor-led sessions over 3 weeks (2hrs for each session).

Additional self-paced e-learning content, scenario-based labs, and assessments accompany these sessions.

This course provides students with the knowledge and skills necessary to identify technical problems that can occur in client computers of an organization.

The course focuses on five main troubleshooting areas: operating system, hardware, networking, security, and applications.

It also provides the knowledge and skills necessary to monitor and maintain Windows Vista client computers.

This course provides IT Professionals with the knowledge and skills to support the Windows Vista operating system and applications in the Enterprise.

You will learn how to configure and troubleshoot the following technical areas for Windows Vista computers: Operating system, Hardware, Networking, Security, Applications

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client.

The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios: New installations, Single computer migrations, Single computer reinstallations

The course also provides guidance on how to install application packages on Windows Vista computers for support scenarios that require application updates or reinstalls.

Elements of this syllabus are subject to change.

This Distance Learning version of the course consists of 4 online live instructor-led sessions over 2 weeks (2hrs for each session).

Additional self-paced e-learning content, scenario-based labs, and assessments accompany these sessions.

This course provides students with the knowledge and skills required to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client.

The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios: New installations, Single computer migrations, Single computer reinstallations

The course also provides guidance on how to install application packages on Windows Vista computers for support scenarios that require application updates or reinstalls.

Elements of this syllabus are subject to change.

This one-day instructor-led course provides students with the knowledge and skills to prepare for exam 70-282, Designing, Deploying, and Managing a Network Solution for a Small and Medium-Sized Business.

This one-day instructor-led course teaches students the instant messaging functionalities that are available in Microsoft Office Communications Server 2007.

The course introduces the Office Communications Server 2007 architecture in the Standard and Enterprise Editions, and the considerations involved in implementing them.

The course focuses on the instant messaging features and the role of server components in both standard and enterprise instant messaging solutions.

Elements of this syllabus are subject to change.

This Distance Learning version of the course consists of four online live instructor-led sessions over two weeks (two hours for each session).

Additional self-paced e-learning content, scenario-based labs, and assessments accompany these sessions.

This course provides students with the knowledge and skills to plan, deploy, and manage audio/visual and Web conferencing by using Microsoft Office Communications Server 2007.

This two-day instructor-led course teaches students how to implement and maintain an Office Communications Server 2007 telephony solution.

The course covers the topologies supported by Office Communications Server 2007 for deploying a telephony solution for an organization.

Further, the course introduces the various call-flow scenarios in an enterprise and explains the call flow among the various Office Communications Server 2007 components in each scenario.

This five-day, instructor-led course will teach Microsoft Visual Basic programmers and beginning Web developers the fundamentals of Web application site implementation by using Microsoft ASP.NET and Microsoft Visual Basic .NET.

This course focuses on using the Microsoft Visual Studio .NET environment and the Microsoft .NET platform to create an ASP.NET Web application that delivers dynamic content to a Web site.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to build, maintain, and control well-formed project plans.

This is the first course in the Microsoft Office Project 2007 Official Curriculum series and serves as the entry point for other Microsoft Official Curriculum (MOC) courses covering Microsoft Office Project 2007 and the Microsoft Enterprise Project Management (EPM) 2007 Solution.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to initiate, plan, execute, monitor and control, and close enterprise projects by using the Microsoft Office Project Server 2007 enterprise tool.

This is the second course in the Microsoft Office Project 2007 Official Curriculum series and covers the Microsoft Enterprise Project Management (EPM) Solution.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to use the Microsoft Office Project Server 2007 enterprise tool to initiate, plan, execute, monitor and control, and close enterprise programs and to customize the enterprise environment.

This is the third course in the Microsoft Office Project 2007 Official Curriculum series and addresses the Microsoft Office Enterprise Project Management (EPM) Solution.

This three-day instructor-led course provides in-depth knowledge on implementing and managing Windows Mobile 6.

Elements of this syllabus are subject to change.

This three-day instructor-led course teaches experienced developers the skills required to successfully develop managed (Microsoft .NET Compact Framework 2.0) applications on the Windows Mobile 6.0 platform.

This course focuses on the Microsoft Visual Studio 2005 development environment, .NET Compact Framework 2.0, and the Microsoft Windows Mobile 6 SDK.

Elements of this syllabus are subject to change.

This two-day instructor-led course teaches experienced Visual C++ and Win32 developers the skills required to successfully develop native (Visual C++/Win32 API) applications on the Windows Mobile 6 platform.

This course focuses on the Microsoft Visual Studio 2005 development environment, .NET Compact Framework 2.0, and the Microsoft Windows Mobile 6 SDK.

Elements of this syllabus are subject to change.

This half day instructor-led clinic introduces students to new features available in Microsoft SQL Server 2008.

This clinic will introduce students to new features in the relational database, business intelligence and development environment.

This series of Hands-on-Labs introduce students to the new feature available in SQL Server 2008.

The series focus on new features and components in in the relational database, business intelligence and development environment.

This three-day instructor-led course provides students with the knowledge and skills to update their skills in Microsoft SQL Server 2005 to SQL Server 2008.

This three-day instructor-led course provides students with the knowledge and skills to upgrade their SQL Server 2005 skills to SQL Server 2008.

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills to manage source control management, a configurable build process, tools that aid in test driven development, and process workflow all integrated directly into Visual Studio 2008.

By the end of the course, developers are equipped to use test-driven techniques and proven software processes to create high-quality software with a minimal change in overall effort.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to implement and administer Microsoft Visual Studio 2008 Team Foundation Server.

The course focuses on installation and configuration details, team projects, work items, version control, Team Build, and reporting.

Course #6215A can be offered as a standalone module or with the survey course, #6214A. The two courses combined would make it a five day ILT.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2008 database.

The course focuses on teaching individuals how to use SQL Server 2008 product features and tools related to maintaining a database.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to implement a Microsoft SQL Server 2008 database.

The course focuses on teaching individuals how to use SQL Server 2008 product features and tools related to implementing a database.

Elements of this syllabus are subject to change.

This three-day instructor-led course teaches students how to implement an Analysis Services solution in an organization.

The course discusses how to use the Analysis Services development tools to create an Analysis Services database and an OLAP cube, and how to use the Analysis Services management and administrative tools to manage an Analysis Services solution.

Elements of this syllabus are subject to change.

This three-day instructor-led course teaches students how to implement an Integration Services solution in an organization.

The course discusses how to develop, deploy, and manage Integration Services packages.

Elements of this syllabus are subject to change.

This three-day instructor-led course teaches students how to implement a Reporting Services solution in an organization.

The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution.

This three-day instructor-led course provides students with the knowledge and skills to successfully deploy Windows 7 beta business desktops throughout their organization by using the Microsoft Deployment Tookit 2010 beta.

Students will learn how to use and understand the Microsoft Deployment Toolkit tools and end-to-end guidance to reduce deployment time, standardize desktop images, limit service disruptions, reduce post-deployment help desk costs, and improve security and ongoing configuration management.

This three-hour instructor-led clinic introduces students to new features in Microsoft Windows 7 Beta: user productivity, improved security and control, streamlined PC management, and desktop optimization.

This three hour lab is a companion to the 6289 course and provides hands-on practice with the main technical areas of Windows 7: User Productivity, Improved Security and Control, Streamlined PC Management, and Desktop Optimization.

This three-day instructor-led course provides students with the knowledge and skills to work with the new technologies in Windows Vista and Windows 7 Beta.

This course is intended for individuals who already have experience with Windows XP to upgrade their skills to Windows 7 Beta.

This three-day instructor-led course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client.

In this course, students learn how to install, upgrade, and migrate to Windows 7 client. Students then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing.

This course helps students prepare for the Exam 70-680, TS: Windows 7, Configuring.

This five-day instructor-led course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management.

In this course, students will learn how to plan and deploy Windows 7 desktops in large organizations.

They will also learn how to design, configure, and manage the Windows 7 client environment.

This course helps students prepare for the Exam 70-686, Pro: Windows 7, Enterprise Desktop Administrator.

This three-day instructor-led course provides students with the knowledge and skills to upgrade their SQL Server 2000 database administration (DBA) skills to SQL Server 2008 DBA skills.

Please note that there is no certification exam related to this course.

This three-day instructor-led course teaches students how to implement a Microsoft System Center Virtual Machine Manager V2 solution in an organization.

The course also discusses how to install, configure, and deploy VMM.

This one and one-half–hour clinic provides in-depth knowledge on the following Windows Server 2008 Terminal Services functionality: Terminal Services core functionality in Windows Server 2008, Implementing Terminal Services Gateway, Implementing Terminal Services RemoteApp, Implementing Terminal Services Web Access

Note : This is a companion lab for Clinic 6400B - First Look: Getting Started with Terminal Services in Windows Server 2008.

This one and one-half–hour lab provides hands-on experience with the following Windows Server 2008 Terminal Services functionality: implementing Terminal Services Gateway, implementing Terminal Services RemoteApp, implementing Terminal Services Web Access, and using Windows System Resource Manager with Terminal Services.

This one and one-half–hour clinic provides in-depth knowledge on the following Windows Server 2008 Branch Office functionality: Branch Office Server Deployment and Administration, Branch Office Security.

Note : This is a companion lab for Clinic 6402A - First Look: Getting Started with Branch Office Management in Windows Server 2008.

This one and one-half–hour lab provides hands-on experience with the following Windows Server 2008 Branch Office functionality: Branch Office Server Deployment and Administration, Branch Office Security.

This two-hour clinic provides in-depth knowledge of Failover Cluster technology in Windows Server 2008.

It also covers how to configure a Two-Node Failover Cluster.

Note: This is a companion lab for Clinic 6404B - First Look: Getting Started with High Availability in Windows Server 2008.

This two-hour lab provides hands-on experience of implementing Failover Cluster technology in Windows Server 2008.

This two-hour clinic provides in-depth knowledge on the following security and policy enforcement functionality in Windows Server 2008: Security Enhancements in Windows Server 2008, Network Access Protection in Windows Server 2008.

Note This is a companion lab for Clinic 6406B - First Look: Getting Started with Security and Policy Control in Windows Server 2008.

This one and one-half hour lab provides hands-on experience with the following security and policy enforcement functionality in Windows Server 2008: Security Enhancements in Windows Server 2008, Network Access Protection in Windows Server 2008.

This two-hour clinic provides in-depth knowledge on the following Windows Server 2008 Server Management functionality: Server Manager Overview, Server Core Installation, Windows PowerShell, and Windows Remote Management.

Note: This is a companion lab for First Look Clinic 6408B – First Look: Getting Started with Server Management in Windows Server 2008.

This one and one-half–hour lab provides hands-on experience with the following Windows Server 2008 Server Management functionalities: Server Manager Overview, Server Core Installation, Windows PowerShell, Windows Remote Management

This two-hour clinic provides in-depth knowledge of Windows Server virtualization scenarios, the features that support the scenarios, and a high-level overview of the Windows Virtualization architecture.

Note: This is a companion lab for First Look Clinic 6410B - First Look: Getting Started with Windows Server 2008 Hyper-V.

This two-hour hands-on lab provides students with experience in using Microsoft Hyper-V to create and manage virtual machines and to query virtual information using the WMI provider.

This 90-minute clinic provides in-depth knowledge of the overall functionality of Internet Information Services 7.0 in Windows Server 2008.

Note: This is a companion lab for First Look Clinic 6412B - First Look: Getting Started with Internet Information Services in Windows Server 2008.

This 90-minute lab provides hands-on experience with the overall functionality of Internet Information Services 7.0 in Windows Server 2008.

This five-day instructor-led course provides students with the knowledge and skills to work with Network Infrastructure and Active Directory technologies in Windows Server 2008.

This course is intended for individuals who already have experience with Network Infrastructure and Active Directory technologies in Windows Server 2000 or Windows Server 2003 to upgrade their skills to Windows Server 2008.

This three day instructor led course provides students with an understanding of Applications Infrastructure technologies in Windows Server 2008.

This course is intended to allow individuals who already have experience with Applications Infrastructure technologies in Windows 2000 Server or Windows Server 2003 to upgrade their skills to Windows Server 2008.

This 3-day instructor-led course provides students with an understanding of migrating and deploying Windows Server 2008 including installation, configuration, and upgrading.

Special emphasis is given to upgrading common server configurations and using the Microsoft Deployment Toolkit.

This five-day instructor-led course combines five days worth of instructor-led training content from the Network Infrastructure Technology Specialist, Active Directory Technology Specialist, and IT Professional Server Administrator courses of Windows Server 2008 to provide students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2008 environment.

This course covers the core skills required by anyone working with Windows Server 2008 Servers.

This five-day instructor-led course introduces students to network and applications infrastructure concepts and configurations provided by Window Server 2008.

Students will be able to acquire a fundamental understanding in order to pursue advanced topics available for certification in the network and applications infrastructure areas.

This five-day instructor-led course provides students with the knowledge and skills to configure and troubleshoot a Windows Sever 2008 network infrastructure.

Students will learn to implement and configure secure network access and implement fault tolerant storage technologies.

Students will gain an understanding of the network technologies most commonly used with Windows Server 2008 and IP-enabled networks.

Students will also learn how to secure servers and maintain update compliance.

This Distance Learning course consists of five weeks of instructor-led training, broken out into ten 2-hour online live sessions.

It is intended to be used with additional self-paced eLearning content, scenario-based labs and assessments.

This course provides students with the knowledge and skills to configure and troubleshoot a Windows Sever 2008 network infrastructure.

Students will learn to implement and configure secure network access and implement fault tolerant storage technologies.

Students will gain an understanding of the network technologies most commonly used with Windows Server 2008 and IP-enabled networks.

Students will also learn how to secure servers and maintain update compliance.

This three-day instructor-led course teaches students how to implement and manage Windows Server 2008 Hyper-V.

It also teaches students how to manage Hyper-V with Solution Center Virtual Machine Manager (VMM) and with PowerShell.

Elements of this syllabus are subject to change.

This three-day instructor-led course introduces Windows Server 2008 clustering and provides students with the knowledge and skills to implement, maintain, and troubleshoot clusters.

This three-day instructor-led course provides Active Directory Technology Specialists an introduction to Active Directory server roles in Windows Server 2008.

The course is intended for entry level students who want to get familiar with the Active Directory server roles and their basic functionality.

This five-day instructor-led course provides to teach Active Directory Technology Specialists with the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.

Elements of this syllabus are subject to change.

This Distance Learning course consists of five weeks of instructor-led training, broken out into ten 2-hour online live sessions.

It is intended to be used with additional self-paced eLearning content, scenario-based labs and assessments.

This course provides students with the knowledge and skills to configure Active Directory Domain Services (AD DS) in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.

This distance learning course consists of four weeks of instructor-led training, broken out into eight 2-hour online live sessions.

It is intended to be used with additional self-paced eLearning content, scenario-based labs and assessments.

This course provides the knowledge and skills that IT professionals need to configure identity and access solutions with Windows Server 2008 Active Directory.

In this 3-day instructor-led course, the students will learn to install, configure, maintain, and troubleshoot an Internet Information Services (IIS) 7.0 Web Server in Windows Server 2008.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment.

The course focuses on configuring of TS core functionality, licensing, Gateway, and Web Access.

This is the second course in the Windows Application Platform Services Technology Specialists Who Use Windows Server 2008 curriculum and will introduce the students to the Windows 2008 Terminal Services.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to configure and manage Windows Media Services.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to plan, manage, and maintain Windows Server 2008 servers.

This two-day instructor-led course provides students with the knowledge and skills to manage and maintain Windows Server 2008 network infrastructure servers.

The course focuses on creating a plan for managing the server lifecycle, developing and evaluating baselines for monitoring and managing server roles, and analyzing the implementation and configuration of several different server roles for Windows Server 2008.

The course will also focus on analyzing and maintaining network server security.

This two-day instructor-led course provides students with the knowledge and skills to manage and maintain Windows Server 2008 Active Directory servers.

The course focuses on the Active Directory server lifecycle by creating baselines, monitoring the system health, and maintaining security for the Active Directory servers.

The course also focuses on managing Active Directory Domain Services (AD DS) and Active Directory service roles.

This three-day instructor-led course provides students with the knowledge and skills to utilize Windows PowerShell for administering and automating administration of Windows Server 2008.

The course focuses on cmdlets, script structure and flow control, language syntax, and implementation details of scripting administrative tasks using COM, WMI, and .NET foundations.

This five-day course will provide students with an understanding of how to design a Windows Server 2008 Network Infrastructure that meets business and technical requirements for network services.

At the end of this five-day course, students will learn how to design an Active Directory Infrastructure in Windows Server 2008.

Students will learn how to design Active Directory forests, domain infrastructure, sites and replication, administrative structures, group policies, and Public Key Infrastructures.

Students will also learn how to design for security, high availability, disaster recovery, and migrations.

This three-day course will prepare IT professionals for the role of Enterprise Administrator.

Students will learn how to design application infrastructure solutions based on Windows Server 2008 to meet varying business and technical requirements.

This two-day instructor-led course provides the knowledge and skills that IT Professionals need to configure Microsoft Windows SharePoint Services in Windows Server 2008.

This five-day hands-on workshop provides students with the necessary knowledge to plan and implement Windows Small Business Server 2008.

Students gain first-hand knowledge on topics such as installing, migrating, monitoring, securing, and backing up data.

This five-day instructor-led course provides students with the knowledge and skills to implement and administer Windows Essential business Server 2008.

Elements of this syllabus are subject to change.

This half-day instructor-led clinic introduces attendees to the technologies and features of Microsoft Office Communications Server 2007.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to plan, deploy, and manage Configuration Manager 2007.

The course focuses on planning and deploying sites and clients, configuring software distribution, deploying operating systems, and managing software updates.

It also focuses on remote tools and managing mobile devices.

This one-day instructor-led clinic introduces students to new development features available in Visual Studio 2008 that can be used to create and consume application services, build ASP.NET Web sites, create engaging desktop applications, design workflows, expose services and enhance Microsoft Office applications.

This three-day instructor-led course provides students with the knowledge and skills to build and configure a Windows Presentation Foundation (WPF) solution.

This three-day instructor-led course provides students with the knowledge and skills to build and configure a Windows Communication Foundation (WCF) solution.

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to build and configure a Windows Workflow Foundation (WF) solution.

This two-day instructor-led course provides students with the knowledge and skills to create a fully functional Web application by using ASP.NET 3.5.

This two-day instructor-led course provides students with the knowledge and skills to access and modify data by using ADO.NET 3.5.

The purpose of this non-MOC 5-day instructor-led course is to teach database professionals working in enterprise environments how to upgrade to SQL Server 2005. Please note that because this is not official Microsoft Courseware, the following course outline follows the powerpoint slide decks only and will not follow the traditional format.

The purpose of this 4-day instructor-led course is to teach Oracle DBAs how to leverage their skills and experience as an Oracle DBA to manage a SQL Server system.

This course provides a quick start for the Oracle DBA to map, compare and contrast the realm of Oracle database management to SQL Server database management.

Elements of this syllabus are subject to change.

This five-day instructor-led course will enable attendees to gain an understanding of the tools available in Microsoft Desktop Optimization Pack (MDOP) to improve their Change Management process and reduce support across their or their customer's environment.

This two-day course, Administration in Microsoft Dynamics CRM 4.0, provides students with the necessary techniques to plan, develop, apply, and examine administrative tasks within Microsoft Dynamics CRM 4.0.

This one-day instructor-led course describes how to create, run, and monitor workflows to automate business processes.

The course emphasizes out-of-box workflow functionality.

This course covers basic concepts, creating a basic workflow, the design process, updating triggers, conditional branching advanced and multi-stage workflows, monitoring workflows and workflow security.

The course also focuses on using workflows in Microsoft Dynamics CRM 4.0 to automate the sales process, lead promotion and probable revenue.

Extending and upgrading workflows and data migration and workflows are not covered in detail in this course, but are introduced to provide students with insight into potential advanced workflow topics.

This two-day instructor-led course provides students with the knowledge and skills to work with Bills of Materials in a non-production environment.

This two day instructor led course introduces the student to the Microsoft DynamicsAX 2009 MorphX development environment.

This 2-day course introduces the student to development in Microsoft Dynamics AX 2009 using X++.

This course starts with learning the basics of X++ and its relationship to object-oriented programming in addition to the tools that are required to develop in Microsoft Dynamics AX.

The student then learns more about specific control structures, accessing the database using X++, and handling exceptions in Microsoft Dynamics AX.

This course is meant to be an introductory course to development in Microsoft Dynamics AX using X++.

This three day course introduces the student to advanced development in Microsoft Dynamics AX 2009 using X++ and development tools.

This course begins with learning the development environment and tools including application architecture, code security, creating help files and transferring modifications between applications.

The student will then learn more about Fetch of data from the database, Classes, Forms and Reports.

The exercises included in this course will focus on typical additions to and modifications of the standard application.

This course is meant to be a more advanced course covering practical development in Microsoft Dynamics AX.

This four-day Development IV in Microsoft Dynamics AX course teaches the student advanced X++ development techniques and examines how the Microsoft Dynamics AX application is structured.

It covers both technical and application specific areas of Microsoft Dynamics AX.

The technical section ensures that the student has obtained all necessary technical knowledge before progressing to the application specific section.

It only covers areas that have not been included in Microsoft Dynamics AX Development classes I, II & III.

The application specific section aims at helping the student understand the more complicated processes within Microsoft Dynamics AX.

The training material is useful as a reference when a refresher of the process is needed.

It covers six key Microsoft Dynamics AX modules; Ledger, Trade, Inventory, Production, Project and Workflow, and goes into detail about the technical aspects of some of the main functions within each of these modules.

This three-day course introduces the student to Microsoft Dynamics AX 2009 Enterprise Portal.

This course begins with the basic installation and configuration of Enterprise Portal.

The student will then learn about the development environment of Enterprise Portal and will be able to build a functional Web site using new and existing Enterprise Portal application objects.

Because Enterprise Portal in Microsoft Dynamics AX 2009 is dependent on Windows SharePoint Services, much of this course works within SharePoint Services.

This three-day instructor-led course provides students with the knowledge and skills to set up the General Ledger, Accounts Payable, Accounts Receivable, and Bank Modules of Microsoft Dynamics AX, and how to create transactions.

This two-day instructor-led collection explores the advanced financial functionality of Microsoft Dynamics AX. Some topics that are covered include the setup and usage of budgeting, cash flow management, multicurrency, intercompany, and consolidated accounting.

Additionally, students learn multiple advanced payment options, XBRL taxonomy, customer account statements, collection letters, interest, year-end close functionality, and financial statements.

This course is an extension of the Microsoft Dynamics AX 2009 Financials I collection.

This two-day instructor-led course provides students with the knowledge and skills to use the Fixed Assets functions in Microsoft Dynamics AX 2009.

The course focuses on the various setup requirements for Fixed Assets, transactions, and reports and inquiries.

This two-day instructor-led course shows students how to install and configure Microsoft Dynamics AX 2009.

The course explores the components used within a Microsoft Dynamics AX 2009 deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics AX 2009, and the installation instructions for the four primary Microsoft Dynamics AX 2009 components: the database, the Application File Server, the Application Object Server, and the Microsoft Dynamics AX 2009 Client.

This two-day instructor-led course provides students with the knowledge and skills to maneuver within Microsoft Dynamics AX 2009.

The course focuses on basic modules and functionality, user interfaces, number sequences, tools and command menus, basic installation, and differentiating features.

This is the first course in the Microsoft Dynamics AX 2009 curriculum and will serve as the entry point for other Microsoft Dynamics AX 2009 courses.

This two-day instructor led course explains the Microsoft Dynamics AX 2009 Master planning module from the consultant's perspective.

This course provides an overview of the basic elements and functionality necessary for understanding the Production module in Microsoft Dynamics AX 2009.

Key elements include: the highly interactive nature of the module which draws upon information from other modules, an overview of the way in which Bills of materials are used in production, work centers and work center groups used to track equipment and resources for the production process, routes and operations, and the production order life cycle along with the scheduling functions, used to schedule the production of finished goods.

In addition, the course is set up to reflect the general workflow and use of the module in the order that it would typically take place.

Finally, the course summarizes some of the major new features implemented in the production area for Microsoft Dynamics AX 2009.

A significant number of these are as a result of the new multisite functionality, however additional changes are covered, such as Gantt Chart improvements, master planning capability across sites, ATP and filter functions on certain forms.

This course covers the more advanced functionality in the Production module in Microsoft Dynamics AX 2009.

It provides more detail and builds upon the material presented in the Production Series I in Microsoft Dynamics AX 2009 course.

To establish a common context, the course starts with a high level review of the key elements covered in Production I, such as core concepts used in production processes, scheduling, the general workflow in companies with one or more operational sites, and so on.

From here, the course presents a more detailed view of certain key functionality, such as the use of inventory and storage dimensions, how subcontractors are used to outsource purchasing, production or operations, information on advanced production scheduling functionalities, the management and control of scrap and waste in the manufacturing process, an overview of manufacturing strategies, (including the use of the Enterprise Portal and Product Builder tools that allow customers to select and configure their own products), and finally, a synopsis of the way in which the Production module is implemented in Microsoft Dynamics AX 2009.

This three-day instructor-led course, Trade and Logistics I in Microsoft Dynamics AX 2009, provides students with the necessary tools and resources to perform basic tasks in the trade and inventory flow in Microsoft Dynamics AX 2009.

The two-day Microsoft Dynamics AX 2009 Trade & Logistics II, course introduces advanced Trade & Logistics functionality in Microsoft Dynamics AX 2009.

Series 2 builds on information taught in Series 1 that serves as an introduction to Microsoft Dynamics AX 2009 Trade & Logistics functionality.

Series 2 covers Item Reservations, Customer and Vendor Trade Agreements, Request For Quote, Purchase Requisition, Sales Quotation, Quality Management, Transfer Orders, Commissions, Inventory Journals and Inventory Reports.

This two-day course is designed for students who are preparing to complete the installation and configuration of Microsoft Dynamics NAV.

The course primarily provides explanation of the databases and servers associated with Microsoft Dynamics NAV, client hardware and software requirements, and various database administrative tasks.

The three-day course, Microsoft Dynamics Finance NAV 2009, covers the basic financial functionality available for Microsoft Dynamics NAV 2009. Students learn how to set up the General Ledger, Accounts Payable, Accounts Receivable, and Bank Management modules in Microsoft Dynamics NAV.

The student also learn how to create transactions, use the VAT module and create reporting in more than one currency.

This course gives you hands-on experience in setting up financials in Microsoft Dynamics NAV 2009.

This course provides the necessary tools for students to handle the key financial functions within an organization, hereunder create postings, process cash management, develop journals, and follow the transactions.

The student will also be able to process the receivables and payables management module in NAV and manage VAT in NAV.

The five-day course, C/SIDE Introduction in Microsoft Dynamics 2009 examines all aspects of the Development granules that are available for Microsoft Dynamics NAV 2009.

This course covers the Microsoft Dynamics NAV software architecture, the Client/Server Integrated Development Environment (C/SIDE), the objects available to developers which includes tables, forms, pages, reports, dataports, XMLports, codeunits, and MenuSuites, basic programming, data manipulation, and integration options available in Microsoft Dynamics NAV 2009.

In addition, this course provides an intensive introduction to Client/Application Language (C/AL), the Microsoft Dynamics NAV programming language.

A thorough understanding of these topics allows to streamline the development processes by learning how to develop integrations and customizations for the Microsoft Dynamics NAV.

This course teaches how to navigate within the development environment, how to create and use the basic objects, and how to implement best practices for ensuring smooth software upgrades in the future.

This two-day instructor-led, Introduction to Microsoft Dynamics NAV 2009 examines the basic concepts of ERP (Enterprise Resource Planning), how to navigate in Microsoft Dynamics NAV 2009 using the Role Tailored client, as well as typical user tasks in common application areas, such as finance, inventory, purchases, and sales.

It also introduces cross-application functionality like dimensions, record links, and integration to Microsoft products.

Lastly, the course provides outlines of all other application areas not covered in the course.

This one-day instructor-led course provides students with the information and tools to use Microsoft Dynamics Sure Step.

The course focuses on the implementation methodology model that provides the foundation for Microsoft Dynamics Sure Step, and how to use Microsoft Dynamics Sure Step.

The course provides guidelines and best practices for using Microsoft Dynamics Sure Step in preparation for and execution of an implementation project for one of the Microsoft Dynamics business management solutions.

The goal of the course is to accelerate students’ understanding about how to use Microsoft Dynamics Sure Step in Microsoft Dynamics implementation engagements.

This one-and-a-half-day course, Application Setup in Microsoft Dynamics NAV 2009, provides students with the tools to implement and maintain cross-application setup data after the system components are installed.

The focus is on the application-oriented work involved in setting up and maintaining company-wide rules, data, and users.

This one-day course, Business Intelligence for Information Workers in Microsoft Dynamics NAV 2009, provides students with the information and tools to efficiently access their business data without a lot of complex setup and staging.

Therefore, this course focuses on internal reporting and analysis functionality, in addition to the means for sharing data outside of the Microsoft Dynamics NAV environment, either through XBRL—a language for tagging financial data—or by exporting data to Microsoft Office Excel 2007.

This course also provides an introduction to Business Analytics.

The two day course, Project Managing Microsoft Dynamics NAV Implementations with Microsoft Dynamics Sure Step is an advanced training workshop that focuses on the Project Management area of Microsoft Dynamics Sure Step 2.0.

Students assume the role of a Project Manager as they complete a case study involving the implementation of Microsoft Dynamics NAV at Tailspin Toys, a fictitious customer account.

Guidance is provided in using Microsoft Dynamics Sure Step from a Project Manager's perspective as students complete each phase of the implementation.

Lab activities focus on project management tasks involving project initiation, planning, execution, monitoring, and closure.

Students are tasked with completing a variety of Sure Step documents and making strategic implementation decisions during each implementation phase.

Students do not install or use Microsoft Dynamics NAV during the case study.

However, sufficient knowledge of Microsoft Dynamics NAV is necessary for the student to tailor the implementation and complete the Sure Step project documents to satisfy the customer’s business requirements.

Class discussions following each lab exercise add the dimension of peer learning and play a key role in enforcing the knowledge learned during the training.

The two day course, Project Managing Microsoft Dynamics AX Implementations with Microsoft Dynamics Sure Step is an advanced training workshop that focuses on the Project Management area of Microsoft Dynamics Sure Step 2.0.

Students assume the role of a Project Manager as they complete a case study involving the implementation of Microsoft Dynamics AX at Tailspin Toys, a fictitious customer account.

Guidance is provided in using Microsoft Dynamics Sure Step from a Project Manager's perspective as students complete each phase of the implementation.

Lab activities focus on project management tasks involving project initiation, planning, execution, monitoring, and closure.

Students are tasked with completing a variety of Sure Step documents and making strategic implementation decisions during each implementation phase.

Students do not install or use Microsoft Dynamics AX during the case study.

However, sufficient knowledge of Microsoft Dynamics AX is necessary for the student to tailor the implementation and complete the Sure Step project documents to satisfy the customer’s business requirements.

Class discussions following each lab exercise add the dimension of peer learning and play a key role in enforcing the knowledge learned during the training.

The two day course, Project Managing Microsoft Dynamics GP Implementations with Microsoft Dynamics Sure Step is an advanced training workshop that focuses on the Project Management area of Microsoft Dynamics Sure Step 2.0.

Students assume the role of a Project Manager as they complete a case study involving the implementation of Microsoft Dynamics GP at Tailspin Toys, a fictitious customer account.

Guidance is provided in using Microsoft Dynamics Sure Step from a Project Manager's perspective as students complete each phase of the implementation.

Lab activities focus on project management tasks involving project initiation, planning, execution, monitoring, and closure.

Students are tasked with completing a variety of Sure Step documents and making strategic implementation decisions during each implementation phase.

Students do not install or use Microsoft Dynamics GP during the case study.

However, sufficient knowledge of Microsoft Dynamics GP is necessary for the student to tailor the implementation and complete the Sure Step project documents to satisfy the customer’s business requirements.

Class discussions following each lab exercise add the dimension of peer learning and play a key role in enforcing the knowledge learned during the training.

The two day course, Project Managing Microsoft Dynamics CRM Implementations with Microsoft Dynamics Sure Step is an advanced training workshop that focuses on the Project Management area of Microsoft Dynamics Sure Step 2.0.

Students assume the role of a Project Manager as they complete a case study involving the implementation of Microsoft Dynamics CRM at Tailspin Toys, a fictitious customer account.

Guidance is provided in using Microsoft Dynamics Sure Step from a Project Manager's perspective as students complete each phase of the implementation.

Lab activities focus on project management tasks involving project initiation, planning, execution, monitoring, and closure.

Students are tasked with completing a variety of Sure Step documents and making strategic implementation decisions during each implementation phase.

Students do not install or use Microsoft Dynamics CRM during the case study.

However, sufficient knowledge of Microsoft Dynamics CRM is necessary for the student to tailor the implementation and complete the Sure Step project documents to satisfy the customer’s business requirements.

Class discussions following each lab exercise add the dimension of peer learning and play a key role in enforcing the knowledge learned during the training.

This five-day instructor-led course provides students with the knowledge and skills to develop Microsoft Dynamics NAV applications within the Classic Client and Role Tailored Client environments.

This course is programming intensive.

This is the second course on C/SIDE and knowledge from the Introduction in Microsoft Dynamics NAV 2009 course is vital to the understanding of the concepts and for participation in this course.

In this course you will learn programming documentation, debugging tools, performance issues, complex data variables and their internal member functions, multi-language functionality, analysis of objects, posting routines, interfaces to Microsoft Dynamics NAV 2009, and some Microsoft SQL Server 2008 issues.

This one-day instructor-led training course is intended to teach students the basic skills required to create integrated applications that utilize data and features from both Microsoft Dynamics CRM 4.0 and Microsoft Office SharePoint Server 2007. Students attending this course will:

Learn to compare and contrast the two products, clarifying which business problems each is best suited to solve.

Learn about common integration scenarios, and to design, plan and build solutions that integrate the two products.

Be able to build customized Microsoft Dynamics CRM 4.0 applications that expose data and content stored within SharePoint sites, lists and libraries.

Learn how to build SharePoint applications that provide reporting solutions based on Microsoft Dynamics CRM 4.0 data, utilizing core Windows SharePoint Services 3.0 functionality.

Learn to build data-aware applications utilizing features of Microsoft Office SharePoint Server 2007, integrating data from Microsoft Dynamics CRM 4.0.

Gain an introduction to fundamental .NET programming techniques required to extend integrated Microsoft Dynamics CRM 4.0 and SharePoint applications.

This three-day instructor-led/eLearning course introduces attendees to the major functional areas of Microsoft Dynamics POS 2009.

Attendees learn how to get started using Microsoft Dynamics POS 2009; using Manager View and POS View; setting up their stores; managing items, inventory, employees, and customers; working with reports, and processing transactions.

Attendees completing this course acquire a solid groundwork upon which to build more substantive knowledge of how Microsoft Dynamics POS 2009 works.

This 2 Day ILT will teach the learners about the concepts of Report Design in NAV 2009 using VS Report Designer along with the limitations and workarounds in Report Design.

It covers the new options with practical examples on creating reports in report design, creating and defining data set within NAV 2009 to be used in Visual Studio.

In addition, it covers how to implement dynamics features like interactive sorting, conditional formatting, visualizing data using graphs, document maps, creating expressions.

Furthermore the training contains information on best practices and recommendations for creating interactive dashboard reports containing KPI’s.

This three-day course is designed for students preparing to optimize performance in Microsoft Dynamics NAV.

This two and a half day course explores the Microsoft CRM application from a user's perspective.

Modules in this hands-on classroom experience include functionality available in both Standard and Professional editions of Microsoft CRM.

Application functionality covered in the course includes Core CRM Navigation, User Interface, Sales for Outlook Client, Sales, and Customer Service.

This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customisation, Back Office Integration or Data Migration.

This three-day, instructor-led course provides students with the knowledge and skills required to administer Microsoft Systems Management Server (SMS) version 2.0, Service Pack 2.

It could be subtitled "A Day in the Life of an SMS Administrator." Students will learn how to discover and install clients, distribute software to client computers, collect hardware and software inventory, use software metering features, and use the remote tools.

Students also will learn to troubleshoot common errors.

This five-day instructor-led course provides students with the knowledge and skills required to deploy and support Microsoft Systems Management Server (SMS) version 2.0, Service Pack 2.

Students will learn how to design a site, including organizing a site hierarchy and planning for resource needs.

Students will install different types of sites, establish a site hierarchy, configure site-to-site communications, and install clients in multiple sites.

Students will learn how to troubleshoot problems in site installation, client installation, site-to-site communications, and each of the key features of SMS 2.0.

They will trace a task from its initiation through to its completion, by following the various threads that take part in carrying out the task.

Students will use Network Monitor to trace network traffic associated with SMS tasks.

This course supports the Microsoft Certified Systems Engineer certification program.

This two day course is designed as an introduction to the core functionality of Microsoft Business Solutions-Navision.

This course provides information that students should know before taking the Microsoft Navision Financials Series I and II, Trade, and Manufacturing courses.

This two-day course is an introduction to Microsoft Business Solutions - Axapta. All professionals working with the Microsoft Axapta solution are strongly encouraged to attend.

Students are shown the complete flow through the basic Microsoft Axapta modules and the inter-relationships of the modules, and leave with a solid understanding of Microsoft Axapta capabilities, and well prepared to begin in-depth learning in the product.

The course also covers navigation and set up processes such as company accounts setup that provides students with a base for installing and utilizing Microsoft Axapta on their personal machine.

The All in One Install chapter is meant only as a resource to install Microsoft Axapta on one machine for demo purposes and is not considered a full reference for Microsoft Axapta Installation and Configuration.

This three-day course explores the basic financial functionality available in Microsoft Business Solutions - Axapta.

Students should learn how to set up the General Ledger, Accounts Payable, Accounts Receivable, and Bank modules of Microsoft Axapta as well as how to create transactions.

The last activity of this session is a case study that encompasses the topics covered and allows the user hands on practice in setting up financials in Microsoft Axapta.

Students completing this course should acquire a good basic understanding of the General Ledger, Accounts Payable, Accounts Receivable and Bank modules.

This two-day course explores the advanced financial functionality available in Microsoft Business Solutions - Axapta.

Some of the topics covered include the set up and usage of budgeting, cash flow management, multi-currency, intercompany, and consolidated accounting.

Additionally, students learn the multiple advanced payment options available in Microsoft Axapta including bridging posting and electronic payments.

This course is meant to be an extension of the Financial Series I - Axapta course by adding advanced topics to the base knowledge covered in Financial Series I.

This two day course introduces the student to the basic 2-tier installation of Microsoft Business Solutions Axapta 3.0 including its general architecture, hardware and software requirements, the step-by-step 2-tier installation, database installation, and components.

This three-day course shows sales personnel how to engage prospects in a Microsoft Axapta sales cycle, leading to a successful close of a Microsoft Axapta sale.

Students are shown how to identify prospects and show the prospect that Microsoft Axapta is the right ERP solution for them.

The course takes students through Microsoft Axapta and shows them how to demonstrate that Microsoft Axapta has the solution to the driving factors and pain points, leading the prospect to look for an ERP solution.

By the end of the course, students should know how to build demonstrations that show the prospect how the Microsoft Axapta solution helps improve the bottom line of their business better than any other available solution.

This 2-day course includes training on how the Microsoft Business Solutions – Axapta Production Series works for your business.

This 2-day course covers the advanced concepts in the Microsoft Business Solutions—Axapta Production module.

This 3 day course introduces the student to Microsoft Business Solutions – Axapta MorphX development environment.

This 2-day course introduces the student to development in Microsoft Business Solutions – Axapta using X++.

The three-day Microsoft Business Solutions–Great Plains Installation and Configuration course develops your understanding of technologies and techniques necessary to successfully install Microsoft Great Plains.

By covering the basics of installation and setup, as well as advanced topics such as optimization and troubleshooting, this course builds your confidence and minimizes the installation time for your customers.

Microsoft SQL Server is discussed as it applies specifically to the optimization of Microsoft Great Plains.

The course covers the installation of Microsoft Great Plains as well as the installation of the related products listed in the agenda.

This course does not go into the setup and use of the Microsoft Great Plains application as these topics are covered by other classes offered by Microsoft Business Solutions Training.

The one-day Great Plains Foundation course explores the basic elements of Microsoft Business Solutions–Great Plains.

The one-day Microsoft Business Solutions – Great Plains General Ledger course explores the accounting cycle and the processes required to enter financial data into the system.

The one-day Microsoft Business Solutions–Great Plains Payables Management course delves into the accounting cycle and the processes required to enter vendor invoices and process checks.

The one-day Microsoft Business Solutions - Great Plains Receivables Management course explores the accounting cycle and the processes required to enter invoices and receive payments from customers.

This course shows you how to perform additional functions such as credit memos, prepayments, small balance write off, print customer statements, enter and void scheduled payments, and month-end closing procedures.

Learn to set terms for calculating document discount dates and due dates, use balance forward and open-item statements, and apply any mix of the comprehensive service and finance charges available.

You will gain a thorough understanding of these topics which allows you to apply payments and credit memos to specific unpaid invoices by using several automatic payment application options.

This keeps customer payment information consistent and accurate.

You will learn to use comprehensive reporting features to present data in different ways, including many standard reports such as Aged Accounts Receivables, Customer Aged Receivables and the Receivables Trial Balance report.

This course also demonstrates how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

The one day Microsoft Business Solutions – Great Plains Bank Reconciliation course explores the accounting cycle and the processes required to manage cash receipts, cash disbursements, and other transactions that affect checkbook balances.

The Microsoft Business Solutions–Great Plains Inventory Control course explores all aspects of the Inventory module from the initial setup of inventory items and the multiple methods of valuation supported, to the types of inventory transactions available.

In this one information-packed day, the Microsoft Business Solutions–Great Plains Sales Order Processing class explores the accounting cycle and the processes required to enter and ship sales orders.

The Microsoft Business Solutions–Great Plains Purchase Order Processing course explores the details for the purchasing module from how to enter simple purchase orders with minimal to very detailed information based on your own business rules.

The two day Microsoft Business Solutions Great Plains Integration Manager course develops your understanding of how to integrate outside systems with your Microsoft Great Plains accounting application through the use of tools designed to safely and easily import records.

You'll find value in using Integration Manager for safely converting data into a new Microsoft Great Plains installation, or as an ongoing way to integrate data from your external business databases, e-commerce solutions and desktop applications with Microsoft Great Plains.

In addition to Integration Manager, information will be provided on Table Import.

Table Import enables you to quickly transfer data from other sources into Microsoft Great Plains, regardless of module, table, operating system or database.

The three-day Microsoft Business Solutions–Axapta Trade & Logistics, Series 1, course explores the basics of trade and inventory flow in Axapta.

This course is specifically designed for Microsoft Business Solutions–Axapta customers.

This 3 day course goes into more detail about Microsoft Business Solutions Axapta 3 tier setup starting with a 3-tier installation, Web deployment, database administration, tools, tuning, troubleshooting, OLAP and Benchmarking.

The two-day Microsoft Business Solutions—Great Plains course on Great Plains Report Writer helps prepare students to set up and begin to use Report Writer.

The one-day Microsoft Business Solutions – Navision 4.0 Fixed Assets course covers all aspects of the Fixed Assets granules that are available for Microsoft Navision.

The one-day Microsoft Business Solutions - Navision Resources and Jobs course explores how Resources and Jobs are used within Microsoft Navision

The five-day Microsoft Business Solutions(Navision 4.0 Development I - C/SIDE Introduction course covers all aspects of the Development granules available for Microsoft Navision.

This course covers the Microsoft Navision software architecture, the C/SIDE development environment, the objects available to developers, basic programming, data manipulation, application integration, and the Microsoft Navision implementation methodology.

A thorough understanding of these topics allows you to streamline your development processes by learning how to develop integrations and customizations for the Microsoft Navision system.

This course teaches you how to navigate within the development environment, how to create and use the basic objects, and how to implement best practices for ensuring smooth software upgrades in the future.

This two-day course explores the Microsoft Business Solutions(Navision Manufacturing area from an implementer point of view.

Chapters in this hands-on classroom experience includes set up and processing of orders.

This includes set up of the module, set up of the produced item, and execution of production.

This should enable users to understand what is being produced, what needs to be produced and what needs to be purchased or produced and when.

All materials used in the Microsoft Business Solutions Navision course are based on Microsoft Navision 4.00 product.

This three-day course explores the Microsoft Business Solutions-Navision Manufacturing area from an implementer point of view.

Chapters in this hands-on classroom experience include topics such as production planning, subcontracting, and capacities.

This should enable users to understand what is being produced, what needs to be produced and what needs to be purchased or produced and when.

All materials used in the Microsoft Navision course are based on Microsoft Navision 4.00 product.

The 2.5-day Microsoft Navision Trade course explores all of the activities required to handle the purchase, sale, and return of inventory in the program.

This 3 day Microsoft Business Solutions—Navision 4.00 Relationship Management course is an instructor-led training course.

It provides you with in-depth knowledge of the granules that make up the Relationship Management application area.

This course provides you with an in-depth view of the extensive functionality contained within the Payroll application.

Besides learning the functionality, you also learn tips and techniques that can help make an implementation successful, and you gain a thorough understanding of the Payroll application and its capabilities.

This 2.5 day Microsoft Business Solutions–Navision Service Management course is an instructor-led training course.

It provides you with in-depth knowledge of the granules that make up the Service Management application area.

This one-day Business Notification course is an instructor-led training course.

It provides you with in-depth knowledge of the new functionality in Microsoft Business Solutions–Navision 4.0 that makes it possible to automatically send e-mail notification.

This one-day course explores the features and benefits of the Microsoft Business Solutions Solomon Cash Manager module.

You learn how to classify transactions by account type, view cash balances, reconcile bank accounts, and project cash flows.

Understanding these topics allows you to access current cash balance information instantly while entering transactions, to help you track what is in the bank on a daily basis.

Transfer funds between different cash accounts and manage your money effectively while accurately displaying critical information at a moment's notice.

Reconcile bank statements easily according to your schedule and your business demands.

Assemble daily cash balances from subsidiary databases into a consolidated database, so cash account balances for the entire organization are available to view in one application.

Reconcile bank statements quickly and easily from a central location and at any time of the month, including daily processing, through the Bank Reconciliation window, which shows all related activity for a specified period.

Reconcile at the check/deposit level and easily enter transactions that affect cash but are not captured in other Microsoft Solomon modules, such as bank service charges, wire transfers, or other cash transaction types that you create.

This is an essential course for all end-users, consultants, and implementers who want to learn about this core module of the Microsoft Solomon Financial system.

Classroom training provides serious, in-depth learning thorough hands-on interaction.

From demonstrations to presentations to classroom activities, you will receive hands-on experience with instruction from our certified staff of experts and increase productivity and efficiency by learning tips and tricks from product specialists.

In just one day, the Microsoft Business Solutions – Solomon General Ledger class explores the accounting cycle and the processes required to enter financial data into the system.

This course will also show you how to perform additional functions such as account/subaccount validation, budgeting, allocation, month-end closing, and consolidation.

A thorough understanding of these topics allows you to streamline monthly and year-end closing processes by learning how to automate routine activities such as account allocations, and reports.

You will learn how to accelerate data entry with transaction batch options while reducing data entry errors by defining valid account and sub-account combinations.

This course will also teach you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

This one-day course delves into the accounting cycle and the processes required to enter vendor invoices and process checks.

This course will also show you how to perform additional functions such as adjustments, prepayments, month-end closing, and cash flow control.

You will gain a thorough understanding of these topics which will allow you to capitalize on vendor discount dates to reduce payable liabilities, and easily select the right vouchers for payment by date, vendor, number, or custom query, to control your cash outlay.

You will learn to use comprehensive reporting features to present data in different ways, including many standard reports such as Aged Accounts Payables, Vendor Trial Balance, Check Register, and the Accounts Payable Batch Register.

This course will also teach you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

Learn how to improve productivity, reduce cycle time, and gain control over accounts payable processes.

This is an essential course for all end-users, consultants, and implementers who want to learn about this core module of the Microsoft Business Solutions Solomon Financial system.

Classroom training provides serious, in-depth learning thorough hands-on interaction.

From demonstrations to presentations to classroom activities, you will receive hands-on experience with instruction from our certified staff of experts and increase productivity and efficiency by learning tips and tricks from product specialists.

In just one day, the Microsoft Business Solutions Solomon Accounts Receivable class explores the accounting cycle and the processes required to enter invoices and receive payments from customers.

This course will show you how to perform additional functions such as credit memos, prepayments, small balance write off, print customer statements, reverse and void payments, and month-end closing.

Learn to set terms for calculating document discount dates and due dates, use balance forward and open-item statements, and apply any mix of the comprehensive service and finance charges available.

You will gain a thorough understanding of these topics which will allow you to apply payments and credit memos to specific unpaid invoices by using several automatic payment application options.

This will keep customer payment information consistent and accurate.

You will learn to use comprehensive reporting features to present data in different ways, including many standard reports such as Aged Accounts Receivables, Customer Trial Balance, and the Accounts Receivable Batch Register.

This course will also teach you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

Learn how to improve productivity, reduce cycle time, and gain control over accounts receivable processes.

Speed data entry with recurring invoice options that automatically default payment terms and other fields defined in the customer maintenance record.

Apply payments manually or automatically to invoices on a monthly or periodic basis.

This is an essential course for all end-users, consultants, and implementers who want to learn about this core module of the Microsoft Solomon Financial system.

Classroom training provides serious, in-depth learning thorough hands-on interaction.

From demonstrations to presentations to classroom activities, you will receive hands-on experience with instruction from our certified staff of experts and increase productivity and efficiency by learning tips and tricks from product specialists.

This course is specifically designed for Microsoft Business Solutions-Axapta customers.

Before attending this course, students must have: A working knowledge of the navigation and use of Microsoft Axapta; A working knowledge of the use of sales orders in Microsoft Axapta.

In addition, it is recommended, but not required, that students have completed: Microsoft Business Solutions Axapta Introduction 3.0.

This course develops your understanding of technologies and techniques necessary to successfully install Microsoft Business Solutions-Solomon.

By covering the basics of installation and setup, as well as advanced topics such as optimization, the course builds your confidence and minimizes the installation time for your customers.

Microsoft SQL Server is discussed as it applies specifically to the optimization of Solomon.

The course discusses the installation of Microsoft Solomon as well as the installation of the related products listed in the agenda.

This course does not go into the setup and use of the Microsoft Solomon application as these topics are covered within other training offered by Microsoft Business Solutions.

This 2-day course introduces the student to Microsoft Business Solutions Axapta Enterprise Portal.

This course will begin with the basic installation and configuration of Enterprise Portal.

The students will then be exposed to the development environment of Enterprise Portal and will be able to build a functional Web site using new and existing Enterprise Portal application objects.

This course is meant to be an introductory course to Enterprise Portal, and more advanced development will be handled in the next course.

This comprehensive course provides you with an in-depth view of the extensive functionality contained within the Human Resources and Payroll applications.

Besides learning the functionality, you will also learn tips and techniques that can help make an implementation successful, and you will gain a thorough understanding of the HR and Payroll applications and its capabilities.

The course covers the setup of the Payroll and Human Resources modules.

It covers the processing of Payroll checks, and the everyday tracking of Human Resources.

It also covers the Applicant functionality found in Human Resources so you can track the necessary information to hire quality employees.

The class also discusses the Attendance functionality which can be used to track employee attendance and absences using time codes.

The integration of Payroll and Human Resources is also a focus of this class.

The 3-day Microsoft Business Solutions Great Plains Project series course explores project management from an accounting perspective.

This course shows you how to create Contracts, Projects, and Cost Categories, and you receive information about how to budget.

You also learn how to enter costs for projects and perform both Time & Materials and Progress Billing.

During this class, we discuss nearly every feature in the Project series module of Microsoft Great Plains.

By attending this class, you should gain a thorough understanding of these Project series topics.

This course will also teach you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

The Microsoft Business Solutions Solomon Inventory class explores all aspects of the Inventory module from the initial setup of inventory items and the multiple methods of valuation supported, to the types of inventory transactions available and the tight integration to the Purchasing and Order Management modules.

You learn how to control inventory challenges and maximize your company’s net profits based on the way you do business.

You see how to define default inventory account numbers, COGS, variances, sites, product classes, valuation methods and more, which will improve efficiency and cut down on costly data entry errors.

This class shows you how to group items for pricing, promotional, or analytical purposes and by type, such as finished good, raw material, component, and more.

You see how to quickly find information such as inventory quantity on hand, quantity available, quantity on back order, costs, and list prices, and where to drill down to transaction details.

You learn how to manage multiple warehouses, negative quantities, and lot/serial numbers.

You see how Lot/Serial Number tracking is streamlined during inventory transaction entry.

You can simplify entry and reconciliation of physical inventory counts with a variety of options, including the ability to freeze inventory quantities so they are not updated by day-to-day transactions while you are counting.

The Microsoft Business Solutions Solomon Purchasing course explores the details for the Purchasing module from how to enter simple purchase orders with only three pieces of information: vendor ID, inventory item ID, and quantity to everything else including unit cost, unit of measure, and account/sub-account information, based on your business rules.

Learn to make informed decisions using a variety of reports that help you negotiate the best prices by understanding what products and services your company needs, the right time to order them, and the best vendors.

Use the automatic vouchering process to create accounts payable vouchers and update inventory immediately, rather than when the vendor invoice arrives.

Create a receipt with just the PO Number from a packing slip.

When entering receipts track open orders, override unit costs, and receive quantities larger than original orders.

This class discusses topics such as how units of measure, which can differ from an item's stock unit, are automatically converted on receipt to stock unit measures, to update inventory accurately.

We discuss how to use the indicators on PO line items to indicate whether items are for internal use, such as office supplies, or for inventory, such as resale or production items.

In just one day, the Microsoft Business Solutions Solomon Order Management class explores the accounting cycle and the processes required to enter and ship sales orders.

This course will show you how to perform additional functions such as create shippers, define credit rules, use the Credit Manager's Assistant and Customer Service Assistant, and define discount pricing. As well, this course covers the setup and processing in the Order to Purchase module.

A thorough understanding of these topics allows you to boost order management productivity and help improve customer service by automating workflow procedures.

Solomon Order Management gives you precise control over the flow of order information.

Place large orders for best unit pricing, yet have goods shipped in small increments for production lines. Apply your credit rules to orders to determine whether or not they should be accepted or shipped.

This course shows you how to eliminate unnecessary steps in the order process, set up required steps, and automate routine steps; negotiate prices with immediate access to costs and pricing information.

Manually change quantity, units of measure, price, discount percent, extension, commissionable cost, or gross profit percentage.

Override shipping priorities and control what happens when orders exceed quantity on hand.

Ship orders to multiple locations and on multiple delivery dates using Order Management support for unlimited addresses and dates per line item.

The 5-day Solomon Project Accounting course explores project management from an accounting perspective.

This course will show you how to configure and utilize the four core Solomon Project modules which includes Controller, Allocator, Time & Expense for Projects, and Flexible Billings.

By attending this class you will gain a thorough understanding of Solomon Project Management & Accounting.

You will be presented with an overview of the business issues and key implementation strategies encountered with these modules and how they integrate with other Solomon modules.

A key component of the course includes a hands-on exercise that allows implementation practice.

The three-day Microsoft Business Solutions Great Plains Modifier with VBA course explores using the Modifier and VBA tool to customize Microsoft Great Plains windows and reports.

This course shows you how to modify windows based on user needs, make global changes to graphics and text, and add fields to forms.

This course will also show you how to add VBA programming code to enhance the functionality of Microsoft Great Plains windows and reports.

A thorough understanding of these tools allows you to integrate data from Great Plains to external applications.

You will learn how to work with third-party dictionaries within the VBA project.

This course also teaches you how to change default values, populate data fields, and store and retrieve data saved in your own tables.

This course provides a view of the extensive functionality that is available with the Human Resources application.

The class focuses on the setup of Human Resources, including entering employees and related records into the application.

It also discusses the process of benefit enrollment for employees.

The class also covers the Attendance and Applicant features that are available to you when you purchase Human Resources.

This class is for customers that have chosen to use the Human Resources product without the Payroll module.

This one-day course is designed to give individuals a comprehensive and practical overview of how to use the Microsoft Business Solutions-Solomon Customization Manager to modify standard Microsoft Solomon application windows.

This class teaches students how to give a custom look to Microsoft Solomon windows, meet specific system processing or security requirements, accommodate individual user needs, as well as provide a basic understanding related to the theory, tools, and functions of the Customization Manager and Visual Basic for Application modules.

This course also provides definitions for terminology related to the Customization Manager such as objects, events, captions, and headings.

The 2.5-day Microsoft Business Solutions–Navision Financial Series I course explores activities required to handle key financial functions within the organization such as the development of Posting Groups and Dimensions, the management of VAT, Journal development and transactions, the General Ledger and Receivables and Payables Management.

You will learn how to define, analyze, and manage your company's products with Microsoft Business Solutions–Solomon Bill of Material.

The Microsoft Solomon Bill of Material class explores all aspects of the Bill of Material module from initial setup of the Bill of Material and components, through the end point of production completion which updates the Inventory quantities.

You learn about the comprehensive features included in three important manufacturing categories–Bill of Material, Production Routings, and Product Costing.

You also learn how the Bill of Material module provides support for costing and production of manufactured and assembled goods.

You learn how to manage and view product structures using a familiar "explorer" type tool, navigating up and down the tree that represents the parent/child relationships between parts.

We show you how to identify items to be used in the manufacturing process and what quantities are required, and how these quantities can be adjusted by designated scrap factors.

We show you how, for each Bill of Material, to define and document a corresponding routing, from simple - using minimal labor information - to complex, focusing on move and queue time.

You learn how to use the robust update and rollup standard cost tools included in Bill of Material to make your job easier.

We show you how you can monitor inventory quantities and costs more closely.

By backflushing inventory deductions, production entry can explode sub-assemblies into component requirements, helping ensure you keep accurate inventory levels for component, sub-assembly, and finished goods items.

The Microsoft Business Solutions–Solomon Work Order class explores all aspects of the Work Order module from the initial setup of Work Orders, to tracking inventory quantities needed to build finished goods and the tight integration to other Solomon modules, such as Inventory, Bill of Material, Project and Order Management.

The student learns how to track and monitor their on-hand and available inventory levels on a specific date so you can view the Work Order plans and actions that are responsible for those levels.

They are shown how to gain accurate, timely access to work-in-process while production is under way and how to take corrective action on a work order with impending cost overruns.

They also are show you how to access production cost information which is fully integrated with Microsoft Solomon General Ledger for an accurate accounting of Work Order costs.

The student learns how to view details of your inventory quantities and costs with a single click, accessing all plan and action details for work orders, sales orders, and purchase orders – including inventory position by site, cost layers, and transaction detail.

They are also shown how to collect production costs for all levels on a single work order, or create a work order to build each subassembly, and then roll up the costs to the next level.

The student learns about processing where economies of scale dictate that a work order produce more than a parent assembly requires, the excess of which may be placed into stock, or on another work order.

This one-day course explores the Warehouse Management functionality of Microsoft Business Solutions–Navision from a user's perspective.

The focus of the two-day Inventory Costing course is to provide explanations of costing concepts and matters related to general inventory management concerned with the handling of goods purchased for resale in Microsoft Business Solutions-Navision.

This course has been designed to give the consultants and implementers of Navision with a focus on cost management a solid understanding of the principles and mechanisms on which the program is built.

Based on this understanding, course participants develop confidence in how the program records and calculates all the relevant inventory costs.

This one-day course explores the manufacturing costing functionality of Microsoft Business Solutions-Navision from a user's perspective.

Modules in this hands-on classroom experience include functionality available in the standard edition of Microsoft Navision.

Application functionality discussed in the course includes: calculation of standard costs, determination of inventory values, revaluation of inventory, and posting of inventory costs in a manufacturing environment. All material used in the Manufacturing Costing course is based on Release 4.00 of Microsoft Navision.

This one to two day course explores the Microsoft Business Solutions–Navision Inventory Management application from a user's perspective.

The two-day Microsoft Business Portal course explores the installation and setup required to manage business portal.

The 1-day Microsoft Business Solutions-Great Plains Foundation II course expands on the basic topics covered in the Microsoft Great Plains Foundation I class.

Topics covered during this session include: system setup procedures, data flow, how to use key reports and inquiries, how to use SmartList to expand inquiry and analysis capabilities, and tips and troubleshooting techniques to ensure the integrity of your financial data.

The one day Microsoft Great Plains General Ledger II course explores the accounting cycle and the processes required to enter financial data into the system.

As well, this course will show you how to perform additional functions such as intercompany transactions, using organizational structures, account level security, and year-end closing procedures.

A thorough understanding of these topics allows you to streamline monthly and year-end closing processes by learning how to automate routine activities such as reports.

In addition, processes and functions that can increase efficiency and accuracy in the daily procedures will be explored.

This course will also teach you how to maximize your reporting and analysis capabilities with inquiries and reports that can be customized to meet your specific business needs.

You will learn tips for troubleshooting and maintaining data integrity.

The 1-day Microsoft Business Solutions-Great Plains Payables Management II course explores the accounting cycle and the processes required to enter financial data into the system.

As well, this course shows you how to perform additional functions such as intercompany transactions, using multidimensional analysis and year-end closing procedures.

A thorough understanding of these topics allows you to streamline monthly and year-end closing processes by learning how to automate routine activities such as reports.

You will learn tips for troubleshooting and maintaining data integrity.

This course also teaches you how to maximize your reporting and analysis capabilities with inquiries and reports that can be customized to meet your specific business needs.

The 1-day Microsoft Business Solutions-Great Plains Receivables Management II course explores the accounting cycle and the processes required to enter financial data into the system.

As well, this course shows you how to perform additional functions such as Refund Checks, using National Accounts, Multidimensional Analysis and year-end closing procedures.

A thorough understanding of these topics allows you to streamline monthly and year-end closing processes by learning how to automate routine activities such as reports.

You will learn tips for troubleshooting and maintaining data integrity.

This course also teaches you how to maximize your reporting and analysis capabilities with inquiries and reports that can be customized to meet your specific business needs.

The purpose of this course is to introduce the basic concepts and architecture of Tools for Visual Basic.

The four-day Microsoft Business Solutions-Great Plains course on the Great Plains Manufacturing Series helps prepare students to set up and begin to use Manufacturing.

This comprehensive course will provide you with an in-depth view of the extensive functionality contained within the Great Plains Manufacturing Series.

Besides learning the functionality, you will also learn tips and techniques that will help make your implementation successful, and you will gain a thorough understanding of the Great Plains Manufacturing Application and its capabilities.

This two-day course of the Microsoft Business Solutions-Axapta module Master planning explains this integrated module from the consultant's perspective.

This classroom course covers the most important functionality of the module.

It covers the setup of the module as well as the different processes in master planning.

The main focus is on purchased material to explain the functionality.

It does not cover the questions about the Microsoft Business Solutions Axapta module Production.

This course should be seen as preparation to attend the production courses. All material used in this course is based on Microsoft Business Solutions Axapta Version 3.0.

The two-day Report Design Essentials - I course covers the basic report design skills you need to create, maintain and distribute presentation quality reports using Microsoft FRx.

It also includes coverage of additional functionality designed to help you create new reports, and distribute and analyze your company's financial information.

You learn about basic foundational skills, complex calculations, drag and drop reorganization, rounding adjustments and account sets.

A thorough understanding of these topics allows you to easily design and maintain standard and essential reports your organization needs to understand its financial position.

You learn how to use templates or create customized report designs as well as how to setup self maintaining reports that will dynamically include newly added GL accounts and newly closed periods.

This course also teaches you how to generate and electronically distribute reports using your in-house email system.

These skills enable you to take control of the financial reporting process, allowing you to be more productive and efficient in the way you create, generate and distribute financial information, which in turn help you to enable internal and external stakeholders to make well informed decisions to positively impact your organization as a whole.

The two-day Report Design Essentials - II course builds on the basic report design skills learned in Report Design Essentials - I.

Using Microsoft FRx you learn advanced report design including linking to external worksheet data, linking row formats, multi company consolidations, currency translation reporting and cash flow.

A combination of instructor guided exercises and practice tutorials allow students to master their report design skills.

A thorough understanding of these topics allows you to master the advanced report design techniques necessary to create a more comprehensive suite of financial and management reports.

You learn how to use links to extract data from a variety of sources including non-financial metrics maintained outside the general ledger.

This course also teaches you how to move into cutting edge technology, using OLAP and XRBL output options.

These skills enable you to take control of the financial reporting process, allowing you to be more productive and efficient in the way you create, generate and distribute financial information, which in turn will help you to enable internal and external stakeholders to make well informed decisions to positively impact your organization as a whole.

Information about useful concepts or technical components that will be used for development is introduced in the development and testing sections, and there is additional or extended information in the conclusion of each story.

At the end of the course, deployment issues are discussed.

The three-day Microsoft Business Solutions-Axapta Project Series I course helps you understand the projects module, and work with the functionality in the Projects module related to the job tasks involved in planning and running internal, Fixed price and time & material projects.

The course comprehensively explores the project management functionality.

The course covers topics including setup, configuration, and transaction processing.

A thorough understanding of these topics allows you to manage projects by keeping information consistent and accurate.

You will learn to use comprehensive reporting features to preview data in different ways.

This course also creates invoices for customers based on project transactions.

The two-day Microsoft Business Solutions–Axapta Project Series II course will help provide you with in-depth knowledge of the projects module.

The course comprehensively explores each of the project types; which includes principles of the project type, examples of use and how to process them.

The course covers topics including setup, configuration, and transaction processing.

In Project I – Basics, you learned the essentials of getting started with Axapta Project.

In this course you will greatly expand your knowledge of the software.

You may already know how to set up Project, now you will understand setup reasoning and concepts to help ensure Axapta Project meets your business needs.

This two-day course is designed for students who are preparing to complete the installation and configuration of Microsoft Dynamics NAV.

The course primarily provides explanation of the databases and servers associated with Microsoft Dynamics NAV, client hardware and software requirements, and various database administrative tasks.

The two and one half-day Microsoft Business Solutions–Navision Financial Series II course explores activities required to handle key financial/accounting functions within the organization.

This two day, Microsoft Business Solutions-Solomon Payroll class provides an in-depth discussion of the payroll accounting cycle and the processes required to track payroll deductions and produce checks for employees.

This course shows you how to define flexible setup options to accommodate individual employee needs, different pay periods, unlimited pay groups, earnings types, deductions, work locations, benefits, departments, and tax tables to manage the calculation process.

We discuss how to maintain earnings and deductions on a monthly, quarterly, and yearly basis.

You learn to prepare accurate reports that meet federal regulations by importing tax tables to quickly update your database with the latest federal and state changes.

You gain an understanding of how and where information is stored by calendar month, quarter, and year, so you can prepare precise and timely government reports.

We explain how to process timesheets at a pay group level, using both manual and automated check printing to pay employees, and how to print checks by department to facilitate efficient distribution.

You will learn how to deposit net pay directly into as many as five distribution bank accounts per employee, in addition to a main account.

You learn how to process payroll refunds in the event that payroll deductions are too high and how to use payroll for expense reimbursements.

We show you how to specify payroll items - such as bonuses or employee advances - as net checks.

We discuss how to create bonus checks which can be specified as gross checks and disbursed to individuals or groups.

We also discuss how to set up tax deductions which are automatically calculated to arrive at a net amount.

You learn how to charge the wages for employees who work multiple tasks during a pay period to the correct accounts automatically.

We show you how to easily allocate earnings to any number of expense accounts or sub-accounts based on earnings type or by employee.

You should understand how to handle deductions requiring payment to a third party.

We explain the process behind how liability vouchering allows for deductions such as child support or student loan repayment to be automatically sent to Accounts Payable for processing and check creation.

It is required that students have general knowledge on the following subjects: Object Oriented Analysis, Design and Programming, Database Design and SQL.

This two day course introduces the student to Microsoft Business Solutions - Axapta Administration Module.

This course begins with the basic setup for a company.

The student then is exposed to more advanced functionality within the Administration Module.

A brief introduction to ASP administration is included.

This course is intended to be an advanced course for the Administration module.

The one-day Microsoft Business Solutions–Navison Commerce Portal 4.0 course describes and explains the most important features of Commerce Portal.

This course shows you how to set up Commerce Portal so that you can connect your customers and vendors to your business management system by way of the Internet.

The topics covered include setting up and creating Web pages, creating an electronic catalog, setting up customers and vendors, and handling sales quotes, sales orders, and reverse auctions in Commerce Portal.

A thorough understanding of these topics allows you to use Commerce Portal to improve your responsiveness to vendor and customer demands.

Your vendors and partners can use a personalized, convenient Web portal to do business with you.

You learn how to maintain all your Web pages from within Navision, avoiding the need for extra Internet resources.

Commerce Portal can help reduce costs by automating your commerce interactions and optimizing your supply chain.

You can also create and complete reverse auctions, allowing your vendors to bid on an item via your Web portal, so you always get the best possible price the market can offer.

Before attending this course, students must have: General knowledge of Windows; Some general familiarity with the software elements involved; A basic understanding of the business goals and information most frequently analyzed with Business Analytics.

This one day course is designed for students who are responsible for the installation and configuration of Microsoft Business Solutions–Navision Commerce Gateway.

This course describes the installation and upgrade processes, including the installation of Microsoft Navision Database Server, Microsoft Navision Commerce Gateway Request Server, Microsoft Navision Application Server, and the Microsoft Navision Commerce Gateway Broker Monitor.

In addition, this course covers security and application setup, setting up Microsoft Navision Commerce Gateway in Microsoft Navision and Microsoft BizTalk Explorer, and tips and tricks for installing Microsoft Navision Commerce Gateway.

The final portion of the course covers Codeunit and XMLport flow and modifications.

This one-day course is designed for students who are preparing to complete the Microsoft Navision Costing exam.

This course describes the cost posting process, including capturing the actual costs and sales for a Job; the comparison of the Actual costs and sales to a Budget; and the reclassification of costs when the Work in Process (WIP) and Recognition Periodic Activities are utilized.

The focus of this course primarily on processing activity and reviewing the posting results.

This course gives students a general overview of Microsoft Axapta Development IV: X++ Application Integration course.

Before attending this course, students must have: A working knowledge of the navigation and use of Microsoft Axapta; A working knowledge of the use of sales orders in Microsoft Axapta.

In addition, it is recommended, but not required, that students have completed: Microsoft Business Solutions Axapta Introduction 3.0.

This two-day instructor-led course provides students with the knowledge and skills to install, set up, configure, and implement Microsoft Point of Sale for processing point-of-sale and back-office tasks in a one-computer or multiple-computer retail business.

This three-day Microsoft Business Solutions – Axapta Enterprise Portal: Development II course teaches the student X++ development techniques within the Microsoft Axapta Web Application framework.

It covers both technical and configuration areas of the Microsoft Axapta Web Application framework.

It builds upon areas that are included in Microsoft Axapta Enterprise Portal: Development I.

The configuration chapters aim at helping the student understand the options and standard components that are avaiLabsle within Microsoft Axapta, IIS and the Windows Component Services.

The technical chapters focus on the X++ code used to support the Web framework (including Enterprise Portal) and how this code can be manipulated to produce the result required.

The training material is useful as a reference when a refresher of the processes is needed.

The three-day Microsoft Dynamics GP Installation and Configuration course develops your understanding of technologies and techniques that are necessary to successfully install Microsoft Dynamics GP.

By covering the basics of installation, setup, and advanced topics such as optimization and troubleshooting, this course builds your confidence and minimizes the installation time for your customers.

Microsoft SQL Server is discussed as it specifically applies to the optimization of Microsoft Dynamics GP.

The course covers the installation of Microsoft Dynamics GP and the installation of the related products that are listed in the agenda.

This course does not discuss the setup and use of the application because these topics are covered by other classes that are offered by Microsoft Training.

The one-day Foundation course explores the basic elements of Microsoft Dynamics GP.

Topics covered during this session include: system and company setup procedures, how to use key reports and inquiries, how to use SmartList to expand inquiry and analysis capabilities, business alerts, process server and tips for the user to personalize shortcuts and checklists to streamline business practices.

The one-day Microsoft Dynamics GP General Ledger course explores the accounting cycle and the processes required to enter financial data into the system.

This course also shows you how to perform additional functions such as account reconciliation, budgeting, allocation, period-end and year-end closing procedures.

A thorough understanding of these topics allows you to streamline monthly and year-end closing processes by learning how to automate routine activities such as account allocations, and reports.

You learn how to accelerate data entry with transaction batch options while reducing data entry errors.

This course also teaches you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and reporting options.

The one-day Microsoft Dynamics GP Receivables Management course explores the accounting cycle and the processes required to enter invoices and receive payments from customers.

This course shows you how to perform additional functions such as credit memos, prepayments, small balance write off, print customer statements, enter and void scheduled payments, and month-end closing procedures.

Learn to set terms for calculating document discount dates and due dates, use balance forward and open-item statements, and apply any mix of the comprehensive service and finance charges available.

A thorough understanding of these topics allows you to apply payments and credit memos to specific unpaid invoices by using several automatic payment application options.

This keeps customer payment information consistent and accurate.

You learn to use comprehensive reporting features to present data in different ways, including many standard reports such as Aged Accounts Receivables, Customer Aged Receivables and the Receivables Trial Balance report.

This course also demonstrates how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

The one-day Microsoft Dynamics GP Payables Management course delves into the accounting cycle and the processes required to enter vendor invoices and process checks.

This course also shows you how to perform additional functions such as adjustments, prepayments, month-end closing, and cash flow control.

A thorough understanding of these topics allows you to capitalize on vendor discount dates to reduce payable liabilities and easily select "the right" vouchers for payment by date, vendor, number, or custom query to control your cash outlay.

You will learn to use comprehensive reporting features to present data in different ways, including many standard reports such as Aged Accounts Payables, Vendor Trial Balance, and Vendor Check Register.

This course also teaches you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

The one-day Microsoft Dynamics GP Bank Reconciliation course explores the accounting cycle and the processes required to manage cash receipts, cash disbursements, and other transactions that affect checkbook balances.

This course shows you how to perform the reconciliation process, ensuring accuracy of your financial data and its relation to your financial institution.

A thorough understanding of these topics allows you to reconcile your checkbooks with your bank statements, keeping information consistent and accurate.

You will learn to use comprehensive reporting features to preview data in different ways prior to performing the reconciliation process and as well as the Checkbook Register report which may be printed at any time.

This course also teaches you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

The one-day Microsoft Dynamics GP Fixed Assets course delves into the accounting cycle and the processes required to enter, depreciate, and retire fixed assets.

This course shows you how to perform additional functions such as changing asset information, mass changes, partial transfers, partial retirements, and retirement undo.

A thorough understanding of these topics allows you to keep accurate records and learn to use comprehensive reporting features to present data in different ways.

This course also teaches you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

The Microsoft DynamicsT GP Inventory Control course explores all aspects of the Inventory module from the initial setup of inventory items and the multiple methods of valuation supported, to the types of inventory transactions available and the tight integration to the Purchase Order Processing and Sales Order Processing modules.

You learn how to control inventory challenges and maximize your company's net profits based on the way you do business.

This course shows you how to define default inventory account numbers, COGS, variances, sites, product classes, valuation methods and more, which will improve efficiency and cut down on costly data entry errors.

This course shows you how to group items for pricing, promotional, or analytical purposes and by type, such as finished goods, raw material, component, and more.

You learn how to quickly find information such as inventory quantity on hand, quantity available, quantity on back order, costs, and list prices, and where to drill down to transaction details.

You learn how to manage multiple sites, multiple bins within sites, negative quantities, and lot/serial numbers.

You see how Lot/Serial Number tracking is streamlined during inventory transaction entry.

You can simplify entry and reconciliation of physical inventory counts with a variety of options.

The Microsoft DynamicsT GP Purchase Order Processing course explores the details for the purchasing module from how to enter simple purchase orders with minimal to very detailed information based on your own business rules.

You learn to make informed decisions using a variety of comprehensive reports that enable you to negotiate the best prices with your vendors by understanding what products and services your company needs, the right time to order them, and the best vendors.

You will learn how Purchase Order transactions integrate with the Microsoft Dynamics GP Inventory Control, General Ledger, Payables Management, Sales Order Processing, and Fixed Assets modules.

You use the automatic Purchase Order Generator to warn you when inventory quantities are running and allow your business to take a proactive role to order new items.

You learn how to enter receipts, track open orders, override unit costs, and receive quantities larger than original purchase orders.

You discuss Standard Purchase Orders, Drop-Ship Purchase Orders, and Blanket Purchase Orders and how each of these can benefit your business needs.

This class discusses topics such as how an item's receipt unit of measure can differ from an item's stocking unit of measure and how the receipt can automatically be converted to the stocking unit measures, so that inventory is accurately updated.

You will also cover how to set up Vendor defaults, such as shipping addresses, accounts and sub accounts to be used on new Purchase Orders, which allows you to create Purchase Orders and Receipts with a minimum amount of manual data entry.

You learn about Purchase order commitments in which you may "commit" a purchase order to a Back Order document in the Sales Order Processing Module.

In this one information-packed day, the Microsoft DynamicsT GP Sales Order Processing class explores the accounting cycle and the processes required to enter and ship sales orders.

This course shows you how to easily manage the life-cycle of your customer's order from the initial quote to the shipment documentation and final invoicing.

You learn how to perform additional functions setting up process holds for quality assurance and linking order documents to purchase orders.

A thorough understanding of these topics allows you to boost sales order processing productivity and help improve customer service by automating sales order workflow procedures.

Microsoft Dynamics GP Sales Order Processing gives you precise control over the flow of sales documents by defined quality insurance steps throughout the sales transaction life cycle.

Unique ship to addresses per line item allows you to enter multiple items on a single document and ship to multiple locations.

This course shows you how to eliminate unnecessary steps in the order process, set up required steps according to your own business needs, and how to automate routine steps.

You learn how to manually change quantity, units of measure, and prices to existing sales documents.

You see what you can do when orders exceed quantity on hand.

The four-day Microsoft DynamicsT GP Manufacturing course on the Microsoft Dynamics GP Manufacturing Series helps prepare students to set up and begin to use Manufacturing.

This comprehensive course will provide you with an in-depth view of the extensive functionality contained within the Microsoft Dynamics GP Manufacturing Series.

Besides learning the functionality, you will also learn tips and techniques that will help make your implementation successful, and you will gain a thorough understanding of the Microsoft Dynamics GP Manufacturing Applications and its capabilities.

The three-day Microsoft Dynamics GP Project Series course explores project management from an accounting perspective.

This course teaches you how to create contracts, projects, and cost categories, and you receive information about how to budget.

You also learn how to enter costs for projects and perform time and materials billing and progress billing.

During this class, we discuss nearly every feature in the Project Series module.

This course will also teach you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

The two-day Microsoft Dynamics GP course on Report Writer helps prepare students to set up and begin to use Report Writer.

It focuses on the different ways to configure the application in a networked environment.

It focuses on how Report Writer can be used to customize reports to best meet your needs.

You learn how to modify existing reports or create custom reports to maximize the information you receive from the accounting system.

Students completing this course should have a good basic understanding of Report Writer functionality and capabilities.

Financial statements are not formatted using Report Writer and are not covered in this course.

The two-day Microsoft DynamicsT GP Business Portal course explores the installation and setup required to manage Business Portal.

The two day Microsoft DynamicsT GP Integration Manager course develops your understanding of how to integrate outside systems with your Microsoft Dynamics GP accounting application through the use of tools designed to safely and easily import records.

You will find value in using Integration Manager for safely converting data into a new Microsoft Dynamics GP installation, or as an ongoing way to integrate data from your external business databases, e-commerce solutions and desktop applications with Microsoft Dynamics GP.

In addition to Integration Manager, information will be provided on Table Import. Table Import enables you to quickly transfer data from other sources into Microsoft Dynamics GP, regardless of module, table, operating system or database.

The three-day Microsoft DynamicsT GP Modifier with VBA course explores using the Modifier and VBA tool to customize Microsoft Dynamics GP windows and reports.

This course shows you how to modify windows based on user needs, make global changes to graphics and text, and add fields to forms.

This course will also show you how to add VBA programming code to enhance the functionality of Microsoft Dynamics GP windows and reports.

A thorough understanding of these tools allows you to integrate data from Dynamics GP to external applications.

You will learn how to work with third-party dictionaries within the VBA project.

This course also teaches you how to change default values, populate data fields, and store and retrieve data saved in your own tables.

This one-day course explores the Microsoft CRM application from a user's perspective. Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Sales Management module.

This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customization, Back Office Integration or Data Migration.

This course teaches the processes and functionality used by sales managers and sales representatives.

The course begins with an introduction to the core concepts of Microsoft CRM then an overview of the sales processes.

Subesquent lessons explore the sales concepts in greater detail.

A thorough understanding of the sales processes in Microsoft CRM helps you to get the most out of your system.

This one-day course explores the Microsoft CRM application from a user's perspective.

Application functionality covered in the course includes: Core CRM Navigation, User Interface, Outlook Client, and Marketing Automation module

This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customization, Back Office Integration, or Data Migration.

This course teaches the processes and functionality used by marketing managers and marketing representatives.

It begins with an introduction to the core concepts of Microsoft CRM and then an overview of the marketing automation processes.

Subsequent lessons explore the marketing concepts in greater detail.

A thorough understanding of the marketing processes in Microsoft CRM helps you to get the most out of your system.

This one-day course explores the Microsoft CRM application from a user's perspective.

Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Service module.

This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customization, Back Office Integration or Data Migration.

This course teaches the processes and functionality used by Service managers and Service representatives.

The course starts with an introduction to the core concepts of Microsoft CRM and then an overview of the Service processes.

Subsequent chapters explore the Service concepts in more detail.

A complete understanding of the service processes in Microsoft CRM helps you receive the most out of the system.

This one-day course explores the Microsoft CRM application from a user's perspective.

Application functionality covered in the course includes Core CRM Navigation, User Interface, Outlook Client, and the Service Scheduling module.

This application course does not include materials or instructor discussion of Microsoft CRM Installation, Application Configuration, Workflow Configuration, Customization, Back Office Integration, or Data Migration.

This course teaches the processes and functionality used by service scheduling managers and service schedulers.

The course starts with an introduction to the core concepts of Microsoft CRM then an overview of the service scheduling processes.

Subsequent lessons explore the service scheduling concepts in more detail.

A complete understanding of the scheduling processes in Microsoft CRM helps you receive the most out of the system.

This three-day instructor-led course provides students with the knowledge and skills to plan, develop, and apply Microsoft CRM 3.0 Customizations.

The course focuses on using Microsoft CRM 3.0 Customization tools and the Microsoft CRM 3.0 Client Programming Guide.

This three-day instructor-led course provides students with the knowledge and skills to install and configure Microsoft CRM 3.0.

The course explores the components used within a Microsoft CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft CRM, and the installation instructions for the three primary Microsoft CRM components: the Microsoft CRM Server, the Exchange E-Mail Router, and the Microsoft Office for Outlook Client.

Configuration topics include business management functions such as setting up: Business units, Users, Teams, Security privileges and roles, Database maintenance, XML importing and exporting utilities, and Web configuration options.

The course also examines the following administrative tasks:

Configure a Microsoft CRM server to use a new SQL Server

Redeploy an existing Microsoft CRM installation to a new deployment

Upgrade a Microsoft CRM 1.2 deployment to Microsoft CRM 3.0

Uninstall and Repair Microsoft CRM 3.0

This course does not include materials or instructor discussion of Microsoft CRM Workflow Configuration, Customization, or Back Office Integration.

This two-day instructor-led course provides students with the knowledge and skills to plan, develop, and apply, and examine administrative tasks within Microsoft CRM 3.0.

This one-day instructor-led course provides students with the knowledge and skills to install and implement the Microsoft CRM 3.0 Data Migration Pack.

This course addresses the components involved in planning a data migration project, the installation of the Data Migration Pack, preparing Microsoft CRM for data migration, components of the Data Migration Pack, initialization and structure of the CDF database, loading source data into the CDF database, cleansing the data, and then migrating the data into Microsoft CRM.

The course reviews the migration tools contained within the Data Migration Framework for migrating data: CDF Initialization Wizard, CDF Data Mapping Wizard, CDF Migration Wizard

The course also examines the planning tools included in the Data Migration Pack that drive the data migration planning process.

These include:

Detailed Data Planning spreadsheet for mapping source data schema to Microsoft CRM

Source Data Assessment spreadsheet for documenting overview information for the source data

Data Mapping spreadsheets with predefined mappings for ACT!, Goldmine, and Siebel databases

This course does not include materials or instructor discussion of Microsoft CRM Integration for Great Plains.

This three-day instructor-led course provides students with the knowledge and skills to develop extensions for Microsoft CRM 3.0.

The course focuses on extension methods documented in the Microsoft CRM 3.0 SDK.

It includes content on Microsoft CRM Web Service programming, creating and configuring workflow .NET assemblies and business logic extensions (callouts), advanced client-side scripting, application integration capabilities and how to create a customer portal solution that connects Microsoft CRM 3.0 to the internet.

This one-day course explores the features and benefits of the Microsoft DynamicsT Solomon Bank Reconciliation module.

You learn how to enter bank accounts, import bank transactions and reconcile a bank statement against the General Ledger.

Understanding these topics allows you to import transactions into Bank Reconciliation from other Solomon modules as well as import transactions from the bank.

You can reconcile bank statements easily according to your schedule and your business demands.

Reconcile bank statements quickly and easily from a central location and at any time of the month, including daily processing, through the Reconciliation window, which shows all related activity for a specified period.

Reconcile Solomon transactions at the check/deposit level against the bank statement without the complexity of cash balance management.

This is an essential course for all end-users, consultants, and implementers who want to learn about this module of the Microsoft Solomon Financial system.

Classroom training provides serious, in-depth learning thorough hands-on interaction.

From demonstrations to presentations to classroom activities, you receive hands-on experience with instruction from our certified staff of experts and increase productivity and efficiency by learning tips and tricks from product specialists.

This course develops your understanding of technologies and techniques necessary to successfully install Microsoft DynamicsT SL.

By covering the basics of installation and setup, as well as advanced topics such as optimization, the course builds your confidence and minimizes the installation time for your customers.

Microsoft SQL Server is discussed as it applies specifically to the optimization of Microsoft Dynamics SL.

The course discusses the installation of Microsoft Dynamics SL as well as the installation of the related products listed in the agenda.

This course does not go into the setup and use of the Microsoft Dynamics SL application as these topics are covered within other training offered by Microsoft.

The five day Microsoft DynamicsT SL Project Series course explores project management from an accounting perspective.

This course will show you how to configure and utilize the four core Solomon Project modules which includes Controller, Allocator, Time & Expense for Projects, and Flexible Billings.

By attending this class you will gain a thorough understanding of Microsoft Dynamics SL Project Management & Accounting.

You will be presented with an overview of the business issues and key implementation strategies encountered with these modules and how they integrate with other Microsoft Dynamics SL modules.

A key component of the course includes a hands-on exercise that allows implementation practice.

This one-day course explores the features and benefits of the Microsoft DynamicsT SL Requisitions module.

You learn how to create approval levels, enter item requests and requisitions and convert requisitions to purchase orders.

Understanding these topics allows you to create approval levels according to the organizational need.

These approval levels allow you to create accountability and control over the purchases that are made for your department, for your projects, or for your organization in general.

Additional features include change requests, approval deferrals, e-mail notifications and vendor bid support.

Manage your purchasing process through the use of item requests and requisitions.

Design approval levels that fit the needs of your organization.

This is an essential course for all end-users, consultants, and implementers who want to learn about this module of the Microsoft Dynamics SL Financial system.

Classroom training provides serious, in-depth learning thorough hands-on interaction.

From demonstrations to presentations to classroom activities, you will receive hands-on experience with instruction from our certified staff of experts and increase productivity and efficiency by learning tips and tricks from product specialists.

This one day Microsoft Dynamics GP Returns Management course explores the returns windows and functions used to process RMAs (Return material authorization) from your customers as well as RTVs (return to vendor).

This course also teaches about the underlying master tables used throughout the Field Service Series (FSS) modules as well as additional functions for Returns available within SOP.

Additional features such as copying, deleting, voiding and reconciling inventory are covered as well.

A thorough understanding of these topics allows you to handle all necessary functions regarding inventory processing relating to returned goods.

You learn how to process a return from the customer on through to returning an item to the vendor for a warranty repair and then back to the customer with minimal effort.

This course also shows you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and reporting options.

The one day Microsoft DynamicsT GP Contract Administration course explores the windows and functions used to process Contracts.

This course also teaches about the underlying master tables used throughout the Field Service Series (FSS) modules.

Additional features such as transfers, renewals, and cancellations are covered as well.

A thorough understanding of these topics allows you to handle all necessary functions regarding processing relating to service level contracts.

You learn how to set up contract type and price books; and how to enter, maintain, and renew contracts.

This course also shows you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and reporting options.

The three day Microsoft DynamicsT GP Field Service - Implementation course identifies the key factors that are prevalent in a successful deployment of the Field Service software.

A variety of planning, scheduling and implementation tools are provided to assist you during Microsoft Dynamics GP Field Service implementations.

This course also reviews each of the modules included in the Field Service suite.

Included are sample questions to ask the customer to help determine the appropriate setup features to ensure a successful implementation for each module.

Multiple class labs are introduced for class participation to allow hands on practice of the techniques learned.

A thorough understanding of these topics allows you to have confidence in managing your first or your 15th Field Service implementation.

The two day Microsoft DynamicsT GP Service Call Management course explores the windows and functions used to track service calls.

This course also teaches about the cards used throughout the Field Service Series (FSS) modules as well as additional functions for Service Call including Dispatch and Billing.

Additional features such as Inventory Transfers, ECOs, and indirect labor posting are covered as well.

A thorough understanding of these topics allows you to handle all necessary procedures regarding service calls.

You learn how to set up service types and escalations; and how to enter, dispatch, and add detailed information to service calls.

This course also shows you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and reporting options.

The one day Microsoft DynamicsT GP Preventive Maintenance (PM) course explores the windows and functions used to manage Preventive Maintenance service calls.

This course also teaches about the cards used to set up PMs and the associated routines and transactions.

A thorough understanding of these topics allows you to handle all necessary steps regarding PMs.

You learn how to set up and generate PMs.

This course also shows how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and reporting options.

The one-day Microsoft DynamicsT GP Depot Management course explores the windows and functions used to track work orders.

This course also discusses the cards used to set up Depot Management and posting parts and labor to work orders.

Additional features such as Inventory Requirements and Work order scheduling are also covered.

A thorough understanding of these topics allows you to handle all necessary procedures regarding work orders.

You learn how to set up work order types and routes and how to enter, post parts and labor and reschedule work orders.

This course also shows you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and reporting options.

This one-day course delves into the accounting cycle and the processes required to enter vendor invoices and process checks.

This course will also show you how to perform additional functions such as adjustments, prepayments, month-end closing, and cash flow control.

You will gain a thorough understanding of these topics which will allow you to capitalize on vendor discount dates to reduce payable liabilities, and easily select the right vouchers for payment by date, vendor, number, or custom query, to control your cash outlay.

You will learn to use comprehensive reporting features to present data in different ways, including many standard reports such as Aged Accounts Payables, Vendor Trial Balance, Check Register, and the Accounts Payable Batch Register.

This course will also teach you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

Learn how to improve productivity, reduce cycle time, and gain control over accounts payable processes.

This is an essential course for all end-users, consultants, and implementers who want to learn about this core module of the Microsoft DynamicsT SL Financial system.

Classroom training provides serious, in-depth learning thorough hands-on interaction.

From demonstrations to presentations to classroom activities, you will receive hands-on experience with instruction from our certified staff of experts and increase productivity and efficiency by learning tips and tricks from product specialists.

You will learn how to define, analyze, and manage your company's products with Microsoft DynamicsT SL Bill of Material.

The Microsoft Dynamics SL Bill of Material class explores all aspects of the Bill of Material module from initial setup of the Bill of Material and components, through the end point of production completion which updates the Inventory quantities.

You learn about the comprehensive features included in three important manufacturing categories - Bill of Material, Production Routings, and Product Costing.

You also learn how the Bill of Material module provides support for costing and production of manufactured and assembled goods.

You learn how to manage and view product structures using a familiar "explorer" type tool, navigating up and down the tree that represents the parent/child relationships between parts.

We show you how to identify items to be used in the manufacturing process and what quantities are required, and how these quantities can be adjusted by designated scrap factors.

We show you how, for each Bill of Material, to define and document a corresponding routing, from simple - using minimal labor information - to complex, focusing on move and queue time.

You learn how to use the robust update and rollup standard cost tools included in Bill of Material to make your job easier.

We show you how you can monitor inventory quantities and costs more closely.

By backflushing inventory deductions, production entry can explode sub-assemblies into component requirements, helping ensure you keep accurate inventory levels for component, sub-assembly, and finished goods items.

This one-day course explores the features and benefits of the Microsoft DynamicsT SL Cash Manager module.

You learn how to classify transactions by account type, view cash balances, reconcile bank accounts, and project cash flows.

Understanding these topics allows you to access current cash balance information instantly while entering transactions, to help you track what is in the bank on a daily basis.

Transfer funds between different cash accounts and manage your money effectively while accurately displaying critical information at a moment's notice.

Reconcile bank statements easily according to your schedule and your business demands.

Assemble daily cash balances from subsidiary databases into a consolidated database, so cash account balances for the entire organization are available to view in one application.

Reconcile bank statements quickly and easily from a central location and at any time of the month, including daily processing, through the Bank Reconciliation window, which shows all related activity for a specified period.

Reconcile at the check/deposit level and easily enter transactions that affect Dynamics SL cash but are not captured in other Microsoft Dynamics SL modules, such as bank service charges, wire transfers, or other cash transaction types that you create.

This is an essential course for all end-users, consultants, and implementers who want to learn about this core module of the Microsoft Dynamics SL Financial system.

Classroom training provides serious, in-depth learning thorough hands-on interaction.

From demonstrations to presentations to classroom activities, you will receive hands-on experience with instruction from our certified staff of experts and increase productivity and efficiency by learning tips and tricks from product specialists.

This one-day course is designed to give individuals a comprehensive and practical overview of how to use the Microsoft DynamicsT SL Customization Manager to modify standard Microsoft Dynamics SL application windows.

This class teaches students how to give a custom look to Microsoft Dynamics SL windows, meet specific system processing or security requirements, accommodate individual user needs, as well as provide a basic understanding related to the theory, tools, and functions of the Customization Manager and Visual Basic for Application modules.

This course also provides definitions for terminology related to the Customization Manager such as objects, events, captions, and headings.

In just one day, the Microsoft DynamicsT SL General Ledger class explores the accounting cycle and the processes required to enter financial data into the system.

This course will also show you how to perform additional functions such as account/subaccount validation, budgeting, allocation, month-end closing, and consolidation.

A thorough understanding of these topics allows you to streamline monthly and year-end closing processes by learning how to automate routine activities such as account allocations, and reports.

You will learn how to accelerate data entry with transaction batch options while reducing data entry errors by defining valid account and sub-account combinations.

This course will also teach you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

The Microsoft DynamicsT SL Inventory class explores all aspects of the Inventory module from the initial setup of inventory items and the multiple methods of valuation supported, to the types of inventory transactions available and the tight integration to the Purchasing and Order Management modules.

You learn how to control inventory challenges and maximize your company's net profits based on the way you do business.

You see how to define default inventory account numbers, COGS, variances, sites, product classes, valuation methods and more, which will improve efficiency and cut down on costly data entry errors.

This class shows you how to group items for pricing, promotional, or analytical purposes and by type, such as finished good, raw material, component, and more.

You see how to quickly find information such as inventory quantity on hand, quantity available, quantity on back order, costs, and list prices, and where to drill down to transaction details.

You learn how to manage multiple warehouses, negative quantities, and lot/serial numbers.

You see how Lot/Serial Number tracking is streamlined during inventory transaction entry.

You can simplify entry and reconciliation of physical inventory counts with a variety of options, including the ability to freeze inventory quantities so they are not updated by day-to-day transactions while you are counting.

In just one day, the Microsoft DynamicsT SL Order Management class explores the accounting cycle and the processes required to enter and ship sales orders.

This course will show you how to perform additional functions such as create shippers, define credit rules, use the Credit Manager's Assistant and Customer Service Assistant, and define discount pricing.

As well, this course covers the setup and processing in the Order to Purchase module.

A thorough understanding of these topics allows you to boost order management productivity and help improve customer service by automating workflow procedures.

Microsoft Dynamics SL Order Management gives you precise control over the flow of order information.

Place large orders for best unit pricing, yet have goods shipped in small increments for production lines.

Apply your credit rules to orders to determine whether or not they should be accepted or shipped.

This course shows you how to eliminate unnecessary steps in the order process, set up required steps, and automates routine steps; negotiate prices with immediate access to costs and pricing information.

Manually change quantity, units of measure, price, discount percent, extension, commissionable cost, or gross profit percentage.

Override shipping priorities and control what happens when orders exceed quantity on hand.

Ship orders to multiple locations and on multiple delivery dates using Order Management support for unlimited addresses and dates per line item.

This two day, Microsoft DynamicsT SL Payroll class provides an in-depth discussion of the payroll accounting cycle and the processes required to track payroll deductions and produce checks for employees.

This course shows you how to define flexible setup options to accommodate individual employee needs, different pay periods, unlimited pay groups, earnings types, deductions, work locations, benefits, departments, and tax tables to manage the calculation process.

We discuss how to maintain earnings and deductions on a monthly, quarterly, and yearly basis.

You learn to prepare accurate reports that meet federal regulations by importing tax tables to quickly update your database with the latest federal and state changes.

You gain an understanding of how and where information is stored by calendar month, quarter, and year, so you can prepare precise and timely government reports.

We explain how to process timesheets at a pay group level, using both manual and automated check printing to pay employees, and how to print checks by department to facilitate efficient distribution.

You will learn how to deposit net pay directly into as many as five distribution bank accounts per employee, in addition to a main account.

You learn how to process payroll refunds in the event that payroll deductions are too high and how to use payroll for expense reimbursements.

We show you how to specify payroll items - such as bonuses or employee advances - as net checks.

We discuss how to create bonus checks which can be specified as gross checks and disbursed to individuals or groups.

We also discuss how to set up tax deductions which are automatically calculated to arrive at a net amount.

You learn how to charge the wages for employees who work multiple tasks during a pay period to the correct accounts automatically.

We show you how to easily allocate earnings to any number of expense accounts or sub-accounts based on earnings type or by employee.

You should understand how to handle deductions requiring payment to a third party.

We explain the process behind how liability vouchering allows for deductions such as child support or student loan repayment to be automatically sent to Accounts Payable for processing and check creation.

The Microsoft DynamicsT SL Purchasing course explores the details for the Purchasing module from how to enter simple purchase orders with only three pieces of information: vendor ID, inventory item ID, and quantity to everything else including unit cost, unit of measure, and account/sub-account information, based on your business rules.

Learn to make informed decisions using a variety of reports that help you negotiate the best prices by understanding what products and services your company needs, the right time to order them, and the best vendors.

Use the automatic vouchering process to create accounts payable vouchers and update inventory immediately, rather than when the vendor invoice arrives.

Create a receipt with just the PO Number from a packing slip.

When entering receipts track open orders, override unit costs, and receive quantities larger than original orders.

This class discusses topics such as how units of measure, which can differ from an item's stock unit, are automatically converted on receipt to stock unit measures, to update inventory accurately.

We discuss how to use the indicators on PO line items to indicate whether items are for internal use, such as office supplies, or for inventory, such as resale or production items.

The Tools for Visual Basic course is designed to be an in depth, hands-on introduction to the Microsoft DynamicsT SL Tools for Visual Basic program and how to use them to create new programs.

The course covers the architecture of the Microsoft Dynamics SL Kernel and the relationship of the Microsoft Dynamics SL Kernel to the Visual Basic Language.

This course does not cover administration, security, and other issues related to running Microsoft Dynamics SL on a day to day basis.

The Microsoft DynamicsT SL Work Order class explores all aspects of the Work Order module from the initial setup of Work Orders, to tracking inventory quantities needed to build finished goods and the tight integration to other Microsoft Dynamics SL modules, such as Inventory, Bill of Material, Project and Order Management.

The student learns how to track and monitor their on-hand and available inventory levels on a specific date so you can view the Work Order plans and actions that are responsible for those levels.

They are shown how to gain accurate, timely access to work-in-process while production is under way and how to take corrective action on a work order with impending cost overruns.

They also show you how to access production cost information which is fully integrated with Microsoft Dynamics SL General Ledger for an accurate accounting of Work Order costs.

The student learns how to view details of your inventory quantities and costs with a single click, accessing all plan and action details for work orders, sales orders, and purchase orders - including inventory position by site, cost layers, and transaction detail.

They are also shown how to collect production costs for all levels on a single work order, or create a work order to build each subassembly, and then roll up the costs to the next level.

The student learns about processing where economies of scale dictate that a work order produce more than a parent assembly requires, the excess of which may be placed into stock, or on another work order.

Before attending this course, students must have: Completion of the Microsoft Business Solutions Retail Management System Store Operations Course; Some working knowledge of Microsoft Windows 2000 or Windows XP; Basic understanding of Microsoft SQL Server; Basic understanding of daily retail operations; Basic understanding of retail software applications and database storage techniques.

The 2-day Microsoft course on Retail Management System Store Operations (RMS SO) prepares students to assist customers with the installation, setup, configuration, and implementation of Store Operations.

Students learn how to configure the application for retail environments consisting of one-store retail businesses or multiple-store corporations.

The course focuses on the Store Operations Administrator, Manager, and Point of Sale programs, and how they are used for database setup and maintenance, inventory and customer management, and the configuration of point-of-sale registers.

Students completing this course acquire a basic understanding of Store Operations functionality and capabilities.

The one-day Microsoft Dynamics GP Foundation II course expands on the basic topics covered in the Microsoft Dynamics GP Foundation I class.

Topics covered during this session include: system setup procedures, data flow, how to use key reports and inquiries, how to use SmartList to expand inquiry and analysis capabilities, and tips and troubleshooting techniques to ensure the integrity of your financial data.

The one day Microsoft Dynamics GP General Ledger II course explores the accounting cycle and the processes required to enter financial data into the system.

As well, this course will show you how to perform additional functions such as intercompany transactions, using organizational structures, account level security, and year-end closing procedures.

A thorough understanding of these topics allows you to streamline monthly and year-end closing processes by learning how to automate routine activities such as reports.

In addition, processes and functions that can increase efficiency and accuracy in the daily procedures will be explored.

This course will also teach you how to maximize your reporting and analysis capabilities with inquiries and reports that can be customized to meet your specific business needs.

You will learn tips for troubleshooting and maintaining data integrity.

The one-day Microsoft Dynamic GP Payables Management II course explores the accounting cycle and the processes required to enter financial data into the system.

As well, this course shows you how to perform additional functions such as intercompany transactions, using multidimensional analysis and year-end closing procedures.

A thorough understanding of these topics allows you to streamline monthly and year-end closing processes by learning how to automate routine activities such as reports.

You will learn tips for troubleshooting and maintaining data integrity.

This course also teaches you how to maximize your reporting and analysis capabilities with inquiries and reports that can be customized to meet your specific business needs.

The one-day Microsoft Dynamics GP Receivables Management II course explores the accounting cycle and the processes required to enter financial data into the system.

As well, this course shows you how to perform additional functions such as Refund Checks, using National Accounts, Multidimensional Analysis and year-end closing procedures.

A thorough understanding of these topics allows you to streamline monthly and year-end closing processes by learning how to automate routine activities such as reports.

You will learn tips for troubleshooting and maintaining data integrity.

This course also teaches you how to maximize your reporting and analysis capabilities with inquiries and reports that can be customized to meet your specific business needs.

This two-day instructor-led course provides students with the knowledge and skills to explain the basic concepts and general functions of Microsoft Dynamics NAV and to use central application functionality for the most common business tasks.

This two-day course, Manufacturing I in Microsoft Dynamics NAV 5.0, explores the module from an end-user's point of view.

This course includes order setup and processing, including setup of the produced item and execution of production.

This process enables users to identify what is being produced, what needs to be produced, and what needs to be purchased or produced and when.

This three-day course, Manufacturing II in Microsoft Dynamics NAV 5.0, explores the module from an end-user's point of view.

This course includes order setup and processing, including setup of the produced item and execution of production.

This process enables users to identify what is being produced, what needs to be produced, and what needs to be purchased or produced and when.

This 2-day course covers all aspects of the inventory and basic warehousing functionality available for Microsoft Dynamics NAV, as well as conceptual information on inventory management in general.

This course also provides background information to set up Microsoft Dynamics NAV for inventory management.

Typical inventory tasks are covered, such as availability analysis, inventory reclassification and adjustment.

All possible inbound, internal, and outbound item handling tasks are described, including how to perform these for assigned serial/lot numbers.

Lastly, the comprehensive Item Tracing feature is covered in detail.

This two day instructor-led course provides students with the knowledge and skills to recognize the key differences in the new technical features found in Microsoft Dynamics AX 4.0.

This course does not cover functionality that has not changed since the previous version of Microsoft Dynamics AX.

It assumes course participants have a baseline of knowledge on the previous version of Microsoft Dynamics AX.

This three day instructor-led course provides students with the knowledge and skills to recognize the key differences in the new features found in Microsoft Dynamics AX 4.0.

This course does not cover functionality that has not changed since the previous version of Microsoft Dynamics AX.

It assumes course participants have a baseline of knowledge on the previous version of Microsoft Dynamics AX.

This 3-day course introduces the student to the Microsoft Dynamics AX 4.0 MorphX development environment.

This course develops your understanding of the integrated development environment of the Microsoft Dynamics AX MorphX Development Suite.

By learning the basics of MorphX, you will understand the building blocks of the Microsoft Dynamics AX solution.

These are necessary toward building customizations to add to a customer's final solution.The course covers an introduction to developing in the MorphX development environment.

Topics include Microsoft Dynamics AX Architecture, data objects, user interfaces in Microsoft Dynamics AX, reporting, and a case study to incorporate all the tools.

This course provides a solid foundation for development in Microsoft Dynamics AX and will enable the student to be successful in more advanced development courses.

This two-day instructor-led course provides students with the knowledge and skills to implement, adjust, or use the Sales and Marketing module.

It assumes course participants have a basic working knowledge of Microsoft Dynamics AX.

Trade & Logistics I in Microsoft Dynamics AX 4.0 is a two-day instructor-led course.

This three-day instructor-led course shows students how to install and configure Microsoft Dynamics AX 4.0.

The course explores the components used within a Microsoft Dynamics AX 4.0 deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics AX 4.0, and the installation instructions for the four primary Microsoft Dynamics AX 4.0 components: the database, the Application File Server, the Application Object Server, and the Microsoft Dynamics AX 4.0 Client.

This two-day instructor-led course introduces the Microsoft Dynamics AX 4.0 Enterprise Resource Planning (ERP) solution.

This course develops your understanding of the reporting capabilities present within Microsoft Dynamics AX 4.0.

By learning the basics, this course gives you the tools and knowledge to create custom reports using all the different reporting tools and technologies available.

The course introdcues the different tools and methods for reporting in Microsoft Dynamics AX.

Topics include Understanding the Reporting Continuum, Working With Standard Reports, Working with Auto-Reports, Using the Report Wizard, SQL Server Reporting Services, and OLAP/Business Analysis.

This course provides a solid foundation for reporting in Microsoft Dynamics AX and enables the student to be successful in designing and authoring reports.

This two day course explores the basic financial functionality available in Microsoft Dynamics AX.

Students learn how to set up the General Ledger, Accounts Payable, Accounts Receivable, and Bank Modules of Microsoft Dynamics AX, as well as how to create transactions.

Labs encompassing the topics covered allow the students hands on practice in setting up financials in Microsoft Dynamics AX.

Students completing this course should acquire a basic understanding of the General Ledger, Accounts Payable, Accounts Receivable, and Bank Modules.

Microsoft Dynamics AX Project Accounting I is a three-day instructor-led course.

The two-day Microsoft Dynamics AX 4.0 Trade & Logistics, Series 2, course introduces advanced Trade & Logistics functionality in Dynamics AX 4.0, Series 2 builds on information taught in Series 1 that serves as an introduction to Microsoft Dynamics AX 4.0 Trade & Logistics functionality.

 Series 2 covers Item Registration, Item Reservations and Marking, Item Returns, Customer and Vendor Trade Agreements, Inventory Closing, Inventory Journals, Transfer Orders and Commissions.

The two-day Project Accounting II course will help provide you with in-depth knowledge of the projects module.

The course comprehensively explores all the project types; which includes principles of the project type, examples of use and how to process them.

The course covers topics including setup, configuration, and transaction processing.

In Project Accounting I, you learned the essentials to start using Microsoft Dynamics AX Project. In this course you will greatly expand your knowledge of the software.

You may already know how to set up Project, now you will understand setup reasoning and concepts to help make sure Microsoft Dynamics AX Project meets your business needs.

This 2-day course introduces the student to development in Microsoft Dynamics AX using X++.

This course starts with learning the basics of X++ and its relationship to object-oriented programming in addition to the tools that are required to develop in Microsoft Dynamics AX.

The student then learns more about specific control structures, accessing the database using X++, and handling exceptions in Microsoft Dynamics AX.

This course is meant to be an introductory course to development in Microsoft Dynamics AX using X++.

Administration in Microsoft Dynamics AX 4.0 is a two-day instructor-led course.

This two-day instructor-led course provides students with the knowledge and skills to work with Bills of Material in a non-production environment.

This two-day course introduces the student to Microsoft Dynamics AX Enterprise Portal.

This course will begin with the basic installation and configuration of Enterprise Portal. The student will then be exposed to the development environment of Enterprise Portal and will be able to build a functional Web site using new and existing Enterprise Portal application objects.

This course is meant to be an introductory course to Enterprise Portal, and more advanced development will be handled in the next course.

This 2 day course explores the advanced financial functionality available in Microsoft Dynamics AX.

Some of the topics covered include the set up and usage of budgeting, cash flow management, multi-currency, intercompany, and consolidated accounting.

Additionally, students learn the multiple advanced payment options available in Microsoft Dynamics AX, XBRL taxonomy, collection letters and interest and year-end close functionality.

This course is meant to be an extension of the Financials I - Microsoft Dynamics AX course by adding advanced topics to the base knowledge covered in Financials I.

This two-day instructor-led course provides students with the knowledge and skills to use the Fixed Assets functions in Microsoft Dynamics AX 4.0.

The course focuses on the various setup requirements for Fixed Assets, transactions, and reports and inquiries.

This one day instructor-led course provides students with the knowledge and skills to set up, manage and use company-spanning business relations using the Microsoft Dynamics AX 4.0 Intercompany functionality.

This course builds on knowledge learned in Trade and Logistics Series I and II. It covers the settings that have to be made and different methods of building intercompany chains as well as the operation of intercompany orders.

Introduction to Master Planning, introduces the student to the objectives of the Master planning course and the topics it covers.

It also describes the recommended prerequisites and experiences the student should have before taking the course.

This 2-day course includes training on how the Microsoft Business Solutions - Axapta Production Series works for your business.

This includes training on setting up of Work Centers, Operations, Routes, Scheduling, and Costing.

Training is also offered on the different options Microsoft Business Solutions - Axapta offers for Reporting and Inquiries.

All material and examples used in the Production Series I course is based on Microsoft Dynamics AX 3.0.

This first chapter provides students with a better understanding of the general functions and need for a software package to assist companies in tracking of items in warehousing – not only the basic tracking, but also the integration to other modules within Microsoft Dynamics AX.

Students will be told the key benefits of the Microsoft Dynamics AX Warehouse Management system, as well as the functionality required for warehouse management and the structure and integration of Microsoft Dynamics AX Warehouse Management with other modules within Microsoft Dynamics AX.

Also the importance of maintaining sound records of the items leaving and entering a warehouse is discussed.

This four-day Development IV in Microsoft Dynamics AX course teaches the student advanced X++ development techniques and examines how the Microsoft Dynamics AX application is structured.

It covers both technical and application specific areas of Microsoft Dynamics AX.

The technical section ensures that the student has obtained all necessary technical knowledge before progressing to the application specific section.

It only covers areas that have not been included in Microsoft Dynamics AX Development classes I, II & III.

The application specific section aims at helping the student understand the more complicated processes within Microsoft Dynamics AX.

The training material is useful as a reference when a refresher of the process is needed.

It covers six key Microsoft Dynamics AX modules; Ledger, Trade, Inventory, Production, Project and Application Integration Framework, and goes into detail about the technical aspects of some of the main functions within each of these modules.

This course included the concepts introduced in the Production Series I course, inventory dimensions, subcontractor work, advanced production scheduling, scrap and waste, general ledger in the production series, manufacturing strategies, and implementing the Production Series.

This course gives a comprehensive foundation for the use of the development environment and integrated tools, focuses on fetching data from the database, shows how to create and modify classes and methods, according to Best Practices using object oriented concepts, discusses how to create and modify advanced forms, and shows how to fetch data into reports based on queries or X++ code.

This course is intended for anybody involved in the planning, execution, and registration of service using the Microsoft Dynamics AX 4.0 Service module.

Before attending this course, students must have: completed Course 8636A, Microsoft Dynamics AX 4.0 Enterprise Portal Development I, and completed Course 8623, Development I in Microsoft Dynamics AX 4.0.

To successfully participate in this course, participants should be familiar with past versions of Microsoft Dynamics GP and Business Portal.

Having previous knowledge of helps you better understand the significance of the new features.

The one-day Microsoft Dynamics GP Bank Reconciliation course explores the accounting cycle and the processes required to manage cash receipts, cash disbursements, and other transactions that affect checkbook balances.

This course shows you how to perform the reconciliation process, ensuring accuracy of your financial data and its relation to your financial institution.

A thorough understanding of these topics allows you to reconcile your checkbooks with your bank statements, keeping information consistent and accurate.

You will learn to use comprehensive reporting features to preview data in different ways prior to performing the reconciliation process, as well as how to use the Checkbook Register report, which may be printed at any time.

This course also teaches you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

This three-day Developer Toolkit for Microsoft Dynamics GP course explores the Web Services for Microsoft Dynamics GP, eConnect for Microsoft Dynamics GP (eConnect), and Visual Studio Tools for Microsoft Dynamics GP.

The one-day Microsoft Dynamics GP Fixed Assets course delves into the accounting cycle and the processes required to enter, depreciate, and retire fixed assets.

This course shows how to perform additional functions such as changing asset information, mass changes, partial transfers, partial retirements, and retirement undo.

A thorough understanding of these topics allows companies to keep accurate records and learn to use comprehensive reporting features to present data in different ways.

This course also teaches how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

To successfully participate in this course, participants should be familiar with past versions of Microsoft Dynamics NAV, specifically with NAV 4.0, so that they can better understand the significance of the new features.

The material is not suitable for new consultants, who should attend one of Global Training's core Microsoft Dynamics NAV courses.

More information about core course material can be found on PartnerSource and CustomerSource.

To successfully participate in this course, participants must be familiar with past versions of Microsoft Dynamics NAV, specifically with NAV 4.0, so that they can better understand the significance of the new features.

The material is not suitable for new consultants, who must attend one of Global Training's core Microsoft Dynamics NAV courses.

More information about core course material can be found on PartnerSource and CustomerSource.

This one-day Microsoft Dynamics GP Foundation course explores the basic elements of Microsoft Dynamics GP.

Topics covered during this session include: system and company setup procedures, how to use reports and inquiries, how to use SmartList to expand inquiry and analysis capabilities, business alerts, process server and tips for the user to personalize shortcuts and checklists to streamline business practices.

Before attending this course, students must have: general knowledge of Microsoft Windows, and basic knowledge of accounting principles.

This comprehensive course provides you with an in-depth view of the extensive functionality contained within the Human Resources and Payroll applications.

Besides learning the functionality, you will also learn tips and techniques that can help make an implementation successful, and you will gain a thorough understanding of the HR and Payroll applications and its capabilities.

The course covers the setup of the Payroll and Human Resources modules.

It covers the processing of Payroll checks, and the everyday tracking of Human Resources.

It also covers the Applicant functionality found in Human Resources so you can track the necessary information to hire quality employees.

The class also discusses the Attendance functionality which can be used to track employee attendance and absences using time codes.

The integration of Payroll and Human Resources is also a focus of this class.

This course covers: the key issues about how to install Microsoft SQL Server 2005; the process of installing Microsoft Dynamics GP in a client/server environment; guidance when installing Microsoft Dynamics GP on a client workstation; the System manager components of Microsoft Dynamics GP; the database options to define for the Microsoft Dynamics GP databases; how to optimize the Windows Server system; the basics of setting up Process Server; and an overview of Report Writer, SQL Reporting Services, and the FRx application.

The two-day Microsoft Dynamics GP Integration Manager course develops your understanding of how to integrate outside systems with the Microsoft Dynamics GP accounting application through the use of tools designed to import records.

You will find value in using Integration Manager for converting data into a new Microsoft Dynamics GP installation, or as an ongoing way to integrate data from your external business databases, e-commerce solutions and desktop applications with Microsoft Dynamics GP.

An overview of the available integration and development tools is presented, including the benefits and required skills for each tool.

Instruction is provided on the Import Utility.

Import Utility enables you to quickly transfer data into any table in any module in Microsoft Dynamics GP, providing for increased import capabilities.

The Microsoft Dynamics GP Inventory Control course explores all aspects of the Inventory module from the initial setup of inventory items and the multiple methods of valuation supported, to the types of inventory transactions available and the tight integration to the Purchase Order Processing and Sales Order Processing modules.

You learn how to control inventory challenges and maximize your company's net profits based on the way you do business.

This course shows you how to define default inventory account numbers, COGS, variances, sites, product classes, valuation methods and more, which will improve efficiency and cut down on costly data entry errors.

This course shows you how to group items for pricing, promotional, or analytical purposes and by type, such as finished goods, raw material, component, and more.

You learn how to quickly find information such as inventory quantity on hand, quantity available, quantity on back order, costs, and list prices, and where to drill down to transaction details.

You learn how to manage multiple sites, multiple bins within sites, negative quantities, and lot/serial numbers.

You see how Lot/Serial Number tracking is streamlined during inventory transaction entry.

You can simplify entry and reconciliation of physical inventory counts with a variety of options.

This four-day instructor-led course provides students with the knowledge and skills to explain the basic concepts and general functions of Microsoft Dynamics NAV and to use central application functionality for the most common business tasks.

The one-day Microsoft Dynamics GP Payables Management course examines the accounting cycle and the processes required to enter vendor invoices and process checks.

This course also shows how to perform additional functions such as adjustments, prepayments, month-end closing, and cash flow control.

A thorough understanding of these topics allows for capitalizing on vendor discount dates to reduce payable liabilities and easily select the right vouchers for payment by date, vendor, number, or custom query to control cash outlay.

This course teaches how to use comprehensive reporting features that present data in different ways, including many standard reports and inquiry windows.

This course also provides guidance on how to define default values that automatically populate data fields and how to gather the information needed to make better business decisions by exploring powerful inquiry and lookup functions.

This course provides an in-depth view of the extensive functionality contained within the Payroll application.

Besides learning the functionality, this course also explains tips and techniques that can help make an implementation successful, and gain a more thorough understanding of the Payroll application and its capabilities.

The course covers the setup of the Payroll module.

It covers the setup windows that are necessary to complete to start using Payroll, and the processing of Payroll checks, including information on using Direct Deposit.

It also focuses on the options available to maintain and retrieve key Payroll data.

Closing periods, quarters and the year-end is also covered in this course.

The 3-day Microsoft Dynamics GP Project Accounting course explores project management from an accounting perspective.

This course teaches you how to create Contracts, Projects, and Cost Categories, and budget. You also learn how to enter costs for projects and perform both Time & Materials and Progress Billing and revenue recognition.

During this class, we discuss nearly every feature in the Project Accounting module.

This course will also teach you how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

This course will help the student prepare for the following Microsoft Certified Professional exam: Exam GP 10.0 Inventory and Order Processing.

Before attending this course, students must have: general knowledge of Microsoft Windows, completed the Microsoft Dynamics GP Tutorial, basic knowledge of accounting principles.

This course convers how to install Point of Sale in a one-computer or a multiple-computer store, how to use the features in Manager View for back-office managerial tasks; customize Manager View; and use Manager View tools for printing labels, storing and organizing files, and pictures, training employees, and managing and maintaining the store database, etc.

This one-day course delves into the accounting cycle and the processes required to enter vendor invoices and process checks.

This course also shows students how to perform additional functions such as adjustments, prepayments, month-end closing, and cash flow control.Students walk through topics and learn about: setting up vendor discount dates, reducing payable liabilities, selecting the right vouchers for payment by date, vendor, number, or custom query to control cash outlay.

Students are shown how to use comprehensive reporting features to present data in different ways, including standard reports such as Aged Accounts Payables, Vendor Trial Balance, Check Register, and the Accounts Payable Batch Register.

This course reviews how to define default values that automatically populate data fields and gather information needed by exploring inquiry and lookup functions.

Classroom training provides in-depth learning via hands-on interaction.

Through demonstrations, presentations, and classroom activities, students can receive hands-on experience with instruction from our certified staff and increase productivity and efficiency by learning tips and tricks from product specialists.

This one-day course explores the accounting cycle and the processes required to enter invoices and receive payments from customers.

This course shows how to perform additional functions such as credit memos, prepayments, small balance write off, print customer statements, reverse and void payments, and month-end closing.

Also included in the course are: setting terms for calculating document discount dates and due dates, using balance forward and open-item statements, and applying any mix of the comprehensive service and finance charges available.

Students apply payments and credit memos to specific unpaid invoices by using several automatic payment application options to assist in keeping customer payment information consistent and accurate.

Using reporting features to present data in different ways, including many standard reports such as Aged Accounts Receivables, Customer Trial Balance, and the Accounts Receivable Batch Register is explained.

This course also delves into defining default values that automatically populate data fields and gather the information needed by exploring powerful inquiry and lookup functions.

Attendees review how to improve productivity, reduce cycle time, and gain control over accounts receivable processes.

Users speed data entry with recurring invoice options that automatically default payment terms and other fields defined in the customer maintenance record.

Then apply payments manually or automatically to invoices on a monthly or periodic basis.

This is an essential course for all end-users, consultants, and implementers who want to learn about this core module of the Microsoft Dynamics SL Financial system.

Classroom training provides in-depth learning via hands-on interaction.

Through demonstrations, presentations, and classroom activities, students can receive hands-on experience with instruction from our certified staff and increase productivity and efficiency by learning tips and tricks from product specialists.

The BIO Implementation in Microsoft Dynamics SL 7.0 course explores setup, installation and administration of BIO for Microsoft Dynamics SL.

This course will show how to work with and administer BIO.

Students learn about Member Properties, Hierarchy Builder and Cube Catalog.

You will gain a thorough understanding of BIO for Microsoft Dynamics SL utilities and security, including establishing security.

Students learn about how to view and manage licenses and receive an introduction to BIO Vue Explorer.

Also, students gain an understanding of Item Security.

The course teaches how to manage BIO Vue Server. Students learn about Providers, Application Program Interfaces (API), Maps, the BIO Vue Client.

They also learn about using the BIO Vue Template Setup Utility Classroom training provides serious, in-depth learning thorough hands-on interaction.

From demonstrations to presentations to classroom activities, you will receive hands-on experience with instruction from our certified staff of experts and increase productivity and efficiency by learning tips and tricks from product specialists.

This one-day course explores the features and benefits of the Microsoft Dynamics SL Cash Manager module.

Students discuss how to classify transactions by account type, view cash balances, reconcile bank accounts, and project cash flows.

Understanding these topics allows students to access current cash balance information instantly while entering transactions, which may help with tracking what is in the bank on a daily basis.

The course also includes: transfering funds between different cash accounts, managing money effectively while accurately displaying critical information at a moment's notice, reconciling bank statements according to schedule and business demands, and assembling daily cash balances from subsidiary databases into a "consolidated" database, so cash account balances for the entire organization are available to view in one application.

Students reconcile at the check/deposit level and enter transactions that affect cash but are not captured in other Microsoft Dynamics SL modules, such as bank service charges, wire transfers, or other cash transaction types.

This is an essential course for all end-users, consultants, and implementers who want to learn about this core module of the Microsoft Dynamics SL Financial system.

Classroom training provides in-depth learning via hands-on interaction.

Through demonstrations, presentations, and classroom activities, students can receive hands-on experience with instruction from our certified staff and increase productivity and efficiency by learning tips and tricks from product specialists.

This one-day course explores the Microsoft Dynamics SL General Ledger and the accounting cycle and the processes required to enter financial data into the system.

This course also shows students how to perform additional functions such as account/subaccount validation, budgeting, allocation, month-end closing, and consolidation.

A thorough understanding of these topics helps students streamline monthly and year-end closing processes by learning how to automate routine activities such as account allocations and reports.

Students discuss how to accelerate data entry with transaction batch options while reducing data entry errors by defining valid account and sub-account combinations.

This course reviews how to define default values that automatically populate data fields and gather the information you need to make better business decisions by exploring powerful inquiry and lookup functions.

This course develops understanding of technologies and techniques necessary to successfully install Microsoft Dynamics SL by covering the basics of installation and setup, as well as advanced topics such as optimization.

The course builds confidence and minimizes installation time.

Microsoft SQL Server is discussed as it applies to the optimization of Microsoft Dynamics SL.

The course discusses the installation of Microsoft Dynamics SL and the installation of the related products listed in the agenda.

This course does not go into the setup and use of the Microsoft Dynamics SL application as these topics are covered within other training offered by Microsoft.

The five day Project Management and Accounting in Microsoft Dynamics SL 7.0 course explores project management from an accounting perspective.

This course will show you how to configure and utilize the four core Microsoft Dynamics SL Project modules which includes Controller, Allocator, Time and Expense for Projects, and Flexible Billings.

By attending this class you will gain a thorough understanding of Microsoft Dynamics SL Project Management and Accounting.

You will be presented with an overview of the business issues and key implementation strategies encountered with these modules and how they integrate with other Microsoft Dynamics SL modules.

A key component of the course includes a hands-on exercise that allows implementation practice.

The 2-day Microsoft course on Retail Management System Store Operations (RMS SO) prepares students to assist customers with the installation, setup, configuration, and implementation of Store Operations.

Students learn how to configure the application for retail environments consisting of one-store retail businesses or multiple-store corporations.

The course focuses on the Store Operations Administrator, Manager, and Point of Sale programs, and how they are used for database setup and maintenance, inventory and customer management, and the configuration of point-of-sale registers.

Students completing this course acquire a basic understanding of Store Operations functionality and capabilities.

The Microsoft Dynamics Retail Management System Headquarters prepares students to assist their customers with the installation, setup, configuration, and implementation of Headquarters.

The course focuses on explaining that when Headquarters is installed on a computer at a head office, it ties all the data from all stores together, acting as an integrated, business-wide point-of-sale and retail management solution for growing mid-sized retail chains.

Students learn that Headquarters enables users to set policies and procedures for each store to follow and enforces those rules for the entire retail enterprise.

Upon completion of the course, students should have a good basic understanding of Headquarters functionality and capabilities.

Elements of this syllabus are subject to change.

The two-day Microsoft Forecaster 7.0: Essentials I course explores the product and its functionality from the basic setup to preparing budget templates.

This course shows you the segment setup , data loading, input set setup, and additional detail setup. Learn how to make budgeting exciting and efficient with Microsoft Forecaster 7.0.

A thorough understanding of these topics allows you to successfully use Microsoft Forecaster 7.0.

You learn to navigate around the user interface, use and set up the features, and add details to your budget.

The two-day Essentials II in Microsoft Forecaster 7.0 course includes the essentials to creating and maintaining boardroom quality reports.

Students create reports such as income statements, variance reports, consolidating reports, detail reports and receive an overview of report distribution.

The one-day Upgrading to Microsoft Forecaster course explores the upgrade process from Microsoft Forecaster 6.7 to Microsoft Forecaster 7.0.

This course shows you the upgrade process, upgrade considerations, navigation, upgrade roadmap, and the new features introduced in Microsoft Forecaster 7.0.

Learn what's new and exciting for 7.0 and become familiar with the new application interface.

A thorough understanding of these topics allows you to successfully use the existing and new features in Microsoft Forecaster 7.0.

You learn to navigate around the new user interface, use new features, design reports, and develop the confidence to train end users.

Elements of this syllabus are subject to change.

This two-day course is designed for students who are preparing to complete the installation and configuration of Microsoft Dynamics NAV.

The course primarily provides explanation of the databases and servers associated with Microsoft Dynamics NAV, client hardware and software requirements, and various database administrative tasks.

The three-day Finance in Microsoft Dynamics NAV 5.0 course explores the activities required to handle key financial functions within the organization such as the Cash Management, the management of VAT, Journal development and transactions, the General Ledger, and Receivables and Payables Management.

This two-day instructor-led course provides students with the knowledge and skills to initiate a new NAV company with the Rapid Implementation Methodology toolkit and to set up selected cross-application rules and data.

This 5-day course is programming intensive.

Knowledge from the Introduction in Microsoft Dynamics NAV 5.0 course is vital to the understanding of the concepts and for participation in this course.

In this course you’ll learn programming documentation, debugging tools, performance issues, complex data variables and their internal member functions, multi-language functionality, analysis of objects, posting routines, interfaces to Microsoft Dynamics NAV 5.0, and some Microsoft SQL Server 2005 issues.

Elements of this syllabus are subject to change.

This five-day instructor-led course provides students with the knowledge and skills to begin creating objects in Microsoft Dynamics NAV, including tables, forms, and reports, as well as codeunits, MenuSuites, and dataports.

In addition, this course provides an intensive introduction to C/AL, the Microsoft Dynamics NAV coding language.

This one-day instructor-led course provides participants with a background in concepts of business intelligence, and the means for gaining business intelligence from their company’s Microsoft Dynamics NAV database.

The Workflow in Microsoft Dynamics GP course explores workflow from both an implementers perspective and an end user perspective.

This course teaches you how to deploy workflow but, also how to submit document for approval and process them.

During this class, we discuss the most common workflow scenarios.

This course also includes labs that provide students with hand-on experience with deploying and using the workflow system.

This course content assumes the students have already received training on either Microsoft Office SharePoint Services or Windows SharePoint Services and are familiar with those systems.

This comprehensive course provides you with an in-depth view of the extensive functionality contained within the Human Resources application.

Besides learning the functionality, you will also learn tips and techniques that can help make an implementation successful, and you will gain a thorough understanding of the HR application and its capabilities.

The course covers the setup of the Human Resources module.

It covers Employee maintenance and recordkeeping in Human Resources.

It also covers the Applicant functionality found in Human Resources so you can track the necessary information to hire quality employees.

The class also discusses the Attendance functionality which can be used to track employee attendance and absences using time codes.

This one-day instructor-led course provides students with the knowledge and skills to begin planning for Microsoft Dynamics CRM 4.0.

This two-day instructor-led course provides students with the tools to install and configure Microsoft Dynamics CRM 4.0.

The course focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook.

This three-day instructor-led course provides students with the tools to configure and customize Microsoft Dynamics CRM 4.0.

Configuration topics include setting up business management functions such as: Business units, Users, Teams, Security privileges and roles, System Settings, Multilingual User Interface Language Packs, Currency Exchange Rates, Multiple Organizations, The course also focuses on using the Microsoft Dynamics CRM 4.0 Customization tools to customize the following system components:, Forms, Views, Entities, Attributes, Relationships, Entity Mappings, The following customization topics are outside the scope of this course, but are introduced here to provide students with insight into potential advanced customization features:, Application Event Programming, Client Extensions, Workflow, SiteMap, URL Addressable Forms, IFrames, and SDK.

This three-day instructor-led course, Applications in Microsoft Dynamics CRM 4.0, provides students with the necessary tools to use Microsoft Dynamics CRM 4.0.

The course focuses on the user interface and application functionality, specifically: Sales, Marketing Automation, Service, and Service Scheduling.

The three-day Finance in Microsoft Dynamics NAV 5.0 course explores the activities required to handle key financial functions within the organization such as the Cash Management, Budgets, the management of Sales Tax, Journal development and transactions, the General Ledger, and Receivables and Payables Management.

This one-day course, Using Microsoft SQL Server Reporting Services with Microsoft Dynamics GP explores report design, creation, enhancement, and deployment.

This two and a half day Microsoft Dynamics NAV Trade course explores all of the activities required to handle the purchase, sale, and return of inventory in the program.

This course will show you how to manage sales and purchase transactions, including prices and discounts, item charges and order promising.

Requisition management will be covered, as well as returns management and customer service features.

The Tools for Visual Basic course is designed to be a thorough, hands-on introduction to the Microsoft Dynamics SL Tools for Visual Basic program and how to use them to create new programs.

This one-day course is designed to give individuals a comprehensive and practical overview of how to use the Microsoft Dynamics SL Customization Manager to modify standard Microsoft Dynamics SL application windows.

This class teaches students how to give a custom look to Microsoft Dynamics SL windows, meet specific system processing or security requirements, accommodate individual user needs, as well as provide a basic understanding related to the theory, tools, and functions of the Customization Manager and Visual Basic for Application modules.

This course also provides definitions for terminology related to the Customization Manager such as objects, events, captions, and headings.

The Microsoft Dynamics SL Inventory class explores all aspects of the Inventory module from the initial setup of inventory items and the multiple methods of valuation supported, to the types of inventory transactions available and the tight integration to the Purchasing and Order Management modules.

In just one day, the Microsoft Dynamics SL Order Management class explores the accounting cycle and the processes required to enter and ship sales orders.

The Microsoft Dynamic SL Purchasing course explores the details for the Purchasing module from how to enter simple purchase orders with only three pieces of information: vendor ID, inventory item ID, and quantity to everything else including unit cost, unit of measure, and account/sub-account information, based on your business rules.

This three-day instructor-led course provides students with the knowledge and skills to develop extensions for Microsoft Dynamics CRM.

This two-day instructor-led course provides students with the knowledge and skills to build basic and advanced financial statements using Management Reporter.

The two day Dashboard Design and Distribution course walks through the setup of a dashboard and all of the related elements using Microsoft Office PerformancePoint Server 2007.

Company and business requirements are presented to students with assumptions, offering a discussion on how to prepare for an implementation.

As part of class deliverables, students create a data source on an existing cube, build key performance indicators (KPIs) and a related scorecard, design reports, and finalize all elements in a dashboard.

Administration and security are discussed, and the deployed dashboard is viewed through Microsoft Office SharePoint Server 2007.